Empathy and HealthCare
21.9K views | +6 today
Follow
Empathy and HealthCare
- CultureOfEmpathy.com
Curated by Edwin Rutsch
Your new post is loading...
Your new post is loading...
Rescooped by Edwin Rutsch from Empathy Magazine
Scoop.it!

Power of empathy noted: critical for doctors and other health professionals to make use of the ''power of empathy''

Power of empathy noted:  critical for doctors and other health professionals to make use of the ''power of empathy'' | Empathy and HealthCare | Scoop.it

By John Gibb


It is critical for doctors and other health professionals to make use of the ''power of empathy'' in dealing with their clients, Highlanders team doctor Greg Macleod says.


Dr Macleod, a University of Otago graduate, was addressing about 310 Otago medical and physiotherapy graduates at a 1pm ceremony at the Dunedin Town Hall on Saturday.


 'Trust me, it is your empathy, not your knowledge, that will make you a good clinician.''


more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Can machines evaluate psychotherapists?

Can machines evaluate psychotherapists? | Empathy and HealthCare | Scoop.it

Computational analysis and empathy may not sound like a match made in heaven. But a new study suggests that machine-learning systems can be harnessed to the task of detecting, measuring and enhancing a mental health professional's empathic response to clients in distress.

That, in turn, could make psychotherapy better, and more widely accessible where it's most needed.

To doubters, it might even help prove its worth.

In work performed at USC, researchers devised an engineering solution to a perennial problem in the training and assessment of psychotherapists: The systems in place for detecting empathy are basically other humans...


Psychologist Atkins said that focusing on empathy -- the glue that forms the psychotherapeutic relationship and starts the healing -- may be key to demonstrating the value of those less-studied forms of talk therapy as well.


more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy Magazine
Scoop.it!

Mindsight in Medicine: An Interpersonal Neurobiology View of Empathy in Clinical Care

12/2/15 - Medicine Grand Rounds - Stanford School of Medicine

Presenter: Dan Siegel, MD
Clinical Professor (Psychiatry)
University of California, Los Angeles

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy Magazine
Scoop.it!

(Empathy in Healthcare) Foster a Culture of Empathy to Improve Patient Experience

(Empathy in Healthcare) Foster a Culture of Empathy to Improve Patient Experience | Empathy and HealthCare | Scoop.it
Patient experience isn't just about the metrics. To create sustainable improvements, you need employees to invest in patient care and connect with their patients.


Learn how to foster a culture of empathy at your organization and perform purposeful leader rounding. Our experts highlight the importance of overcoming compassion fatigue and share frameworks and tactics for engaging patients.


Find out all the ways that iRound can help your hospital create excellent patient experiences and foster positive relationships.

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy Magazine
Scoop.it!

Empathize with me Doctor (2015 AMS Phoenix Annual Conference)

This video was made from the Medical Education Unit, Dept of Hygiene & Epidemiology, Medical School, University of Ioannina, Greece.

It is an invited presentation at the AMS Phoenix Project 2015 Conference, in Ontario Canada with the title "Bringing Compassion to Healthcare" in the Session Videos on Global Perception oon Caring and Compassion

The video describes the "Empathize with me Doctor" Project which is a 60-hour experiential training program, which was designed by Vassilios Kiosses PgD, PhD(c) in MedEd.

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Top physician fosters empathy in medicine

Top physician fosters empathy in medicine | Empathy and HealthCare | Scoop.it
Like Charon, Joyce both practices and teach­es the multidisciplinary study of empathy. Re­cently in class, Joyce employed a series of exer­cises intended to help students build empathy with one another.


One exercise involves build­ing a conceptual map based on what one class member perceives of another. In a different ex­ercise, students take turns holding each other’s styloid bone on the wrist, while students write in the air.

A member of his writing seminar, Sarah King ’16, found Joyce’s focus on empathy in the class­room very effective. She said, “Empathy asks a person to be in tune with what’s happening at that moment with another human or multiple humans or the self.”

King sees also how the technique might be used outside of the classroom. She said, “The focus on empathy can help doctors retain their humanness in their work ethic.”

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy Magazine
Scoop.it!

Should We Train Doctors for Empathy?: Why do doctors need empathy? by Jill Suttie

Should We Train Doctors for Empathy?:  Why do doctors need empathy? by Jill Suttie | Empathy and HealthCare | Scoop.it

All of us probably have similar stories of doctors who’ve been kind and caring, and others who’ve been less so, maybe even rude. While we all want great medical care, we also want doctors who listen to us and convey empathy—an understanding of our feelings and concerns, reflected in a warm demeanor. This can help us to trust and feel connected to them. But that combination can be hard to find.


A 2011 survey of 800 recently hospitalized patients found that only 53 percent of them felt that their physicians were empathic and caring.


And it’s not just in their heads: In one study where doctor-patient encounters were videotaped, researchers found that doctors often overlooked or dismissed signs of distress communicated by patients, providing empathic responses only 22 percent of the time. Other studies have found similar results.

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy Magazine
Scoop.it!

Restoring Empathy and Transforming Care with Your Patients

Restoring Empathy and Transforming Care with Your Patients | Empathy and HealthCare | Scoop.it
Empathy is a powerful communication skill that is often misunderstood and underused in healthcare. 


When empathy is used effectively, the relationship between the provider and patient is much more meaningful and has implications for improved quality outcomes such as:

  • A better understanding of the healthcare plan
  • A collaborative provider-patient relationship
  • Compliance with treatment modalities
  • Efficient information gathering

Join April Blankenship, Coach at the HealthStream Engagment Institute as she shares with you why empathy is one of the most vital forms of patient care and a true demonstration of compassion.

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

The Empathetic Biomed: Finding Your Professional Empathy

The Empathetic Biomed: Finding Your Professional Empathy | Empathy and HealthCare | Scoop.it
Shifting from a reputation as the “fix-it” person to a personal relationship with a clinician can be vital to successful overall technology management and professional success.


To make this transition, technicians and managers must come to understand the technological needs of medical staff and patients through helpful and reliable relationships with colleagues.


The bridge to forming those relationships is empathy.

Professional empathy is centered around the rites, rituals, and values of HTM as a helping profession. Assisting clinicians and patients is a key aspect of any technician’s role. However, personality, family or cultural background, regional differences, gender, and a number of other factors can cause variations in how HTM professionals demonstrate their concern for others. Those differences can lead to misunderstandings and miscommunication if those individuals encounter others in a healthcare setting who process empathy differently than they do


.By Barbara L. Christe, PhD

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Pain, empathy and public health Amy Baxter at TEDxPeachtree

Pain, empathy and public health Amy Baxter at TEDxPeachtree

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy Magazine
Scoop.it!

Add Empathy, Improve Patient Experience

Add Empathy, Improve Patient Experience | Empathy and HealthCare | Scoop.it

One of the nation's leading cancer centers is breaking ground with research that aims to prove that physicians can be taught to communicate with more empathy.


Teaching Empathy
At Memorial Sloan Kettering Cancer Center, where a prognosis can be life-altering, physicians learn new phrases and communication techniques.


"We've identified different challenging communication situations and divided them into discrete modules: breaking bad news, discussing prognoses, shared decision making and so on," says Philip Bialer, MD, interim director of the Communication Skills Training and Research Laboratory at MSKCC.



more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Healing Through Empathy

Healing Through Empathy | Empathy and HealthCare | Scoop.it
Dr. Adams does a great job in allowing the reader to see how empathy helps to heal and accept illness. A must read for patients and anyone working in health care.


As a physician, I know a good doctor/patient relationship is important and without empathy this is not possible.


 Silverman, MD Physicians have been known as healers long before they could provide cures for common ailments, but the art of healing is rarely found in the current era of managed care and five-minute office visits. Patients cry out for a physician who "cares," someone who will take the time to listen to their complaints.


In Healing Through Empathy, Dr. Francis Adams illustrates the vital importance of the doctor-patient relationship through seven of his patients' histories. In these life stories Dr. Adams describes the role of empathy in this vital relationship and illustrates how a physician's emotional response to his patient's illness may educate him rather than blur his thinking.


more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Empathy - ENGLISH / Empathetic Listening

This video explains how empathetic listening can be used to make people think more rationally. This video is produced by PMSL and it is copyright, not to be ...
more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

A Proposed Sea Change in Medical School Admissions: Humanism Was Lost With the Rise of Technology, But It's Time to Get It Back by Helen Riess, M.D.

A Proposed Sea Change in Medical School Admissions: Humanism Was Lost With the Rise of Technology, But It's Time to Get It Back by Helen Riess, M.D. | Empathy and HealthCare | Scoop.it

But the public cry for more humanistic and compassionate care is lost when admissions committees emphasize test-taking skills at the expense of assessing an applicant's humanity and empathy.


A recent study indicates that incoming medical students vary on their attitudes toward the value of physician empathy when they begin medical school.


The study suggests that curricula in medical schools promoting empathic care may be much more effective if students' preexisting attitudes are taken into account.


The researchers found that close-mindedness, low dispositional empathy, discomfort with uncertainty, and comfort with medical authoritarianism independently predicted first year medical students' attitudes toward the benefits of empathy in medical encounters.


by Helen Riess, M.D.

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy Magazine
Scoop.it!

Humanly Possible: The Empathy Show - Gallery show uses art to give empathy a shot in the arm

Humanly Possible: The Empathy Show - Gallery show uses art to give empathy a shot in the arm | Empathy and HealthCare | Scoop.it
Alarmed by social trends, Instinct Art Gallery's director assembled an exhibition that's all about seeing through the eyes of others.


The ability to see through the eyes of another is a quality that Thoreau once described as miraculous. A new show at Instinct Art Gallery in Minneapolis hopes to inspire that kind of empathy in everyday life.


Gallery director John Schuerman knows that humans sometimes shut off their empathy, because he catches himself doing it. He regularly walks down Hennepin Avenue in downtown Minneapolis to work. Over the years the street has become increasingly populated by homeless people asking for handouts.


more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Seeing Through Physicians' Eyes: Three Priorities for Pharma

Seeing Through Physicians' Eyes: Three Priorities for Pharma | Empathy and HealthCare | Scoop.it
There’s a growing body of evidence showing the value of empathy among physicians.


Those who show true empathy for their patients (also known as bedside manner) tend to have better outcomes. Their patients stick to treatment plans, heal faster, and have fewer hospital readmissions. That makes intuitive sense. In any kind of communication­, seeing things from the other person’s perspective leads to better results.


By Pratap Khedkar and Malcolm Sturgis

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy Magazine
Scoop.it!

Study: The Relationship Between Physician Empathy and Disease Complications: An Empirical Study of Primary Care Physicians and Their Diabetic Patients in Parma, Italy

Study: The Relationship Between Physician Empathy and Disease Complications: An Empirical Study of Primary Care Physicians and Their Diabetic Patients in Parma, Italy | Empathy and HealthCare | Scoop.it
To test the hypothesis that scores of a validated measure of physician empathy are associated with clinical outcomes for patients with diabetes mellitus.


This retrospective correlational study included 20,961 patients with type 1 or type 2 diabetes mellitus from a population of 284,298 adult patients in the Local Health Authority, Parma, Italy, enrolled with one of 242 primary care physicians for the entire year of 2009.


Participating physicians' Jefferson Scale of Empathy scores were compared with occurrence of acute metabolic complications (hyperosmolar state, diabetic ketoacidosis, coma) in diabetes patients hospitalized in 2009....


These results suggest that physician empathy is significantly associated with clinical outcome for patients with diabetes mellitus and should be considered an important component of clinical competence.
 

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy Magazine
Scoop.it!

Brief immersion in dementia builds empathy in caregivers

Brief immersion in dementia builds empathy in caregivers | Empathy and HealthCare | Scoop.it
Using a program called Virtual Dementia Tour, nursing staff, community members and other caregivers approximate the cognitive, emotional and physiological changes associated with age-related dementia.


“Compassion is essential, but if you have empathy, too, it’s a whole different thing,” Kate Robinson, a registered nurse at the Island Nursing Home and Care Center in Deer Isle, said. And because empathy, by definition, can only be achieved by having shared the experience of dementia and its associated emotions, the facility does its best to provide the opportunity.

Using a program called Virtual Dementia Tour, nursing staff, community members and other caregivers approximate the cognitive, emotional and physiological changes associated with age-related dementia.


By Meg Haskell


more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy Magazine
Scoop.it!

Try walking in their shoes. Physicians and Empathy.

Try walking in their shoes. Physicians and Empathy. | Empathy and HealthCare | Scoop.it
Clinical empathy is a more specific and complex construct commonly used in the realm of medical education and patient care.


Clinical empathy is structured around four different dimensions:

(1) emotive; the ability to imagine others perspectives and emotions,
(2) moral; the motivation to empathize,
(3) cognitive; the ability to identify emotions and perspectives and
(4) behavioral; the ability to convey understanding.


Over the last twenty years, the recognition of empathy as a cognitive skill that can be taught and refined (and not a personality trait)  has led to the creation and implementation of empathy curricula in undergraduate and postgraduate medical education, including some live and online courses such as VitalTalk and Empathics. This is a major step in recognizing communication and other soft skills as fundamental for caring for people.


By Daniel Cabrera

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy Magazine
Scoop.it!

Patients (and Insurers) to Doctors: More Empathy, Please!

Patients (and Insurers) to Doctors: More Empathy, Please! | Empathy and HealthCare | Scoop.it

If you work in a hospital, an outpatient practice owned by a hospital, or an independent practice, or if you are a member of an accountable care organization (ACO), training in how to empathically communicate with patients may be in your future.

That's because the traditional paradigm for good bedside manner—detached concern—is now being viewed by insurers, health plans, and hospital systems as being too detached, when surveys show that patients want more interpersonal connectedness with and trust in their physicians....


  • What is a patient-centered approach?
  • And what if you aren't given to displays of feeling?
  • Can you learn to express your empathy in ways that will resonate with patients?
  • If you do manage to improve your skills, given the brevity of patient visits, will you actually have time to put them into practice?


Let's take a look...


Neil Chesanow

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy Magazine
Scoop.it!

Patients (and Insurers) to Doctors: More Empathy, Please!

Patients (and Insurers) to Doctors: More Empathy, Please! | Empathy and HealthCare | Scoop.it

If you work in a hospital, an outpatient practice owned by a hospital, or an independent practice, or if you are a member of an accountable care organization (ACO), training in how to empathically communicate with patients may be in your future.

That's because the traditional paradigm for good bedside manner—detached concern—is now being viewed by insurers, health plans, and hospital systems as being too detached, when surveys show that patients want more interpersonal connectedness with and trust in their physicians....


  • What is a patient-centered approach?
  • And what if you aren't given to displays of feeling?
  • Can you learn to express your empathy in ways that will resonate with patients?
  • If you do manage to improve your skills, given the brevity of patient visits, will you actually have time to put them into practice?


Let's take a look...


Neil Chesanow

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy Magazine
Scoop.it!

Empathetics, Inc. and Planetree Announce Strategic Partnership

Empathetics, Inc. and Planetree Announce Strategic Partnership | Empathy and HealthCare | Scoop.it

Empathetics, Inc., a leading empathy and communications training firm that offers web-­based CME/CE­-accredited courses and Planetree, an organization that partners with healthcare organizations to transform the delivery of care, announced today they have entered into a strategic partnership to bring important empathy and patient-centered training and services to the healthcare sector.

"Planetree has a strong reputation in helping hospitals and care providers develop specific criteria to deliver patient-centered care," stated Dr. Helen Riess, Founder and Chairman of Empathetics, Inc. "The combination of Planetree's patient-centered designation® process and our empathy training curriculum will enable healthcare delivery systems to access tools needed to improve the patient experience across the healthcare continuum."

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Doctors need empathy, STAT!

Doctors need empathy, STAT! | Empathy and HealthCare | Scoop.it

A recent study out of the University of Toronto videotaped session with oncologists and found that only 22% showed empathy at times when patients needed it.  

That’s too bad, not just because it’s cold and cruel – but because a large body of evidence is showing that empathy in conventional medical settings can make a big difference in patient outcomes. 

In 1997 Dr. Art Bohart and Dr. Leslie Greenberg published a book entitled “Empathy Reconsidered.” This text presented research that supported the theory that empathy in therapy room can aid in improving outcomes for individuals.


-- Makenna Berry 

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Disease, suffering, compassion and healing - YouTube

This short film explores how powerfully our compassionate caring can support the healing of patients and achieve better outcomes.

more...
No comment yet.