Empathy and HealthCare
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(Empathy and Healthcare) Your New Prescription: Empathy | On Point

(Empathy and Healthcare) Your New Prescription: Empathy | On Point | Empathy and HealthCare | Scoop.it

Compassion may be the cure. A doctor shares his guide to healing through empathy and listening.

With David Folkenflik 

 

Guests:

Dr. David Rakel, professor and chair of the Department of Family and Community Medicine at the University of New Mexico, founder and former director of the University of Wisconsin Integrative medicine program. Author of The Compassionate Connection: The Healing Power of Empathy and Mindful Listening. (@DavidPRakel)

 

Dr. Helen Riess, co-founder and chief scientist for Empathetics, psychiatrist and medical educator at Massachusetts General Hospital and Harvard Medical School. Author of The Empathy Effect: 7 Neuroscience-Based Keys for Transforming the Way We Live, Love, Work, and Connect Across Differences. (@HelenRiessMD)

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How empathy can transform healthcare: Dr. Brian Goldman | CBC Radio

How empathy can transform healthcare: Dr. Brian Goldman | CBC Radio | Empathy and HealthCare | Scoop.it
Dr. Brian Goldman is the host of CBC Radio's White Coat, Black Art and the author of The Power of Kindness: Why Empathy is Essential in Everyday Life. (HarperCollins/CBC)
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(Empathic Healthcare) Medical Xpress - empathy articles

(Empathic Healthcare) Medical Xpress - empathy articles | Empathy and HealthCare | Scoop.it
Empathy
Empathy is the capability to share and understand another's emotions and feelings. It is often characterized as the ability to "put oneself into another's shoes,"

 

Empathy does not necessarily imply compassion, sympathy, or empathic concern because this capacity can be present in context of compassionate or cruel behavior.

 

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(Teaching Empathy) Improving Medical Students’ Empathy | Empathy in Medical Schools

(Teaching Empathy) Improving Medical Students’ Empathy | Empathy in Medical Schools | Empathy and HealthCare | Scoop.it
The decline in compassion, humanism, and empathy of medical students is a dire problem, as patients use these very characteristics to rate their satisfaction with their medical care. The next question that often arises is “Can people learn to be empathetic?”

 

An article in The New York Times titled “Can Doctors Learn Empathy”, says that yes, empathy can be learned and is not solely a hard-wired ability that someone is born with. Traditionally in the past, teaching empathy consisted of “lectures, role-playing exercises, and supervised practice in interviewing skills for medical students . . .” (Benbassat and Baumal 833).

 

In addition, medical students try to foster discussions among themselves about their patient encounters, and some medical schools have first-year students shadow patients or be admitted into the hospital for one day to have their own “hospital experiences”.

 

While these methods have increased empathy, empathy still declines during medical school and clerkships, so new methods of addressing this decline must be investigated.

Here are three methods of attempting to improve students’ empathy in medical school training:

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(Empathic Healthcare) What happens to empathy in medical education?

(Empathic Healthcare) What happens to empathy in medical education? | Empathy and HealthCare | Scoop.it
After a few weeks of watching second year medical students talk with patients I have been wondering about where, when and how empathy is lost during medical education and clinical practice.

The students enjoy talking to patients and listening to their accounts of living with diseases such as Parkinson’s disease, fibromyalgia, depression, heart disease, and diabetes. They are moved by suffering and curious about patients’ lives and their life histories. By so doing, they show natural affective and cognitive empathy.

My patients enjoy coming in – they don’t have the pressure of a 10-minute appointment within which they have to condense their symptoms into a problem to be solved for a stressed doctor who is running late.
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(Empathic Healthcare) Patients Favor Compassion, Clinician Empathy Over Low Doc Costs

(Empathic Healthcare) Patients Favor Compassion, Clinician Empathy Over Low Doc Costs | Empathy and HealthCare | Scoop.it
A recent survey from HealthTap showed that patients overwhelmingly favor compassion and clinician empathy over lower healthcare costs.

 

Patients would overwhelmingly select a doctor who displays compassion and clinician empathy over one who is less expensive, according to a recent survey from HealthTap obtained via email.

 

The survey, which questioned both patients and providers about the elements most important when ranking doctors, showed that 85 percent of patients value compassion in healthcare. Another 85 percent of patients said that doctors who are knowledgeable deserve high rankings.

 

Patients gave less value to doctors who charge lower prices, the survey found. Thirty-one percent of patients said that low cost was of value when selecting a provider. Forty-eight percent of patient respondents said that short wait times were important to them.

 

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(Empathic Healthcare) Promoting a Culture Based on Empathy in Cork University Hospital 

(Empathic Healthcare) Promoting a Culture Based on Empathy in Cork University Hospital  | Empathy and HealthCare | Scoop.it

As our large acute teaching hospitals become ever more advanced in the technologies to diagnose and treat patients, we are increasingly challenged to foster and encourage behaviours that reflect values such as compassion, individualisation and empathy.

 

To do otherwise would be to depersonalise our relationships with patients and to lose some of our soul – what it is that makes us individually and collectively what we are. In Cork University Hospital (CUH) we work hard to create a culture that is grounded in values such as mutual respect, support for patients, their families and staff and being able to empathise and to understand the very real challenges that each face on their individual and collective journeys. 

 

Jan 29, 2018 - 

J.A. McNamara

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(Empathic Healthcare) Teaching empathy via temporary tattoos  

(Empathic Healthcare) Teaching empathy via temporary tattoos   | Empathy and HealthCare | Scoop.it

Just over a decade ago, a Boston University study found something striking: Empathy among students entering medical school dwindled dramatically by the time they graduated four years later. The new research in Belfast, along with similar studies around the world, raises the possibility that simple interventions that place medical students in a patient’s shoes might bring more empathy into medical practice.

 

“We need to think of empathy like a skill in much the same way as we think of athletic ability,” says Dr. Gary Rodin, the head of supportive care at Princess Margaret Hospital in Toronto and the coauthor of a seminal paper on how and why to teach empathy to aspiring clinicians. “We all have an innate capacity for empathic communication,” Rodin says, “but we all benefit from training.”

 

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(Study) (Empathic Healthcare) Ageing simulation for promoting empathy in medical students

(Study) (Empathic Healthcare) Ageing simulation for promoting empathy in medical students | Empathy and HealthCare | Scoop.it
Introduction
Elderly patients have complex health needs and are vulnerable to inadequate or undignified treatment. Fostering professional and altruistic attitudes in medical education is necessary in order to prepare medical students for care of older patients.  This paper describes a low-fidelity simulation session designed to increase empathy towards elderly patients among University of Edinburgh medical students.

 

The session aims to enhance understanding of effects of age-related physical impairments on activities of daily living; how these impairments may challenge good clinical care and stimulate discussion about how these challenges may be mitigated. The session has been integrated into the Medicine of the Elderly teaching programme and here we describe it as delivered in NHS Fife, where the session has expanded to include a commercial age simulation suit3 to further enhance the learning experience.

 

 

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(Empathic Healthcare) Female doctors show more empathy than male doctors

(Empathic Healthcare) Female doctors show more empathy than male doctors | Empathy and HealthCare | Scoop.it
Our latest research found that female doctors are better at empathy than male doctors, and this probably makes them better doctors.

Previous studies have shown that communicative, caring doctors are more likely than their stand-offish counterparts to reduce their patients’ pain and anxiety. And patients of empathetic doctors are more likely to take their pills as prescribed, and report being satisfied with their doctor.

Empathy is also needed to be a good doctor. Unfriendly doctors are less likely to get enough information from patients to make the right diagnoses, or prescribe the right treatments. One study even showed that unempathetic doctors could cause harm by scaring patients away from medical care when they need it.

 

Jeremy Howick

Director of the Oxford Empathy Programme, University of Oxford

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(Empathic Heatlhtcare) Patient Experience Empathy and Innovation Summit

(Empathic Heatlhtcare) Patient Experience Empathy and Innovation Summit | Empathy and HealthCare | Scoop.it

The Summit brings together patient experience leaders, healthcare CEOs, innovators, nursing leaders, policy makers, major stakeholders, industry experts and patients who are committed to not just the patient or caregiver experience, but also the human experience.

 

The theme of this year’s three-day, inter-professional conference is Empathy Where You Are and features expert speakers, panel discussions and workshops representing multiple healthcare professions and disciplines engaged in exploring innovative ways to demonstrate empathy and provide value to patients and caregivers throughout their journey of care.

 

As caregivers, improving the patient experience is our collective responsibility. Success comes from the ability to work together, network, share best practices and challenge each other to identify new ways to practice.

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(Empathic Healthcare) OXFORD EMPATHY PROGRAMME:   Jeremy Howick

Dr Jeremy Howick (Senior Research Fellow, Nuffield Department of Primary Care Health Services, University of Oxford) discusses empathy as part of an event organised by Oxford Healthcare Values Partnership.
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(Empathic Healthcare) Cleveland Clinic's Boissy: Empathy Is Key to Patient Experience

(Empathic Healthcare) Cleveland Clinic's Boissy: Empathy Is Key to Patient Experience | Empathy and HealthCare | Scoop.it

And, Boissy discovered, the lynchpin in meaningful patient experience is empathy.

Boissy helps run empathy training for Cleveland Clinic caregivers, focusing not only on demonstrated empathy in patient interactions but also in interactions with caregivers themselves. Modeling empathy to caregivers – who frequently have emotional and draining conversations with patients – increases the effectiveness of the training, Boissy says.
 
"That attention to [caregivers'] experience and their own suffering is incredibly powerful as you're trying to drive behavior change," Boissy says. "Rather than just putting up a bunch of slides and telling them what words they can be using, we instead model those skills in very intentional ways, so that they know what it feels like to be seen and valued emotionally."

 By Claire Hansen,
Oct. 26, 2017, 

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(Empathy In Healthcare) Are our busy doctors and nurses losing empathy for patients?

(Empathy In Healthcare) Are our busy doctors and nurses losing empathy for patients? | Empathy and HealthCare | Scoop.it
This is the last article in our series on understanding others’ feelings, in which we examine empathy, including what it is, whether our doctors need more of it, and when too much may not be a good thing.

Every day, doctors, nurses and other health professionals are presented with situations that demand empathy and compassion.

Whether telling a 40-year-old man with cancer he doesn’t have long to live, or comforting an elderly woman who is feeling anxious, the health professional needs to be skilled in understanding what the other person is going through, and respond appropriately.
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(Empathic Healthcare) A dose of empathy may support patients in pain

(Empathic Healthcare) A dose of empathy may support patients in pain | Empathy and HealthCare | Scoop.it
The study, which combined data from 28 clinical trials involving over 6,000 patients, adds weight to the argument that patient outcomes can be improved when doctors enhance how they express empathy and create positive expectations of benefit.

From the Universities of Oxford and Southampton in the UK, with the Netherlands Institute for Health Services Research and Lithuania's Vilnius Gediminas Technical University, the research team analysed a series of randomised clinical trials that looked at the effects of empathy or positive communication in healthcare consultations. These trials included data from consultations on a wide range of clinical conditions including pain, asthma, irritable bowel syndrome, osteoarthritis and recovery after surgery. The researchers also reviewed the effects of positive communication on quality-of-life and patient satisfaction, based on reports from patients in these trials.

 

Jeremy Howick

 

Jeremy Howick et al. Effects of empathic and positive communication in healthcare consultations: a systematic review and meta-analysis, Journal of the Royal Society of Medicine (2018). DOI: 10.1177/0141076818769477 

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(Teaching Empathy) How to Teach Doctors Empathy

(Teaching Empathy) How to Teach Doctors Empathy | Empathy and HealthCare | Scoop.it
While some people are naturally better at being empathic, said Mohammadreza Hojat, a research professor of psychiatry at Jefferson Medical College in Philadelphia, empathy can be taught. “Empathy is a cognitive attribute, not a personality trait,” said Hojat, who developed the Jefferson Scale of Empathy, a tool used by researchers to measure it.

“The pressure is really on,” said psychiatrist Helen Riess. The director of the empathy and relational science program at Massachusetts General Hospital, she designed “Empathetics,” a series of online courses for physicians. “The ACA and accountability for health improvement is really heightening the importance of a relationship” between patients and their doctors when it comes to boosting adherence to treatment and improving health outcomes.
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(Empathic Healthcare) The Role of Physician Empathy in the Patient Experience

(Empathic Healthcare) The Role of Physician Empathy in the Patient Experience | Empathy and HealthCare | Scoop.it

Join us for a journal club discussion on the role of physician empathy in the patient experience, led by Dr. Jose Franco.

Associations Between Physician Empathy, Physician Characteristics, and Standardized Measures of Patient Experience

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Searching for the Roots of Empathy in Rituals of Care

Searching for the Roots of Empathy in Rituals of Care | Empathy and HealthCare | Scoop.it
In Kerry Tribe’s video we see both actors playing patients and medical students acting as though they were doctors, but the aim is for something real: empathy.
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Innovation + Leadership + Empathy = Improved Health Outcomes

Innovation + Leadership + Empathy = Improved Health Outcomes | Empathy and HealthCare | Scoop.it

Hello Patients, Providers and Everyone Else who wishes to gain some valuable insights into how to define the Future of HEALTHCARE! The Team @AppointmentNotify strongly believes that better health outcomes can be achieved by focusing efforts on the following three dimensions:

  • Innovation,
  • Leadership,
  • Empathy

 

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(Empathic HealthCare) Show Empathy in Medical School Multiple Mini Interviews

(Empathic HealthCare) Show Empathy in Medical School Multiple Mini Interviews | Empathy and HealthCare | Scoop.it

Applicants can show empathy in MMIs by asking questions and listening during role-playing exercises. (JGI/Tom Grill/Getty Images)

Being a physician requires interacting with others on a daily basis, especially when they are experiencing distress. Doing so effectively requires a dose of empathy and the ability to build connections. As a result, it should come as no surprise that medical schools are interested in applicants' ability to connect with others during difficult times.

One way medical school admissions committees determine whether you possess this skill is through patient-based scenarios in the multiple mini interview. In an MMI, schools may present you with a situation that involves interacting with a patient and then ask you how you would navigate it.

Alternatively, the prompt may involve role-playing, in which you are required to interact with an actor playing the role of a standardized patient.

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(Empathic Healthcare) Using virtual reality to teach medical students empathy for elders 

(Empathic Healthcare) Using virtual reality to teach medical students empathy for elders  | Empathy and HealthCare | Scoop.it
Students at the University of New England College of Osteopathic Medicine in Maine - the state with the oldest population in the country - are among the first in the world to use this program as a means to learn empathy for their patients.

"We're trying to get our students to understand the person-to-person approach of caring for people and working with people," said Dr. Marilyn R. Gugliucci, professor and director of geriatrics education and research at the college. "We don't want to just teach in a classroom. They've got to know people to help heal people."

 

By GRETCHEN M. GROSKY
October 28. 2017 

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Medicustech's comment, February 5, 12:30 AM
Here the brief details about how Virtual & Augmented Reality using in healthcare industry.

https://medicustech.blogspot.in/2018/01/mixed-reality-in-healthcare-and-its-new.html
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(Study) (Empathic Healthcare) Living with 'melanoma' … for a day: a phenomenological analysis of medical students' simulated experiences.   "Doctors who experience ill health are more empathic towa...

(Study) (Empathic Healthcare) Living with 'melanoma' … for a day: a phenomenological analysis of medical students' simulated experiences.   "Doctors who experience ill health are more empathic towa... | Empathy and HealthCare | Scoop.it
BACKGROUND:
Despite the rising incidence of melanoma, medical students have progressively fewer opportunities to encounter patients with this important condition. Curricula tend to attach the greatest value to intellectual forms of learning.

 

However, compared with intellectual learning, experiential learning affords students deep insights about a condition. Doctors who experience ill health are more empathic towards patients. However, opportunities to learn about cancer experientially are limited. Temporary transfer tattoos can simulate the ill health associated with melanoma. We reasoned that if doctors who have been sick are more empathic temporarily 'having' melanoma might have a similar effect.

 

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Art class gives medical students new tools for wellness, empathy and fighting burnout

Art class gives medical students new tools for wellness, empathy and fighting burnout | Empathy and HealthCare | Scoop.it
The workshops also include classes in mindfulness training, food and mood, and exercise in medicine — all designed to help medical school students understand the importance of interacting and empathizing with patients, and learning how to take care of themselves as they enter a profession known for high burnout rates.
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(Empathic Healthcare) OXFORD EMPATHY PROGRAMME: Publications and resources 

(Empathic Healthcare) OXFORD EMPATHY PROGRAMME: Publications and resources  | Empathy and HealthCare | Scoop.it
PUBLICATIONS


Measuring practitioner empathy with patient surveys: a systematic review and meta-analysis (protocol)
Howick J, Ulyte A, Steinkopf L, Meissner K. PROSPERO record no. CRD42016037456.

Effects of changing practitioner empathy and patient expectations in healthcare consultations
Howick J, Fanshawe TR, Mebius A, Lewith G, Heneghan CJ, Bishop F, Little P, Mistiaen P, Roberts NW.
Cochrane Database of Systematic Reviews (2015), Issue 11. Art. No.: CD011934. DOI: 10.1002/14651858.CD011934

The effect of patient-practioner communication on pain: a systematic review. Mistiaen P, van Osch M, van Vliet L, Howick J, Bishop F, Di Blasi Z, Bensing J, van Dulmen S.
European Journal of Pain (2015). DOI: 10.1002/ejp.797.

 

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(Empathic Healthcare) OXFORD EMPATHY PROGRAMME: What is empathy? — University of Oxford 

(Empathic Healthcare) OXFORD EMPATHY PROGRAMME:  What is empathy? — University of Oxford  | Empathy and HealthCare | Scoop.it

Empathy is a term which has proven difficult for academics to define to their satisfaction. Yet doctors, patients, and lay people do not seem to have any trouble understanding what they mean by empathy. The extent to which empathy is a communication skill, an inner experience of the counselor, or the client's perception is also controversial.

What remains uncontroversial in the literature we are aware of is that patient experience and patient outcomes seem to improve when they interact with 'empathetic' practitioners (either practitioners who are rated by patients as being empathetic or practitioners who have been trained to enhance their empathy).

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