Empathy Magazine
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Empathy Magazine
The Empathy Movement Magazine: The latest news about empathy from around the world - CultureOfEmpathy.com
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Communication and Improvisation: The Art of Building an Empathic Workplace

Communication and Improvisation: The Art of Building an Empathic Workplace | Empathy Magazine | Scoop.it

Empathic Workplace and Improv Therapy Group present
A full-day workshop, lecture and demonstration on
The Art of Building an Empathic Workplace.
Orrington Hotel, Evanston, IL

 

Attendees will gain valuable knowledge of the foundational principles that build an empathic workplace.

 

Attendees will hear engaging talks on topics related to empathy. The presentations are rooted in the expert knowledge born from decades of workplace interviews and investigations by Angela Nino, CFI (Certified Forensic Interviewer), President of Empathic Workplace. The materials and curriculum offer both general principles and implementation strategies.

 

The Empathic Workplace approach also embeds the techniques of improvisational training. The activities were developed by Lisa Bany, a veteran instructor at The Second City in Chicago and Founding Director at the Improv Therapy Group. The program we will present engages participants in interactive practice exercises that demonstrate the principles of empathy in a fun and unique manner.

 

  

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Blog | Businessolver | Empathy

Blog | Businessolver | Empathy | Empathy Magazine | Scoop.it
Empathy | Follow the Businessolver Blog to learn how we See Things Differently in benefits technology with engaging thought leadership on the latest industry trends.

 

 

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Keynote preview: Empathy in the Workplace 

How do organizations set the conditions for increasing empathy at work?

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Chapter 3: The Business Case for Empathy: It Starts at the Top

Chapter 3: The Business Case for Empathy: It Starts at the Top | Empathy Magazine | Scoop.it
According to Businessolver’s report, the business case for empathy is already evident to most C-suite leadership. In fact, 87 percent of CEOs believe empathy has a substantial impact on their company’s financial performance. Case in point: 90 percent of employees state they’re more likely to stay with a company that understands and empathizes with their needs—a sentiment that drives down turnover and reduces their employer’s hiring spend. 

The challenge lies in aligning leadership’s perception of what constitutes empathy with their employees’ often divergent points of view. If one were to ask CEOs whether they believe their companies are empathetic, the vast majority—92 percent, in fact—would say yes. Ask the same question of their employees, however, and only 78 percent would answer in kind.2
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Chapter 1:  21st Century Leadership Starts With Empathy

Chapter 1:  21st Century Leadership Starts With Empathy | Empathy Magazine | Scoop.it
Can empathy be the strategic advantage to help your company win the battle for talent?

 

At the heart of the workplace, there is an empathy gap—a disjunction separating leaders and workers, men and women, and the various generations making up the current workforce. A resounding majority of employees (around 92 percent)1 believes empathy remains undervalued in the workplace, and they’re increasingly willing to leave their current employer for one that makes it a priority. In a job market where 64 percent of workers view job-hopping as a beneficial career move,2 leaders must find a way to attract the talent they need while preserving the talent they have. It all begins with empathy.

 

“If you lack empathy, you cannot effectively coach, manage or lead your workforce,” says Signe Spencer, a client research partner at Korn Ferry Institute, a thought leadership center within the executive search firm. “If you’re a leader and you don’t understand your people, it’s like shooting at a target blindfolded. Most of the time you’re going to miss.”

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Embracing The Human: Using Empathy To Connect With An Audience

Embracing The Human: Using Empathy To Connect With An Audience | Empathy Magazine | Scoop.it

Dean Brenner 

 

Now, obviously, empathy is a valuable asset in coaching. I’m there to help, after all. But empathy is important in whatever role you are playing in the room, whether you are the leader or the listener.

We live in a hyper-charged era, in which people listen less and stake out their beliefs more adamantly than ever before. But if we can approach a room with a willingness to share, receive and connect, we can find common ground and achieve our objectives more easily.

 

And don’t forget: Have empathy for yourself too. It’s a lot easier to improve if you don’t beat yourself up every time you make a mistake or don’t perform as well as you’d like. Being kind to yourself becomes easier, too, when you treat others with sympathy and respect — because it becomes easier to believe that your audience isn’t judging you harshly if you don’t judge others.

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How does empathy work? | Neuroscientist prof. Christian Keysers: "We can choose to train empathy" 

Does an individualised society lack empathy? Neuroscientist Christian Keysers is positive about our ability to have empathy: it is something we can choose to train.

In a world with many different individuals, empathy is often seen as the key to understand each other and cooperate. Neuroscientist prof dr Christian Keysers (Netherlands Institute for Neuroscience) studies what makes us social. He found out how our ability to empathise is logged in our brain.

 

Crucial in this process are mirror neurons. Keysers discovered that certain neurons in the brain not only get active when you experience something yourself, but also when you see or hear someone else experiencing something. What does this say about human nature? And what role does empathy play in our society?

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Can a Video Game Boost Empathy in Kids? 

Can a Video Game Boost Empathy in Kids?  | Empathy Magazine | Scoop.it

Research suggests that a video game can change the brain and help adolescents recognize emotions.

 

Richard Davidson, director of the Center, explains that empathy is the first step in a sequence that can lead to prosocial behavior, such as helping others in need.

 

“If we can’t empathize with another’s difficulty or problem, the motivation for helping will not arise,” says Davidson, who led the research team. “Our long-term aspiration for this work is that video games may be harnessed for good and if the gaming industry and consumers took this message to heart, they could potentially create video games that change the brain in ways that support virtuous qualities rather than destructive qualities.” 

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Empathy: The Key To A Diverse And Inclusive Workplace

Empathy: The Key To A Diverse And Inclusive Workplace | Empathy Magazine | Scoop.it
This article examines the important role that empathy plays when trying to foster a workplace that is diverse and inclusive for all.

 

Everyone’s level of empathy is different. To gauge your level of empathy, an empathy test can be enlisted in order to understand where you stand. Empathy is one of the key determinants of emotional intelligence. Those who are more empathetic tend to also be more emotionally intelligent.

 

 It would be beneficial for organizations to include some sort of empathy measure when evaluating job candidates, and particularly those seeking leadership roles in the company. Leaders should be assessed for empathy at the start of their employment. It’s good to have an understanding of an employee’s empathy levels, but it’s important to understand that empathy is also a trait that can be developed.

 

During performance reviews and evaluations, leaders can be coached on increasing their empathy skills. Empathy training should be incorporated into the annual training that employees receive and should be done on a continuous and ongoing basis.

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Jane Fonda Says Americans Must “Have Empathy” for Trump Because He’s “Wounded”

Jane Fonda Says Americans Must “Have Empathy” for Trump Because He’s “Wounded” | Empathy Magazine | Scoop.it
The 80-year-old actress told Women Rule that she doesn’t hate Trump, she just hates “what he stands for, what he does, what he says.” On a human level, Fonda “understands” President Trump.

 

“This is a man who was traumatized as a child by his father, who had a mother that didn’t protect him. And the behavior is the language of the wounded,” she said. “So you have to have empathy for him as a human being, while you hate what he does.”

 

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Cultivating a Culture of Peace and Empathy in Young Children While Empowering Refugee Communities 

Cultivating a Culture of Peace and Empathy in Young Children While Empowering Refugee Communities  | Empathy Magazine | Scoop.it
At a time when the world is experiencing the highest levels of displacement on record, it is of upmost importance to look for solutions that foster empathy, capacity development, and empowerment.

 

According to the most recent numbers gathered by the UN Refugee Agency, 65.6 million people around the world have been forced from their homes. Among them, 22.5 million are living as refugees and over half of these refugees are under the age of 18. Against a background of multiple, simultaneous, protracted, and escalating conflicts, we are facing an immense need to foster an empathic global community that exercises compassionate leadership. This community must begin at the earliest stages of a child’s life.

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When Motionspot met AGNES, the empathy tool from MIT

When Motionspot met AGNES, the empathy tool from MIT | Empathy Magazine | Scoop.it

MIT, the world’s leading academic institution for technology, has developed an empathy tool called AGNES (Age Gain Now Empathy System). AGNES is a suit that has been made to mimic the motor skills, eyesight, flexibility, dexterity and strength that an older person may experience.

 

 Used previously by groups such as designers in Boston, aspiring doctors at Harvard Medical School, her trip to Motionspot was her first overseas.

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Loris.ai

Loris.ai | Empathy Magazine | Scoop.it

Empathy, active listening, collaborative problem solving--these are some of the expertise Crisis Text Line teaches its Crisis Counselors to use every day to save lives since 2013.

Companies and municipalities started reaching out to request access to the training and data, recognizing that their employees, sales teams, customer service reps, etc negotiate hard conversations everyday too and lacked skills and confidence.

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State of Workplace Empathy

Empathy has solidified its position as a core workplace value that impacts culture, innovation, productivity, and profit


Eighty-seven percent of CEOs believe a company’s financial performance is tied to empathy in the workplace, as do 79 percent of HR professionals. Eight in 10 employees, HR professionals, and CEOs agree an empathetic workplace has a positive impact on business performance.

 

In fact, majorities in all demographics of employees responded that empathy motivates workers and increases productivity.

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Out with the bro, in with the pro: Embracing empathy at work 

n-Demand Web Seminar Out with the bro, in with the pro: Embracing empathy at work “Just don’t end up like Uber.” Granted, the public woes of the ride-sharing company provides a simplistic cautionary tale for HR/benefits professionals in how to avoid “bro culture” and create a more diverse and inclusive organization.

 

However, it takes more strategic thinking to build a supportive and productive company culture: According to multiyear Businessolver research, the hidden key to squashing bro culture and building a “pro culture” is empathy.

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Every Actor's First Job - Applying Empathy in the Workplace  

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Chapter 2: Practice Makes Perfect: Real-World Examples of Empathy at Work

Chapter 2: Practice Makes Perfect: Real-World Examples of Empathy at Work | Empathy Magazine | Scoop.it
For some businesses, empathy-driven customer initiatives provide the building blocks for their own internal policies. At Cariloop, a Dallas-based startup that created a support platform for caregivers, empathy was already baked into its business model. The company’s health care coaches routinely spend hours speaking with its members, many of whom care for loved ones while holding down full-time jobs. Jason Osburn, the company’s chief empathy officer, makes a habit of sitting in on these calls—and taking notes.

“I learn so much just by observing them, and I am able to turn around and apply it internally to how I work with my teams and with the company as a whole,” says Osburn, who frames his role in the tech-inspired terms of user experience. In addition to the minutiae of app design, he’s concerned with the workplace experience of Cariloop’s employees.
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6 Surefire Ways to Develop Empathy for Someone You Don't Like, Because Doing It Will Make You Happier 

6 Surefire Ways to Develop Empathy for Someone You Don't Like, Because Doing It Will Make You Happier  | Empathy Magazine | Scoop.it
Research shows that empathy, even for people you don’t like, promises big mental and physical health benefits.

 

It can be challenging to develop empathy -- but if you can swing it, the benefits for your well-being are significant. As the only liberal Democrat in a family of Republicans, I’ve heatedly sparred with my relatives over politics or sat in seething silence at the beliefs they espouse. A political spat with my mom went epic earlier this year when she blocked me from her iPhone.

 

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The Kavanaugh Debacle Requires More Reason, Less Empathy

The Kavanaugh Debacle Requires More Reason, Less Empathy | Empathy Magazine | Scoop.it

One solution to this unstable concoction, we are told, is to find our common humanity and better empathize with the “other side” (i.e., either with Kavanaugh or his accuser, depending on one’s politics). That’s a terrible idea. To be sure, empathy has its uses, but it is incapable of solving the controversy surrounding President Trump’s second Supreme Court nominee.

Most noticeably, excessive empathy clouds judgment. Although empathy is offered as a mechanism to increase awareness of others’ concerns, overindulging in empathy does the opposite–namely by inducing a fixation on one perspective at the exclusion of others.

 

By Thomas Wheatley

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Dr. Dan Siegel - Five Types of Empathy - YouTube

At our 2017 Research Symposium, Dr. Dan Siegel spoke about five types of empathy that are taught in a Roots of Empathy classroom. Dr. Siegel is a Clinical Professor of Psychiatry at the UCLA School of Medicine. He is also the Founding Co-Director of the Mindful Awareness Research Center at UCLA.
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Kearns Goodwin Talks 'Leadership In Turbulent Times': empathy is the most important trait for any leader.

Kearns Goodwin Talks 'Leadership In Turbulent Times': empathy is the most important trait for any leader. | Empathy Magazine | Scoop.it

According to Goodwin, empathy is the most important trait for any leader. It's an attribute, she said, that grows out of hardship, which each of her presidential subjects experienced. For Roosevelt, he endured the loss of his wife and mother who died the same day — a tragedy, Goodwin writes, that transformed him and later helped shape his presidency.
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“I think one thing he might not be resistant to is if a schedule were created for him to really see people in other parts of the country, not just to stoke up his base, and remind him that you get energy from the crowd," she said. "So, what if you went to other places and you were able to see how other people are living and maybe you’ll be able to expand an empathy that he has to have.”

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Jane Fonda urges 'empathy' for Trump, supporters: 'We have to reach out and listen' - Washington Times

Jane Fonda urges 'empathy' for Trump, supporters: 'We have to reach out and listen' - Washington Times | Empathy Magazine | Scoop.it
“I hate what he stands for, what he does, what he says — I don’t hate him,” Ms. Fonda, 80, told Politico for its “Women Rule” podcast. “I feel that I understand a little bit — this is a man who was traumatized as a child by his father, who had a mother that didn’t protect him. And the behavior is the language of the wounded.

“You have to have empathy for him as a human being, while you hate what he does,” she continued. “And I think that that has to also transfer to the people who voted for him. Some of them, you can’t possibly persuade otherwise because they’re white supremacists. You know, or they’re so far off the spectrum, for their own traumatic reasons, probably.
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To Mirror or not to Mirror - The Secret to Physical Empathy

To Mirror or not to Mirror - The Secret to Physical Empathy | Empathy Magazine | Scoop.it
Physical mimicry – or mirroring – simply defined, is when one individual begins to mimic, or mirror the movements and postures of other individuals around them. Most of the time, this will happen naturally due to the underlying limbic resonance, or human-interconnectivity we share with other human beings.

There is actually a really good reason for this type of mirroring to be hardwired into our systems. As Desmond Morris explains in People Watching, people tend to enjoy spending time and associating with people who are ‘like’ themselves. This liking factor, which also turns up in Cialdini’s Influence, isn’t limited to shared opinions. It also manifests as an association with people who look like us, and people who share a similar physical cadence with us. 
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Jane Fonda on Trump: 'You have to have empathy for him'

Jane Fonda on Trump: 'You have to have empathy for him' | Empathy Magazine | Scoop.it

Actress and activist Jane Fonda says that while she hates what President Trump "stands for," it's important not to lose sight of the president and his supporters as human beings.

 

"You have to have empathy for him,” Fonda said on Politico's Women Rule podcast published Wednesday. “And I think that that has to also transfer to the people who voted for him. Some of them, you can’t possibly persuade otherwise because they’re white supremacists."

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How Can You Build Your Capacity for Empathy? 

How Can You Build Your Capacity for Empathy?  | Empathy Magazine | Scoop.it
Empathy is an Emotionally Intelligent (EI) behavior that can fast-track employee engagement and productivity by understanding employees’ feelings and needs in order to drive a better workplace experience. Empathy isn’t one-size-fits-all and showing empathy is not easy for all, but employees agree that they would work harder or even take a pay cut if they had an empathetic boss.

It is your managers’ job to create an empathetic environment where everyone feels valued and listened to at work. If you want to raise levels of emotional intelligence, share my 4 tips with your managers to help them show more empathy for their teams:
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