Empathy and HealthCare
21.9K views | +6 today
Follow
Empathy and HealthCare
- CultureOfEmpathy.com
Curated by Edwin Rutsch
Your new post is loading...
Your new post is loading...
Rescooped by Edwin Rutsch from Empathy Magazine
Scoop.it!

(Empathic Healthcare) Enhancing compassion in general practice: it’s not all about the doctor

(Empathic Healthcare) Enhancing compassion in general practice: it’s not all about the doctor | Empathy and HealthCare | Scoop.it
‘Patients were left lying in soiled sheets or sitting on commodes for hours. Some patients needing pain relief got it late or not at all.’1

 

Such were the findings from the Mid Staffordshire Inquiry with recommendations for recruiting compassionate staff and having clinician compassion training.2 However, this call for compassion is not new. Medical codes of practice require us to practise with compassion.

 

Compassionate care should be routine, a daily motivation and practice not unlike antisepsis and hand washing.

The crisis of compassion in medicine is multifaceted in origin and no universal panacea is likely to be found. Many of us cannot define compassion or articulate the differences between compassion and empathy.

 

Others might argue that compassion training is redundant as doctors are either compassionate or not. We remain remarkably ignorant about compassion, unsure of what it is, where it comes from, or what might influence compassion in our practices.

 

by 

Antonio T Fernando,

Bruce Arroll,

Nathan S Consedine

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Levels of Resilience Are Correlated With Distress and Empathy in Resident Physicians

Levels of Resilience Are Correlated With Distress and Empathy in Resident Physicians | Empathy and HealthCare | Scoop.it

For the study, resilience and distress were measured with the Connor–Davidson Resilience Scale and Impact of Events Scale – Revised, respectively, at the end of a routine hematology-oncology rotation. Rotation-specific information such as number of death encounters, death stress, and meaning were also obtained. Empathy was measured with the Interpersonal Reactivity Index before and after the rotation.

These researchers achieved a 58% overall response rate. Their findings demonstrated that distress had a negative impact on resilience but empathy did not , nor did change in empathy during the rotation. Resilience among male residents was negatively correlated with distress, but resilience among female residents was not.

Distress levels for residents were in the clinically significant (76%) or posttraumatic stress disorder (17%) range. In addition, resident empathy during the rotation decreased (P = .018).

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy Magazine
Scoop.it!

GSW to Explore Virtual Reality's Role in Empathy as Presenter at Cannes Lions 2016

GSW to Explore Virtual Reality's Role in Empathy as Presenter at Cannes Lions 2016 | Empathy and HealthCare | Scoop.it

 2016 Cannes Lions International Festival of Creativity. GSW will present "The Science and Art of Empathy"

 

Dave Sonderman, GSW Chief Creative Officer, will moderate a conversation between Jane Gauntlett, writer, producer and founder of the In My Shoes project, an internationally recognized empathy project, and Dr. Helen Riess, a psychiatrist, professor, entrepreneur and highly respected voice for healthcare transformation through empathy. Together, they will explore what future health content may look like.

 

 

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Showing empathy 2: How far should doctors express empathy?

How far should doctors express empathy? Here the doctor does not use classical active listening skills as much as she could - is she being appropriately selective in the level of empathy that she is demonstrating?

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy Magazine
Scoop.it!

The Empathy Project: Lantern Theater Company: introduction to drama, acting, and playwriting for students of health professions

The Empathy Project: Lantern Theater Company: introduction to drama, acting, and playwriting for students of health professions | Empathy and HealthCare | Scoop.it

Lantern Theater Company is partnering with the Sidney Kimmel Medical College (SKMC) of Thomas Jefferson University to create an introduction to drama, acting, and playwriting for students of health professions, residents, and Jefferson faculty.

Conceived by Salvatore Mangione, M.D., pulmonologist and director of physical diagnosis-clinical skills at SKMC, and the Lantern's artistic director, Charles McMahon, the goal of this program is for the students to develop skills, like empathy and tolerance for ambiguity, which will assist them in their future careers and help prevent burnout.


“The Empathy Project” offers turns med students into playwrights
http://www.phillyvoice.com/operating-theater-when-doctors-write-plays/

 

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy Magazine
Scoop.it!

Thoughts from the Cleveland Clinic Patient Empathy Summit (Part 1): The Intentionality of Patient Empathy 

Thoughts from the Cleveland Clinic Patient Empathy Summit (Part 1): The Intentionality of Patient Empathy  | Empathy and HealthCare | Scoop.it

Community and powerful connections are the cures.

 

3. Listening is A Most Powerful Medical Tool

What does it mean to really listen? This was a theme which rose up from patients and caregivers alike.

 

Listening means understanding not only the disease or the symptoms of your patients, but understanding where they are that day. Receiving a diagnosis of a chronic condition or challenging disease can be overwhelming one day and “life as the new normal” the next.

 

Listening means understanding the challenges of getting to an appointment – scheduling, parking, navigating through a medical campus – create anxiety for a patient in an already stressful situation. Listening means removing the barriers between doctor and patient.

 

Listening means partnership.

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy Magazine
Scoop.it!

What can physicians do to increase empathy about the health of populations?

What can physicians do to increase empathy about the health of populations? | Empathy and HealthCare | Scoop.it
As physicians, we are charged with extending empathy to our patients. In addition to a professional responsibility, empathy is also a mechanism for improving patient care and professional satisfaction.

 

It has been associated with better patient satisfaction, clinical outcomes, fewer medical errors and lawsuits, as well as provider happiness. However, while physicians can be expected to pursue the ideal of empathy towards individual patients, that of empathizing with populations is more challenging. As the old saying goes, a single death is a tragedy, a million deaths are a statistic.

LIANG CHEN, MD
SANDRO GALEA, MD, MPH, DP

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

The Role of Empathy in Healthcare Real Balance Global Wellness Services, LLC.

The Role of Empathy in Healthcare Real Balance Global Wellness Services, LLC. | Empathy and HealthCare | Scoop.it
Empathy is a powerful, efficient communication tool when used appropriately during a medical interview. Empathy extends understanding of the patient beyond the history and symptoms to include values, ideas, and feelings. Benefits of improved empathetic communication are tangible for both physician and patient.


Adapted from “An Overview of Empathy”  to read the article in its entirety go to: By James T Hardee, MD 

http://www.thepermanentejournal.org/files/Fall2003/cpc.pdf

 

 

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy Magazine
Scoop.it!

Building relationships is the 'silver bullet' to tackle health inequalities | GPonline

Building relationships is the 'silver bullet' to tackle health inequalities | GPonline | Empathy and HealthCare | Scoop.it

Developing empathy with patients will pave the way to better self-management and health outcomes in patients from poor socio-economic backgrounds, Professor Graham Watt, a professor of general practice and primary care at Glasgow University, told the Londonwide LMCs conference this week.

Studies suggest that patients in more deprived communities tend to show less interest in shared decision making and are more likely to see doctors as less empathetic.

‘Compassion and trust’ is essential to treating these patients and helping them avoid emergency care further down the line, Professor Watt said.

 

By David Millet

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy Magazine
Scoop.it!

Patient Experience, Empathy Innovation Summit - Empathy Amplified Award

Patient Experience, Empathy Innovation Summit - Empathy Amplified Award | Empathy and HealthCare | Scoop.it
Patient care is more than just healing — it’s building a connection that encompasses mind, body and soul. If you could stand in someone else’s shoes . . . hear what they hear. See what they see. Feel what they feel. Would you treat them differently?

Empathy is the ability to imagine oneself in another’s place and to communicate that understanding back to. The Empathy Amplified Award is an annual award created to recognize those that embody empathy and relationship centered care beyond what is expected in their role.

 

By delivering care with our hearts and minds, the empathy we convey to our patients, families, and to each other, creates a culture that embraces the human experience…the very core of healthcare.
 

Objectives:

  • Recognize a caregiver (healthcare professional, frontline staff, social workers, teams, etc.) who consistently demonstrates an exceptional ability to communicate empathy
  • Celebrate those who innovate in their role to deliver empathy consistently
more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

Empathetic doctors: It is never just in your mind (and exposing Descartes' error)  

Empathetic doctors: It is never just in your mind (and exposing Descartes' error)   | Empathy and HealthCare | Scoop.it

Empathetic doctors who communicate well can improve patient outcomes as much as some blockbuster drugs. A common response to this statement is: “Maybe being nice improves someone’s psychology, but it can’t improve biomechanical problems”.

In fact dozens of studies show that patients’ expectations (for example after being given a placebo, or a positive suggestion such as “this pill is really going to make you better”) can improve both symptoms and biological causes of pain, anxiety,  Parkinson’s Disease, and many other conditions.

 

Jeremy Howick. CEBM Research Fellow

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

6 Ways to Start Practicing Self-Compassion — Even If You Believe You’re Undeserving

6 Ways to Start Practicing Self-Compassion — Even If You Believe You’re Undeserving | Empathy and HealthCare | Scoop.it

But the good news is that we can learn to cultivate self-compassion. Which is vital. Self-compassion helps us to meet life’s challenges in a supportive way, said Amy Finlay-Jones, Ph.D, a clinical psychologist, compassion teacher, and researcher who specializes in self-compassion. In fact, according to research, self-compassion has a measurable effect on our mental health and well-being, she said. 

Self-compassion is “the intentional cultivation of a relationship with oneself that is respectful, kind and compassionate,” said Celedra Gildea, Ph.D, a psychotherapist in Portland, Ore., who leads Mindful Self-Compassion, Compassion Cultivation Training and Mindfulness groups. Below are six ways you can start cultivating self-compassion, even if you’ve been berating yourself for years.

 

By Margarita Tartakovsky, M.S.

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy Magazine
Scoop.it!

Here's Why We Struggle To Make Connections With Our Doctors - And Why That Needs To Change ASAP

Here's Why We Struggle To Make Connections With Our Doctors - And Why That Needs To Change ASAP | Empathy and HealthCare | Scoop.it
Americans don’t always trust their doctors, and here’s the proof: a 2012 survey found that just

 

In the case of medicine, it’s a disservice not to offer courses that focus on empathy, communication and relationships, according to Emiliana Simon-Thomas, science director at the Greater Good Science Center.

 

“Imagine telling someone they were going to compete in the Olympics as a runner, but rely on life experience to prepare them,” Simon-Thomas says. “Here we are putting [new doctors] in a position where they are confronted with pain and suffering all day. To not prepare them for that is unfair.”

 

Educators in the medical field agree, and more and more medical schools have started to incorporate the doctor-patient relationship into the curriculum.

 

Emory University Medical Center, Duke University Medical Center and Stony Brook University School of Medicine offer training in “medical humanism.

 

Oncotalk, a course required of Duke’s oncology fellows, and Empathetics, a series of online courses for physicians, are part of a larger effort to teach doctors clinical empathy and improve the relationship between patients and their doctors.

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy Magazine
Scoop.it!

Improve Physician Empathy in 7 Simple Steps

Improve Physician Empathy in 7 Simple Steps | Empathy and HealthCare | Scoop.it
Bedside manner need work? Improving physician empathy can strengthen your patient relationships and impact both patient satisfaction and patient outcomes.

 

Physician empathy is so important in fact, that a wealth of recent studies have tied physician empathy to increased patient satisfaction and outcomes. In one example, patients of physicians with high empathy scores had greater control over their diabetes. This goes to show that kind words and a little emotional support from a doctor can have a measurable impact on patient outcomes.

As a busy doctor, you probably don’t have time to attend an empathy training that gives you the tools you need to improve your patient relationships. Don’t worry – if you follow all 7 steps below, you’ll be on your way to mastering an empathetic approach to patient care.

 

  1. Personal details are key....
  2. Spend an extra minute....
  3. Make eye contact...
  4. Show your support...
  5. Put yourself in your patients’ shoes....
  6. Get patient feedback on how you’re doing....

 

by Teresa Iafolla,

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy Magazine
Scoop.it!

(Empathic Healthcare) Sympathy vs. Empathy - Daily Nurse

(Empathic Healthcare) Sympathy vs. Empathy - Daily Nurse | Empathy and HealthCare | Scoop.it

For me, in nursing practice, sympathy is easy. It’s an, “Oh, I hope you feel better,” or “I’m sorry you’re hurting.” Empathy, though?  Empathy is hard.

 

It can be very uncomfortable to relate to patients in that way, and it can make it difficult to place boundaries around our work. Ask any nurse—a vocation often characterized by our ability to be caring—this career wouldn’t be possible if we weren’t able to construct empathetic boundaries.


I’m guilty of sympathy—I catch myself of wanting to comfort with an “at least…” or of “silver-lining it,” as Brown describes in the video. Especially in emergency nursing, it’s easy for the cynic within us to put up walls. But just as there is a difference between sympathy and empathy, there’s a difference between a boundary and a wall. Walls keep others out, whereas boundaries are erected to keep parts of us safe.

 

by Laura Kinsella

more...
No comment yet.
Scooped by Edwin Rutsch
Scoop.it!

A Syllabus For Empathy — Or Why Health Care Workers Should Read Poetry

A Syllabus For Empathy — Or Why Health Care Workers Should Read Poetry | Empathy and HealthCare | Scoop.it

I thought I was being empathic.

 

Empathy — a term we toss around all the time in the medical field — is a tough nut to crack, however. Some of us can draw on the memory of difficult or painful moments in our own lives to try to glean a patient’s experience of living with an illness, but it’s not easy.

 

Often, those raw moments callous over, and we’re left with a memory that’s more intellectual than emotional. We can try to imagine what a patient is going through, but it’s hard to actually feel a similar emotion.

And then I came across Hayden Carruth’s poem “Notes on Emphysema,” which consists of 48 stanzas, most of which are a sentence or two. Each is a quick reflection on how emphysema tinges every tiny moment of daily life.

 

by Anna Reisman

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy Magazine
Scoop.it!

Operating Theater: When doctors do drama - The Empathy Project, intended to foster empathy and creativity among healthcare students and professionals.

Operating Theater: When doctors do drama - The Empathy Project, intended to foster empathy and creativity among healthcare students and professionals. | Empathy and HealthCare | Scoop.it

These future doctors aren’t playwrights, but they’ll play them on Tuesday.

That’s when the students of Thomas Jefferson University’s Sidney Kimmel Medical College team up with Lantern Theater Company to present “The Truth Beneath: Five Stories You Haven’t Heard From Your Provider.”

The evening of short plays is the culmination of the second year of “The Empathy Project,” a partnership between Jefferson and Lantern that's intended to foster empathy and creativity among healthcare students and professionals.

Lantern artistic director Charles McMahon refers to the project as “an emotional flight simulator.” By writing and enacting different scenarios in the classroom, he says, medical students who are used to facing incredible stress can “flex their emotional and interpersonal muscles in ways that sharpen them.

 

PATRICK RAPA

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy Magazine
Scoop.it!

The Role of Compassion in Medicine

Ann Allegre, MD, director of medical programs for Kansas City Hospice and Palliative Care, since 1999, chronicles her personal story as a young physician and survivor of serious illness, culminating in her renowned work in palliative care and hospice.
more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy Magazine
Scoop.it!

Is Compassion Missing From the Medical Curriculum?

Is Compassion Missing From the Medical Curriculum? | Empathy and HealthCare | Scoop.it
As outlined in the Principles of Medical Ethics of the American Medical Association, physicians should demonstrate compassion and respect for human rights.

 

Compassion, empathy, and sympathy are emotions necessary in the delivery of ethical medical care.  However, in a healthcare environment that is moving toward being more technical and business-focused, it is becoming increasingly difficult for clinicians to balance the business of practicing medicine with the humanistic needs of their patients.

 

In addition, the persistent indiscriminate use of insensitive and inappropriate language can undermine the physician/patient relationship.

 

To this end, a team of clinicians from the

  • Center for Medical Ethics and Health Policy at Baylor College of Medicine, in Houston, Texas, and
  • Sutter Health/California Pacific Medical Center, in San Francisco, California,

conducted a review of empathy in medical training.  

 

Kathleen Walsh Tulley, Editorial Director

 

more...
Edwin Rutsch's comment, May 15, 2016 3:05 PM
thanks for the comments Martin
Rescooped by Edwin Rutsch from Empathy Magazine
Scoop.it!

Medical Students Are Losing Touch With Their Own Empathy

Medical Students Are Losing Touch With Their Own Empathy | Empathy and HealthCare | Scoop.it
Empathy is the cornerstone of compassionate and effective patient care, though the concept is more often seen as an abstract ideal rather than as a definitive principle of patient-physician interaction.  This topic is frequently at the center of discussions surrounding medical ethics, as it is an ever-evolving human concern that affects both doctors and patients, inside hospital walls and during everyday life.

Given the amount of discourse, it is surprising that empathy and compassion are  topics most doctors don’t recall openly discussing since their ethics class in medical school. Holding onto that fundamental human value appears to be the greatest ongoing challenge every medical student faces during their rigorous journey towards becoming the doctors of tomorrow.

 

BY JOSEPH BRYANT

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy and Education
Scoop.it!

Join the Empathy Trainers Association - Now Forming

Join the Empathy Trainers Association - Now Forming | Empathy and HealthCare | Scoop.it

The Association For

  1. Empathy Trainers who have similar and common interests, activities and concerns about teaching empathy.
  2. Mutual promotion of the welfare of all it’s members.
  3. Protect and advance mutual interests.
  4. Set and maintain standards.
  5. Promote social, advertising and political action to get communities, organizations, businesses and government to support empathy training programs.
  6. etc


Benefits for Members

  • Access to training curriculum from other members.
  • Share training materials and resources.
  • A directory of empathy trainers that prospective clients can access. For Clients - If you're looking for a trainer you have a place to go 
  • Offer business support and leads to members. 
  • Discussion forums listservs.
  • etc

 

Links
Join us in forming the Empathy Trainers Association.
 

Google Group for Email Discussions 
An ongoing discussion list. 

Facebook Event
Sign up and invite friends. 

Facebook Group 
Group to for  discussions on Facebook

Shared Google Doc
For shared working space.

 


Via Edwin Rutsch
more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy Magazine
Scoop.it!

To drive innovation and manage change, health systems call on design thinking

To drive innovation and manage change, health systems call on design thinking | Empathy and HealthCare | Scoop.it

Current health system practices are not sufficient to address growing rates of obesity and diabetes, health and economic disparities and cost control. "A Design Thinking Framework for Healthcare Management and Innovation" argues that addressing these complex challenges will require leaders that can think, and act, more like designers...

 

The authors describe and offer tools for three key elements of a design thinking framework which include empathy, radical collaboration and rapid prototyping.

 

"By starting with empathy for our patients, families, employees, and communities, design thinking allows innovation to be driven by 'user' experiences and needs rather than top-down expertise, which is often the case," Roberts says.

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy Magazine
Scoop.it!

In the war on illness, the real victim is empathy 

In the war on illness, the real victim is empathy  | Empathy and HealthCare | Scoop.it

What’s wrong with doctors today? I’m a doctor; I can tell you. Doctors and patients exist in two distinct worlds: the world of the healthy and the world of the sick. The only language that connects these two worlds is kindness and compassion—this is how doctors and patients connect. If you are fluent in this language, you can traverse the divide.

Several studies have shown a sharp decline in empathy by the time students finish medical school. The compassion continues to drop during residency and fellowship, until finally, he or she is a physician with patients depending on them.

The slow but ensured death of empathy in medical education is not an accident.

By Jame Abraham M.D.

 

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy Magazine
Scoop.it!

Empathy in HealthCare

Dr Jeremy Howick (Senior Research Fellow, Nuffield Department of Primary Care Health Services, University of Oxford) discusses empathy as part of an event organised by Oxford Healthcare Values Partnership.

 

Jeremy Howick

more...
No comment yet.
Rescooped by Edwin Rutsch from Empathy Magazine
Scoop.it!

Addiction, Empathy, and Opioid Alternatives

Addiction, Empathy, and Opioid Alternatives | Empathy and HealthCare | Scoop.it

What gets lost here is the desperation, shame, and self-loathing that accompany drug addiction. Medical doctors must not lose sight of the desperate person behind the behaviors, which can be extremely off-putting and lead to feelings of disgust, helplessness, and even contempt for the drug seeker.

 

Empathy is crucial. Training programs are available and must be prioritized by medical institutions to address this culture-made crisis.

 

When medical professionals aren't equipped with the tools and skills to meet the desperate person behind the wall of addiction, conversations are abruptly ended, and relationships are severed, often before the problem is named and a dedicated team is mobilized to help the individual.

 

True empathy does not mean continuing to write prescriptions. Empathy means asking questions and humanizing the patient, which can result in finding hope for a drug-free future by showing an alternative pathway to recovery....

 

In Massachusetts, the crisis has reached fever pitch. Last year, Governor Charlie Baker convened a task force to make recommendations on the crisis—and one of those must be empathy training for physicians dealing with drug-addicted patients.

 

by Helen Riess, MD

more...
No comment yet.