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Travelling exhibition makes maths fun - gulfnews.com

Travelling exhibition makes maths fun - gulfnews.com | e-learning | Scoop.it
gulfnews.com
Travelling exhibition makes maths fun
gulfnews.com
Sharjah: While tackling algebra, fractions and geometry is a nightmare for many children, a new travelling maths exhibition is aiming to change children's views about the subject.
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Rescooped by Denis Guillaumin from Kenya School Report - 21st Century Learning and Teaching
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Online Resources and Courses available and most are free to access

Online Resources and Courses available and most are free to access | e-learning | Scoop.it

Kenyaschoolreport.com had added 20 moreeducation online resources and courses and most are free to access. Checkout the full list at: http://kenyaschoolreport.com/resources/online-resources-and-courses


Via Abraham Tumuti
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Rescooped by Denis Guillaumin from 21st Century TESOL Resources
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Open Library | Free access to E-books and more...

Open Library | Free access to E-books and more... | e-learning | Scoop.it

Open Library is an open project: the software is open, the data are open, the documentation is open, and we welcome your contribution. Whether you fix a typo, add a book, or write a widget--it's all welcome. We have a small team of fantastic programmers who have accomplished a lot, but we can't do it alone!

 

Open Library is a project of the non-profit Internet Archive, and has been funded in part by a grant from the California State Library and the Kahle/Austin Foundation.


Via Rob Hatfield, M.Ed.
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Rob Hatfield, M.Ed.'s curator insight, December 21, 2013 8:35 PM

Excellent resources for all learning environments!

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The Future of Content Marketing: 50 Experts Share Their 2014 Predictions - Business 2 Community

The Future of Content Marketing: 50 Experts Share Their 2014 Predictions - Business 2 Community | e-learning | Scoop.it
The Future of Content Marketing: 50 Experts Share Their 2014 Predictions Business 2 Community Thanks to analytics linking reps' content sharing activities to revenue recognition, marketing will ensure their latest and greatest content is put...
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King Solomon Academy visit. Mastery-based learning in action ...

King Solomon Academy visit. Mastery-based learning in action ... | e-learning | Scoop.it
Pupils generally receive 7 hours of maths lessons per week (and 7 hours of English). This tails off to 5 hours per week in upper school for the higher attainers, but remains 7 hours for the lower and mid ability.
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Invest in minds not maths to boost the economy - opinion - 23 December 2013 - New Scientist

Invest in minds not maths to boost the economy - opinion - 23 December 2013 - New Scientist | e-learning | Scoop.it
Instead of trying to educate more scientists or engineers to drive innovation, we should focus on turning out agile thinkers, says Michael Brooks (Invest in minds not #maths to boost the #economy @NewScientist http://t.co/b4mcVu6YqQ...
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Smart offers free access to Facebook, Twitter - ABS CBN News

Smart offers free access to Facebook, Twitter - ABS CBN News | e-learning | Scoop.it
Smart offers free access to Facebook, Twitter
ABS CBN News
MANILA, Philippines - Smart Communications is providing free mobile access to several social networking apps and sites for a limited time.
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Rescooped by Denis Guillaumin from New Customer - Passenger Experience
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The Absolutely Ideal #Customer #Experience is NO Customer Experience!?

The Absolutely Ideal #Customer #Experience is NO Customer Experience!? | e-learning | Scoop.it
Companies all over the world are scrambling to try to improve their “customer experience.” Executives appoint Customer Experience Managers, they share their findings at customer experience...

Via Eric_Determined / Eric Silverstein
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Eric_Determined / Eric Silverstein's curator insight, December 20, 2013 1:22 AM

Don took a bold stand and is absolutely right when he states: "Good customer experiences generate less friction, and the best customer experiences are frictionless."


But as you read the comments at the end of the article, you start to understand the misconception of the true role and focus of a customer centric business.


Joanne Filancia, who just finished her master’s degree in International Business Communications from Copenhagen Business School puts it best:


"It's about offering a seamless experience!


This can only be achieved if the organization consistently meets the customer at eye level, provides experiences that are coherent with the product or brand, in a pleasant environment and with the assistance of polite and knowledgeable personnel who understand the level of engagement the customer requires. Furthermore, organizations that actively work to improve their customer experiences are those that have moved away from the idea that they are doing customers a favor by providing goods and services, to appreciating the fact that it is the customer who is providing them with the resources to stay in business. Enhancing customer experiences is simply a way of demonstrating respect for the customer and appreciation for their patronage, and with today’s demanding and discriminating consumers, businesses cannot afford to ignore the way they provide and manage them."


It's about recognizing the engagement level your customer would expect , and that without your customer's business you would have NO business!


I value the level of engagement this article created, share your thoughts, especially after reading some of the additional comments.

Jean-Marc Bellot's curator insight, December 21, 2013 10:31 PM

Excellent article. Even though there may remain some confusion between the notion of "customer experience" and the one of "buying experience".

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World's first GCSE maths revision app using AR technology is created in Stoke ... - Stoke Sentinel

World's first GCSE maths revision app using AR technology is created in Stoke ... - Stoke Sentinel | e-learning | Scoop.it
Stoke Sentinel
World's first GCSE maths revision app using AR technology is created in Stoke ...
Stoke Sentinel
THOUSANDS of GCSE pupils can see their maths revision burst into life by using a revolutionary new 'app' developed in Stoke-on-Trent.
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Rescooped by Denis Guillaumin from maths ydb
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What makes an outstanding senior leader? #360Review (Part 1 of 6)

What makes an outstanding senior leader? #360Review (Part 1 of 6) | e-learning | Scoop.it

In my final educational composition for 2013, I am offering a reflection on my own school leadership. What makes an outstanding senior leader? Here, I pose a series of questions for the reader and ...


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Rescooped by Denis Guillaumin from Great Maths Teaching Ideas
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Contemporary excellence, traditional values. What we can all learn from King Solomon Academy | Great Maths Teaching Ideas

Contemporary excellence, traditional values. What we can all learn from King Solomon Academy | Great Maths Teaching Ideas | e-learning | Scoop.it

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Asian students' superiority at maths due to Confucian focus on hard work - South China Morning Post

Asian students' superiority at maths due to Confucian focus on hard work - South China Morning Post | e-learning | Scoop.it
Asian students' superiority at maths due to Confucian focus on hard work
South China Morning Post
Asian students' superior performance in maths and science has been at the core of Professor Frederick Leung Koon-shing's research for two decades.
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Place emphasis on English and Maths in schools, says Thwaites ...

Place emphasis on English and Maths in schools, says Thwaites ... | e-learning | Scoop.it
Education Minister Ronald Thwaites said once the basics of secondary-level literacy and numeracy is established, all other subjects can be added.
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Maths Genius | free online maths help portal for African children

Maths Genius | free online maths help portal for African children | e-learning | Scoop.it
Mathsgenius supports mathematical education and excellence as the key driver for social upliftment in Africa.
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What are the 5 #Customer #Experience Trends of 2013

What are the 5 #Customer #Experience Trends of 2013 | e-learning | Scoop.it
Customer experience management has never been more comprehensive or sophisticated. And that's a good thing because customers have never been more demanding, connected or empowered — realities that became exceptionally clear this year.

Via Eric_Determined / Eric Silverstein
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Eric_Determined / Eric Silverstein's curator insight, December 21, 2013 8:32 PM

Noreen engaged key companies and #data, to sum it up well:


Customers are mobile, app-driven, impatient and eager for new experiences, online and off. They incessantly talk, tweet, email and video chat — in other words, share their experiences. So how can companies refine their customer experiences, differentiate themselves and take their CX to the next level? 

Technology is key, of course. Without it, Adobe's Stark said, "it's like showing up at a horse race riding a rat. It doesn't matter if you have a great jockey. He won't win because he's riding a rat." 

But don't get so caught up in the technology that it overshadows the connection you're trying to create with your customers. As we move into 2014 and beyond, the use of big data will grow exponentially. Through a combination of novel embedded systems and mobile technology, businesses have vast arrays of new sources of data about their customers. Add in text mining of comments made on everything from social media to contact center interactions, and you'll begin to understand the potential of this data-driven future. But slow down.

Listening to the data is important … but so is experience and intuition. Trendwatching.com, a global trend research company, stressed that customers have limits to the amount of data they are willing to give up. "The challenge for businesses will be finding a balance between the very real benefits of data collection and utilization (recommendations, cross-selling, personalization, enhanced ad revenue and more), and earning the trust of increasingly hacked off consumers," the company noted.

In the end, CX is not about data or technology. It's about people … demanding, opinionated, powerful people with the ability to make and break brands."


What are your thoughts on the key trends highlighted?

celineonline's curator insight, December 23, 2013 9:09 AM

L'expérience client au centre de toute approche

4twenty2's curator insight, January 2, 2014 7:39 AM

Customer Experience will continue being the buzz for 2014.  Making the bond between customers and retailers will become ever more important.  Loyal customers that are advocates for their chosen brand are what we are all looking for this year!

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Customers Want to Be Recognized and Valued in Multichannel Loyalty Programs | Loyalty360.org

Customers Want to Be Recognized and Valued in Multichannel Loyalty Programs | Loyalty360.org | e-learning | Scoop.it
Multichannel customer loyalty programs are a great way for brands to truly understand customer interactions across channels according to CrowdTwist CEO and founder Irving Fain.

Via Eric_Determined / Eric Silverstein
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Eric_Determined / Eric Silverstein's curator insight, December 9, 2013 7:06 PM

As Crowd Twist CEO correctly points out:


“Ten years ago the channels we use today didn’t exist, citing social, online, content, email, mobile, in-store, and ecommerce.


It makes sense to understand interactions happening across these channels and understanding what a consumer spends. But understanding pre-purchase moments is arguably more important than the purchase itself. It comes down to relationships. Consumers want to be recognized and valued. They realize their interactions have value beyond just when they spend money.” 


The importance to understand your customer journey and offer engagement with your brand at every touch point possible.


What are the key challenges you face today, and when do you anticipate we'll have a perfectly integrated solution?

RetailMoments's curator insight, December 16, 2013 9:21 AM

add insights here