Disrupt Your Industry
9 views | +0 today
Follow
Disrupt Your Industry
How to profit from change, right now.
Your new post is loading...
Your new post is loading...
Scooped by Michael Hinshaw and Bruce Kasanoff
Scoop.it!

How Not to Treat Your Customers | Business | TIME.com

How Not to Treat Your Customers | Business | TIME.com | Disrupt Your Industry | Scoop.it
Let's face it, if you're an unhappy customer, it's a lot easier to take your business elsewhere these days. So one of your top priorities as a small business should be to make sure your customers don't have a reason to shop around.
more...
No comment yet.
Scooped by Michael Hinshaw and Bruce Kasanoff
Scoop.it!

Smart Customers Abandon Stupid Companies

Smart Customers Abandon Stupid Companies | Disrupt Your Industry | Scoop.it
Before anyone accepts the job as chief executive officer of Best Buy, a company valued at about $7.6 billion, they ought to consider a firm worth $74 million: Kodak.
more...
No comment yet.
Scooped by Michael Hinshaw and Bruce Kasanoff
Scoop.it!

Morning Advantage: Disruptive Innovation Made Easy

Morning Advantage: Disruptive Innovation Made Easy | Disrupt Your Industry | Scoop.it
Business bloggers at Harvard Business Review discuss a variety of business topics including managing people, innovation, leadership, and more.
more...
No comment yet.
Scooped by Michael Hinshaw and Bruce Kasanoff
Scoop.it!

7 Ways To Disrupt Your Industry

7 Ways To Disrupt Your Industry | Disrupt Your Industry | Scoop.it
Massive disruption is coming, and the only question is whether your firm is going to cause it or fall victim to it.
more...
No comment yet.
Scooped by Michael Hinshaw and Bruce Kasanoff
Scoop.it!

Instagram vs. Kodak: Smart Customers Sidestep Stupid Companies

Instagram vs. Kodak: Smart Customers Sidestep Stupid Companies | Disrupt Your Industry | Scoop.it
The bigger question is why a larger, established company like Kodak didn't invent Instagram, or an app like it. They have the resources, the talent and the opportunity. What is it that stalled -- possibly fatally -- this once-smart company?
more...
No comment yet.
Scooped by Michael Hinshaw and Bruce Kasanoff
Scoop.it!

VOC | Tune In or Lose Out: Listening to What Customers Want

VOC | Tune In or Lose Out: Listening to What Customers Want | Disrupt Your Industry | Scoop.it
Today’s customers are borderline superheroes because they are, in a sense, all-knowing, ultra-aware, and supersensitive.
more...
No comment yet.