Empathy Magazine
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Empathy Magazine
The Empathy Movement Magazine: The latest news about empathy from around the world - CultureOfEmpathy.com
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Loris.ai | Omidyar Network: Hard conversations. Compassion. Empathy.

Loris.ai | Omidyar Network: Hard conversations. Compassion. Empathy. | Empathy Magazine | Scoop.it

Hard conversations. Compassion. Empathy. These are what make human connection so powerful, and can make employees truly great.

 

And yet employees aren’t trained well in these skills; badly-handled conversations lead to lost customer revenue, employee turnover, and reputational damage.

 

Loris.ai uses a company’s own data to spread more kindness by analysing past conversations and creating custom SaaS trainings. In funding Loris.ai, we hope to bring more empathy to online discourse.

 

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Dr. David Lӓstch - Roots of Empathy Research  

At our 2018 Research Symposium, Dr. David Lӓtsch discussed the results of his research on the impact of the Roots of Empathy program in Switzerland. Dr. Lӓtsch is a Professor of Developmental Psychology at Bern University of Applied Science in Switzerland.
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Empathy empowers nurses to care for patients, each other

Nurses experience a wide range of emotions when caring for patients.

One of the most important tools needed to manage those emotions is empathy, according to Kati Kleber, BSN, RN, CCRN, an accomplished nurse, author, speaker and podcaster.

In the one-hour continuing education webinar, “Empathy 101 for Nurses: How to Care for Yourself While Emotionally Supporting Others,”

 

Kleber explains the difference between empathy and sympathy, along with the power of having compassion for patients. The course is among our most popular learning activities with healthcare professionals.

 

Kleber, who has worked as a neuro ICU and critical care nurse, shares her personal successes and failures with discovering empathy. She also shares important research on the topic.

In this Q&A, she explains how empathy and developing self-compassion have impacted her career.

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WATCH: How men can empathize with women, according to Gloria Steinem

WATCH: How men can empathize with women, according to Gloria Steinem | Empathy Magazine | Scoop.it
Gloria Steinman discussed how men can empathize with women's feelings about body invasion at a public dialogue hosted at Rutgers University on Friday, Sept. 21.  
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RACGP - GPs more empathetic than they think, new research shows

RACGP - GPs more empathetic than they think, new research shows | Empathy Magazine | Scoop.it
Published in the British Journal of General Practice (BJGP), the study, which took place from December 2016 to February 2017, investigated the correlation between GP perception of delivered empathy and patient-perceived empathy.
 
Researchers found that GPs rate their delivered empathy during consultations consistently and significantly lower than their patients. And GPs’ impressions of the empathy delivered during the consultation do not predict the actual amount of empathy perceived by their patients.
 
The study, Differences between GP perception of delivered empathy and patient-perceived empathy: A cross-sectional study in primary care, obtained questionnaires from 147 consultations by 34 different GPs across 16 primary care practices, analysing all but four of the consultations.
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Applying empathy amid organisational tension 

Applying empathy amid organisational tension  | Empathy Magazine | Scoop.it

Empathy has become overused buzzword in the business world, where it is not always properly understood anymore. It has definitely lost its true meaning in the business landscape.

In my experience, it has its meaning because we haven’t fully understood what it truly means or the power it has to bring businesses to the next level. Take a look at Michael Ventura’s work with his award-winning agency Sub Rosa in applying empathy to elevate clients’ business success, or Satya Nadella’s work in using empathy to bring Microsoft to the next level.

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Learn Empathy in Just 5 Steps

Learn Empathy in Just 5 Steps | Empathy Magazine | Scoop.it
Your relationship with others determines much of your happiness and success in life. How you get along with coworkers, bosses, family, friends, and romantic partners often depends on your social skills, and at the root of good social skills is one thing: empathy.

 

Empathy means the ability to understand and share the feelings and experiences of another. In other words, empathy is imagining yourself in someone else’s skin: feeling what they feel and seeing yourself and the world from their point of view. As the character Atticus Finch says in Harper Lee’s novel To Kill a Mockingbird, “You never really understand a person until you consider things from his point of view…until you climb into his skin and walk around in it.”

 

 

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Rae Greiner, “1909: The Introduction of the Word ‘Empathy’ into English” 

Rae Greiner, “1909: The Introduction of the Word ‘Empathy’ into English”  | Empathy Magazine | Scoop.it
Empathy is a hot topic these days, on the lips of cognitive scientists, philosophers, literary critics, and U.S. Presidents alike. But what is it? Consider the opening paragraph of the opening essay of a 2011 collection entitled The Social Neuroscience of Empathy. In “These Things Called Empathy: Eight Related but Distinct Phenomena,” C. Daniel Batson writes:

Students of empathy can seem a cantankerous lot. Although they typically agree that empathy is important, they often disagree about why it is important, about what effects it has, about where it comes from, and even about what it is. The term empathy is currently applied to more than a half-dozen phenomena. These phenomena are related to one another, but they are not elements, aspects, facets, or components of a single thing that is empathy, as one might say that an attitude has cognitive, affective, and behavioral components. Rather, each is a conceptually distinct, stand-alone psychological state. Further, each of those states has been called by names other than empathy. Opportunities for disagreement abound. (3, original emphasis)

As Batson goes on to suggest, empathy can be difficult to define because it is often invoked “to provide an answer to two quite different questions” (3)
  • . The first is this one: how do we know what others think and feel? And the
  • second: how can we explain the impulse to respond to the feelings of others?

 

The first is principally a question of knowledge. It asks how we are able to infer the contents of other minds, or how and to what extent we project those contents from our own. The second, centered on motivation and behavior, is primarily ethical. It seeks to understand as well as “promote prosocial action” 

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  ‘Empathy is a two-way street’

  ‘Empathy is a two-way street’ | Empathy Magazine | Scoop.it
In the Gazette piece, the HATH speaker spoke of how one of their Kentucky hosts had never met an immigrant, and doing so in the Leverett group “shattered” the Kentuckian’s stereotypes of immigrants gotten “from media sources.” And this is an exercise in empathy. But on the Kentuckian’s side.

I would have more faith in HATH had one of them gone to the shooting range with one of their hosts. That way good Happy Valley liberals — some of whom equate gun ownership with Klan membership, and simply touching a gun as a stain on their liberality — could bridge the “cultural divide” by jumping on the other side of it — rather than only inviting “them” to join you on your side.
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Empathy | Definition of Empathy by Merriam-Webster

Empathy | Definition of Empathy by Merriam-Webster | Empathy Magazine | Scoop.it
Definition of Empathy 


1 : the action of understanding, being aware of, being sensitive to, and vicariously experiencing the feelings, thoughts, and experience of another of either the past or present without having the feelings, thoughts, and experience fully communicated in an objectively explicit manner
also : the capacity for this


2 : the imaginative projection of a subjective state into an object so that the object appears to be infused with it

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BrooklynFans Of Books: “Applied Empathy” By Michael Ventura 

BrooklynFans Of Books: “Applied Empathy” By Michael Ventura  | Empathy Magazine | Scoop.it
This is where applying empathy can help. It is not about being nice or having pity or sympathy either. It is the ability to look at the world through someone else’s eyes and find thoughtful solutions that have integrity.

THE SEVEN EMPATHIC ARCHETYPES – There isn’t just one way to engage with issues and these different approaches and viewpoints will lead to well-rounded strategies and soltutions:

THE SAGE inhabits here and now: The Sage represents wisdom and the ability to be fully in the moment and what is meant to be taken away. Look to the Sage when a situation becomes untethered from the present and disconnected from reality. Relying on this archetype will help you bring people and their ideas back to the here and now.
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Leaders practice empathy - Empathy is the most important instrument in a leader’s toolbox.

Empathy is the most important instrument in a leader’s toolbox.

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This Is Why Empathy Matters As A UX Designer

This Is Why Empathy Matters As A UX Designer | Empathy Magazine | Scoop.it

In my experience, the most effective way to practice empathy as a designer is to observe users interacting with your product or service in their own environment, be that home, work, or out and about. Observing users in the field allows us to glean insights that cannot be captured through other research methods. However, the reality is that observational field work rarely happens because it is time and resource intensive. How else can we build empathy for users?

Firstly, try to utilize a diverse set of research methods to gather insights about your existing or potential customers.

 

This way you can capture a range of insights from participants and gain a well-rounded picture of how they perceive and experience your product. Understanding how your product fits into and impacts the lives of your customers will help you to develop empathy for them, so create a variety of opportunities to learn as much about them as you can.

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Dr. Dan Siegel - Five Types of Empathy  

At our 2017 Research Symposium, Dr. Dan Siegel spoke about five types of empathy that are taught in a Roots of Empathy classroom. Dr. Siegel is a Clinical Professor of Psychiatry at the UCLA School of Medicine. He is also the Founding Co-Director of the Mindful Awareness Research Center at UCLA.
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Empathy, Mindblindness, and Theory of Mind

Empathy, Mindblindness, and Theory of Mind | Empathy Magazine | Scoop.it
In a 2001 research paper, Simon Baron-Cohen describes Theory of Mind as "...being able to infer the full range of mental states (beliefs, desires, intentions, imagination, emotions, etc.) that cause action. In brief, having a theory of mind is to be able to reflect on the contents of one's own and other's minds." 

For many of those with autism or Asperger's, mindblindness, or lack of Theory of Mind creates major barriers to communication and closeness.  These barriers often lead to those nearest to the individual feel, whether real or perceived, a lack of empathy from the individual. 

When I think of Theory of Mind, I think of an amusing, but of course very inaccurate, belief I harbored as a young child.  While playing games like hide and see  

Lynne Soraya

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Vegans and Vegetarians Empathize With Animals More Than Meat-Eaters, Study Says

Vegans and Vegetarians Empathize With Animals More Than Meat-Eaters, Study Says | Empathy Magazine | Scoop.it
The study builds upon previous research, also conducted by Filippi, regarding the“neurological representation of empathy” and how it differs between vegans, vegetarians, and omnivores.
 
Study participant MRI results indicated that “different portions of the empathy-related networks contribute to the modulation of social interactions with other individuals in vegetarians and vegans compared to omnivores.” This suggests that plant-eaters may be more empathetic towards monkeys and pigs. The previous study conducted by Filippi drew similar conclusions, showing a “higher empathy in vegetarians and vegans versus omnivores.”

Explaining the results in a statement, Rocca noted that the study “provided the first scientific evidence of the dietary habits influences on brain circuits, where dietary choice was based on ethical reasons.”

This is not the first study to analyze empathetic reactions in humans.  
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Empathetic listening can improve health care and treatment recommendations 

Empathetic listening can improve health care and treatment recommendations  | Empathy Magazine | Scoop.it
Empathy is an important part of healthcare, especially when treatment plans and decisions are being discussed. A recent study looked at how well pediatric physicians delivered empathetic statements during these care conferences and its influence on family-physician communication.


It is critical for physicians to respond appropriately with empathy to support families during a difficult time. Care conferences are discussions held between physicians and families to discuss medical treatment plans and decisions, and often involve high-stake decision-making, which can be emotionally stressing for the family. Past studies have found that physicians in the adult ICU setting do not commonly show empathy, and are often missing the opportunities to connect with families of the patient. However, this has not been well studied in the paediatric ICU setting.

 

September 24, 2018

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Give Negative Feedback with Empathy

Give Negative Feedback with Empathy | Empathy Magazine | Scoop.it
Last I heard, Seth had been replaced by a new regional manager, tasked with revitalizing a floundering business. It’s no surprise – Seth was not just difficult to work with, but an ineffective leader as well. Looked at through the emotional intelligence lens, what Seth lacked was empathic concern.

Empathic concern is one of three types of empathy. The first type, cognitive empathy, lets us understand others’ perspectives. The second, emotional empathy, allows us to experience others’ emotions in our own body, giving us an immediate sense of what they feel. And the third, empathic concern, moves us to action. We care about other people’s well-being and feel motivated to help them. This is where empathy extends into compassion.
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Having Empathy Doesn’t Mean That You Also Have Compassion!

Having Empathy Doesn’t Mean That You Also Have Compassion! | Empathy Magazine | Scoop.it

Based on both my 72 years of a non-sheltered personal life, and from the last 39 years as a practicing dissident therapist, I’d like to share that some of the most highly empathic people that I’ve ever known personally and professionally have been con artists, grifters, charming unrepentant thieves, psychiatric dogma-bound mental health professionals, nefarious seducers, exploitative and abusive gurus and spiritual teachers, cynically manipulative fearmongering politicians, remorseless masterful liars, and heartless and merciless predators of every kind.

I believe there’s a very common, pop-psychology, new-age misconception that conflates being empathic with being caring and compassionate. 

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How Empathy Can Create Stronger Leaders and Healthier Brands

How Empathy Can Create Stronger Leaders and Healthier Brands | Empathy Magazine | Scoop.it
Empathy is thought of primarily as a personality trait. But what if it's also a key business tool—the ability to understand your consumers, your colleagues and yourself in a deep enough way that it can evolve your business internally and externally? 

Michael Ventura, founder and CEO of the strategy and design practice Sub Rosa, has been digging into the concept of empathy for some time—and recently published a well-received business book on the topic: Applied Empathy: The New Language of Leadership.

Empathy, or the ability to truly see the world through someone else's eyes, can be just as useful in business, he argues, as in your personal life. 
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Jane Fonda explains why even those who disagree should 'love' Trump: “If we can't feel empathy for people, even if though they don't agree with us, we're doomed,”

Jane Fonda explains why even those who disagree should 'love' Trump: “If we can't feel empathy for people, even if though they don't agree with us, we're doomed,” | Empathy Magazine | Scoop.it

She compared this concept to the distinction between “like and love”: “I don't like him but I love him. Now, it's not easy, but we have to all try to open our hearts and become empathetic.”...

 

Fonda said that empathy comes with understanding “bad behavior," saying that even evil behavior comes from trauma.

 

“If we can't feel empathy for people, even if though they don't agree with us, we're doomed,” she added. “We are.”

 

Fonda said “the system that he represents” is the opposite of empathy. “Empathy goes along with democracy, and that's what we have to fight for.”

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Cultivate Empathy for All

Cultivate Empathy for All | Empathy Magazine | Scoop.it
Mission: To cultivate empathy for all in our communities through innovative projects.


Vision: Our vision is to shape the world where we understand our interconnectedness by realizing that we are in the same boat together and the only way to ensure our better future is through empathetic approach in our personal, social and professional life.

 

 

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How Alan Alda went from TV doctor to teaching real doctors about empathy | CBC Radio

How Alan Alda went from TV doctor to teaching real doctors about empathy | CBC Radio | Empathy Magazine | Scoop.it
Emmy Award-winning actor Alan Alda is best known for his 11 seasons on MASH as Dr. Hawkeye Pierce. Now he's teaching health-care professionals, scientists and everyone else how to communicate better by tapping into empathy. 

Alda told White Coat, Black Art host Dr. Brian Goldman why empathy is the secret sauce of doctor-patient relationships. To some extent, Alda said, "empathic behaviour is medicine."

In 2009, he established the Alan Alda Center for Communicating Science at Stony Brook University in New York. The program, focusing on human connection and communication, is now being taught at 17 medical schools and universities worldwide.

As part of his workshops, Alda trained doctors and scientists how to do improv. It's not for laughs, but to teach the building blocks of empathy.
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Why Your Brand Needs Empathy (Part 1) 

Why Your Brand Needs Empathy (Part 1)  | Empathy Magazine | Scoop.it
The definition of empathy is the ability to understand and share the feelings of another. Most people think they are perceived as much more empathetic than they really are. It’s actually very hard to put yourself in someone else’s shoes, especially when dealing with complex and emotional situations.

Implementing empathy at scale in large organizations is difficult – it’s hard to measure and it’s even harder to improve. But new techniques and technologies are paving the way for organizations to embrace, measure and excel at being more empathetic to their customers’ needs. The stakes are high and competition for customers is fierce – if a customer does not believe they are interacting with a company that cares about them and their best interest, they will move on and find a company that does, and they will share their poor experience with their extended circle.

 

As an example, a customer that speaks with a warm, caring service agent that expresses interest in their needs and genuine attention to resolving their challenge, that customer will appreciate the company more, grow their relationship and share the good experience with friends or colleagues.

 

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4 Stories That Tell Us Who Prophet Muhammad Really Was!  

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