eTourism Trends and News
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Top 10 Travel Destinations on Social Media for November 2014

Top 10 Travel Destinations on Social Media for November 2014 | eTourism Trends and News | Scoop.it
As travel plans have more or less been confirmed for the holidays, destinations’ effort to tempt travelers via social media did not return a rise in engagement.

The chart below on the Top 10 Destinations on Social Media for November 2014 contains both traditional destination marketing organizations and two park systems — Disney’s theme parks, and the U.S. National Park Service, as represented by the Department of the Interior. They’re grouped together based on how travelers experience and interact with them online rather than traditional categories that could see them listed separately.
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eTourism Trends and News
Social media, mobile Internet, online distribution, online communication in tourism (French-English-German) Web: www.hevs.ch / www.tourobs.ch / www.etourism-monitor.ch
Curated by Roland Schegg
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Alibaba Helps U.S. Cities With Mobile Payments for Chinese Tourism Wave –

Alibaba Helps U.S. Cities With Mobile Payments for Chinese Tourism Wave – | eTourism Trends and News | Scoop.it
China has become one of the largest overseas visitor markets for the United States in only a few years. As more Chinese visit major U.S. gateway cities China has become one of the largest overseas visitor markets for the United States in only a few years. As more Chinese visit major U.S. gateway cities and beyond, they're bringing their favorite payment methods – phones.
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TripAdvisor hits back following ‘fake reviews’ claims

TripAdvisor was forced to defend itself at the weekend against accusations that as many as one in three reviews is fake.

An undercover operation by The Times claimed to have caught bed and breakfast hosts trying to buy five-star TripAdvisor reviews – as well as negative reviews of rivals.
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Tours and activities providers bring experiences to Google search and maps | PhocusWire

Tours and activities providers bring experiences to Google search and maps | PhocusWire | eTourism Trends and News | Scoop.it
Ticketing platform Tiqets is supplying museum and attraction tickets to Google search, maps and via its assistant following a partnership with the search giant.

Tiqets will process payments and carry out the fulfillment of ticket sales while Google takes care of the consumer interface.
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Speech recognition is tech’s next giant leap, says Google

AI robots and self-driving cars might steal the headlines, but the next big leap in technology will be advances in voice services, according to Google’s head of search.
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‘A third of TripAdvisor reviews are fake’ as cheats buy five stars

Hotels and restaurants are trying to cheat their way to the top of TripAdvisor amid claims that as many as one in three reviews is fake, The Times reveals.

An undercover operation by The Times claimed to have caught bed and breakfast hosts trying to buy five-star TripAdvisor reviews – as well as negative reviews of rivals.
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Sierre (7.12.2018): Exploring chatbots to empower interactions with the tourists - an interactive workshop | Tourism Professional Meeting

Exploring chatbots to empower interactions with the tourists - an interactive workshop
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Jérôme de Nomazy (IBM): #Disruption in the #tourism industry - leveraging #AI and cognitive technologies | Tourism Professional Meeting (7.12.2018, Sierre)

 
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Product Spotlight: Facebook Dynamic Ads for Travel : HEBS Digital Blog

Product Spotlight: Facebook Dynamic Ads for Travel : HEBS Digital Blog | eTourism Trends and News | Scoop.it
The Problem

At the beginning stages of the travel planning journey, visitors have shown intent to travel to your destination and are clicking on your marketing ads. However, these people are still browsing and shopping around – not yet ready to make reservations and using valuable marketing dollars. How can hotels effectively stay top of mind throughout the user’s planning phase until they are ready to book?
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Quelle est la stratégie digitale de TUI ?

Quelle est la stratégie digitale de TUI ? | eTourism Trends and News | Scoop.it
Ce matin avait lieu la conférence de presse de rentrée de TUI. À cette occasion, Pascal de Izaguirre, PDG de TUI France et Serge Laurens, Directeur Marketing, Digital et Expérience de la filiale, ont fait le point sur les réussites, les ambitions et les axes stratégiques du tour opérateur en termes de digital.
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Robots can increase the customer experience | Tourism Professional Meeting (7.12.2018 in Sierre)

Robots can increase the customer experience | Tourism Professional Meeting (7.12.2018 in Sierre) | eTourism Trends and News | Scoop.it
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Google plunges deeper into hotel search: It's all about rooms | PhocusWire

Google plunges deeper into hotel search: It's all about rooms | PhocusWire | eTourism Trends and News | Scoop.it
Ever wondered how far search giant Google wants to take consumers in its quest to dominate the accommodation sector? More evidence is emerging...

The channels advertised on Google Hotel Ads (among them the hotel’s direct channel) can now show, as well as their prices, photos of the different published rooms.
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Understanding how chatbots can deliver more revenue to your hotel

When it comes to hotels, much has been discussed on how chatbots have the potential to dramatically improve the level and quality of guest service.
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Blockchains could help clean up the planet—if they don’t become environmental problems themselves

Blockchains could help clean up the planet—if they don’t become environmental problems themselves | eTourism Trends and News | Scoop.it
Distributed ledger technology can help heal the world, the World Economic Forum argues. A new report by the organization lays out 65 “existing and emerging use cases” for which blockchains could be used to address environmental problems, from natural disasters to water scarcity and, of course, climate change. Concepts like peer-to-peer energy trading could make power grids more efficient and resilient, while decentralized systems would help disseminate critical information in the aftermath of a disaster. As for curbing greenhouse-gas emissions? “Tokenized” carbon credits can help with that.
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Amadeus développe des chatbots

Amadeus développe des chatbots | eTourism Trends and News | Scoop.it
Les start-up ne sont plus les seules à créer des bots ! Les groupes technologiques comme Amadeus en développent à leur tour.
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More evidence emerges that ride-hailing apps are mainstream

More evidence emerges that ride-hailing apps are mainstream | eTourism Trends and News | Scoop.it
Business travellers are increasingly using ride-hailing services such as Uber and Lyft, as well as local competitors, according to travel management company BCD Travel.

Several key global markets are seeing increased competition for the corporate market between ride-hailing firms and traditional taxi operations, said BCD in its 2019 Industry Forecast.
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Why Alibaba is betting big on AI chips and quantum computing

Why Alibaba is betting big on AI chips and quantum computing | eTourism Trends and News | Scoop.it
Meet the man behind Alibaba’s gamble on emerging tech.
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Voice automation is becoming part of guest experience

Smart speakers are poised to become an integral part of the hotel industry, and are likely to have a major impact on how guests shop and book hotels.

Hey Siri, what’s the latest news on voice automation in hotels? Bixby, can you turn to channel 202? Alexa, turn on classic rock to volume 5? OK Google, dim the lights to my evening setting.
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Beispiel Bergbahnen: Digitalisierung zwingt zu Kooperation trotz Konkurrenz

Beispiel Bergbahnen: Digitalisierung zwingt zu Kooperation trotz Konkurrenz | eTourism Trends and News | Scoop.it
Customer-Relationship-Management (CRM) auf der Höhe der Zeit zu praktizieren, muss uns in der Tourismusbranche schon allein aufgrund der kostspieligen Abhängigkeit von Intermediären wie Google, Facebook und Co. ein gemeinsames Anliegen sein. Bergbahnen sind ein gutes Beispiel dafür wie angesichts der Digitalisierung Kooperation trotz Konkurrenz funktionieren könnte.

Gernot Riedel plädierte zuletzt in Beiträgen hier am TP-Blog für viel engere Zusammenarbeit im gesamten österreichischen Tourismussystem, um bestimmte – vor allem technologische – Grundlagen für Marketing und Vertrieb besser bzw. auch kostengünstiger zu organisieren. Ganz klassisch sollen Ressourcen gebündelt und Doppelgleisigkeiten vermieden werden.
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Instagram founders turn their backs on Facebook and walk away

Instagram founders turn their backs on Facebook and walk away | eTourism Trends and News | Scoop.it
The founders of Instagram plan to step down from parent company Facebook in the coming weeks.

The news: Instagram cofounders Kevin Systrom and Mike Krieger have resigned from their posts as CEO and CTO. The photo sharing app was founded by the pair in 2010 and bought by Facebook a mere two years later for $1 billion. In a statement on Monday, they said they were taking time off to explore their “curiosity and creativity” and start “building new things.”
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Où en est la transformation digitale des aéroports?

Où en est la transformation digitale des aéroports? | eTourism Trends and News | Scoop.it
L’aéroport du futur sera connecté ou ne sera pas. Dans un livre blanc intitulé « Airport Digital Transformation » Amadeus évalue le potentiel des technologies au sein des aéroports. Le GDS a chargé le cabinet Arthur D. Little de dresser un état des lieux des technologies déjà intégrées par l’industrie aéroportuaire et d’identifier les plus prometteuses à l’aveni
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TripAdvisor’s social network: Taking FB and Instagram head on?

The move has garnered positive response from many in the marketing industry, as it could shift Tripadvisor’s role in the traveler’s digital journey from that of research and intent, to that of discovery and inspiration.
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Blockchain-based data marketplace: Booking.com will give data to consumers in emerging markets to access its site | PhocusWire

Blockchain-based data marketplace: Booking.com will give data to consumers in emerging markets to access its site | PhocusWire | eTourism Trends and News | Scoop.it

Booking.com has signed on to try a new blockchain-based data marketplace aimed at helping brands connect with users in emerging markets.

Through its partnership with the new ODX, or Open Data Exchange, consumers will be able to access the Booking.com site without paying for data.

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Tripadvisor wird zum Facebook des Reisens - travelnews.ch

Tripadvisor wird zum Facebook des Reisens - travelnews.ch | eTourism Trends and News | Scoop.it
Das Bewertungsportal hat ein neues Nutzererlebnis auf der Website vorgestellt. Aktuell in einer Betaversion verfügbar, will sich Tripadvisor so zur am stärksten personalisierten und vernetzten Reise-Community entwickeln
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SBB VR Experience - erste Erfahrungen im Schweizer Tourismus | Tourism Professional Meeting in Siders (7.12.2018)

SBB VR Experience - erste Erfahrungen im Schweizer Tourismus
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NIIT Technologies veut sécuriser la vente de billets d'avion grâce à la blockchain

Le fournisseur de solutions informatiques NIIT Technologies vient d’annoncer le lancement de Chain-m, une solution reposant sur la technologie blockchain et destinée aux compagnies aériennes et leurs partenaires. Ce nouvel outil a été conçu pour rendre les transactions plus transparentes lors des achats de billets d’avion. L’objectif ? Renforcer et améliorer les liens de confiances entre les entités impliquées dans ces opérations.
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