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Rescooped by Krissie Vater Wilk from Organizational Development & Leadership
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Abusive Subject Line Behavior - Ten E-mail Habits that Send Wrong Message - Forbes

Abusive Subject Line Behavior - Ten E-mail Habits that Send Wrong Message - Forbes | E-mail | Scoop.it
Intention: By typing the word “URGENT,” “ACTION ITEM” or “READ ME” in the subject line, she is hoping to stress the actionable items of her email. Her message is clear.

Via Antoinette Robinson
Krissie Vater Wilk's insight:

There's always another side to the story:  Ways to avoid communication mistakes in e-mails.

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Rescooped by Krissie Vater Wilk from Infotention
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Tips for Mastering E-mail Overload - HBS Working Knowledge

Unmindful use of email is probably the biggest source of infotention pollution. These tips were recommended by Media Lab director Joi Ito -- Howard

 

"What's the best way to train everyone around you to better e-mail habits? You guessed it: You go first. First, you say, "In order for me to make you more productive, I'm going to adopt this new policy to lighten your load…" Demonstrate a policy for a month, and if people like it, ask them to start doing it too.

Use a subject line to summarize, not describe.
People scan their inbox by subject. Make your subject rich enough that your readers can decide whether it's relevant. The best way to do this is to summarize your message in your subject."


Via Howard Rheingold
Krissie Vater Wilk's insight:

E-mail habits start with you.  Try these new habits for a month and ask people if they noticed and if they like it.  Treat people how to e-mail you.

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