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Charting Bitcoin's Unsteady Rise

Charting Bitcoin's Unsteady Rise | digitalNow | Scoop.it
Though still volatile, Bitcoin is surging in value and being spent more freely; it’s also inspired a legion of competitors.
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digitalNow
Exploring leadership, management, innovation, and technology issues and trends; impacting associations & non-profit organizations in the digital age.
Curated by Don Dea
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How To Get Your Audience To Like You 

How To Get Your Audience To Like You  | digitalNow | Scoop.it
How Can We Get An Audience To “Like” Us?
If you want to have any hope of getting your next audience to like you, then you are going to have to take the time to analyze them. Just exactly who is sitting in your audience? You are going to need to get answers to questions such as why the audience would be willing to listen to you and just exactly what are they expecting to get out of your speech?

You need to start things off by taking the time to analyze your audience. An important person to talk to is the event organizer. You want to ask them find out who will be in your audience. You are going to want to discover what your audience’s interests and priorities are and so you’ll need to do some online homework as you search for what current issues they are talking about.

In order to get your audience to like you, you are going to have to be able to provide them with valuable information. This means that you are going to need to discover what they want to learn from your speech. When you provide them with information, what do they think that they can do with it? When you have collected this information, you can then use it to create a speech that you’ve been able to customize to meet this audience’s unique set of needs.
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How to lead authentically

How to lead authentically | digitalNow | Scoop.it
What are the key qualities of authentic leaders?

Purpose driven – Authentic leaders are driven to discover who they really are, to identify and connect with their "why." They use that sense of purpose to inform decision making and stay balanced and focused, regardless of external realities.
Listeners – An authentic leader is a good listener who seeks and integrates feedback. 
Dialoguers – Authentic leaders promote safe, trustworthy dialogue. They master the art of conversation and share their leadership story or point of view, especially with people new to the organization. 
Connectors – Authentic leaders lean into challenges and go the extra mile to work with, understand and develop the people they are privileged to lead. 
Here are some strategies to help build your authenticity.

Learn to live in your comfort zone. Stay consistently true to your values, even when it seems more comfortable or convenient to adjust your style to outside whims and interests.
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The leader next door

The leader next door | digitalNow | Scoop.it
If I didn’t know better, it probably wouldn’t occur to me that these people were leaders. They look like regular people, doing regular things, just like you and me. I see them in the library and the supermarket, at the mall and at the movies.

What is it that makes Shari, Ben, Marie, Deanne and Cathy leaders? Do they have experience as corporate CEOs, government officials or college professors? Were they part of some special leadership training or apprenticeship program? Nope. Ben is a retired certified public accountant, and Marie stayed home to raise their sons. Shari is a nurse. Cathy is an administrative assistant. Deanne’s health issues prevent her from working more than a few hours a week as a lunch aide in a nearby school.

What makes them special is this: they choose to be leaders. They see a need and choose to do something about it. They don’t waste time worrying about limitations—their own or anyone else’s—and they certainly don’t pay any mind to what rewards they may or may not receive for their efforts. Their choice to lead is grounded in gratitude for the ability to do something that helps someone else.

Take a look around your own neighborhood. I guarantee that you are surrounded by community leaders who are every bit as committed as my local aquaintances. Do you have youth sports in your town? Community leaders started those programs. A food pantry? A community theater program? A newly revitalized public playground?

These things don’t happen by themselves. Someone, at some point, saw a need and decided to do something about it. Granted, once they made the decision, they followed up with persistent effort. That makes them great workers. But it’s the decision, the choice to lead, that turned them into leaders.

Now I have a question for you: Are you a leader? The answer is as easy as saying, “Yes!”
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Keys to Building a Customer Centric Advantage –

Keys to Building a Customer Centric Advantage – | digitalNow | Scoop.it
To help evaluate your positioning, you should ask thought-provoking questions.

Here are a few examples.

*  Is your target market still relevant to your brand?
*  Are there new audiences you should be talking to?
*  Are you reaching customers in the way they want to be reached?
*  Are you consistently delivering on customer expectations?
*  How loyal are your customers? Do you really know?
*  Is customer service and experience the cornerstone of your business or just rhetoric?
*  How can you attract and retain customers for life?
*  What kinds of customers don’t you want to do business with?

No matter what industry or business you’re in, you’re in the people business. And the balance of power has shifted. Customers have the power today.
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Cultivate coachability with these 5 mindsets

Cultivate coachability with these 5 mindsets | digitalNow | Scoop.it
he relational mindset
The quality of coaching is directly proportionate to the quality of relationships. Effective leaders understand this and, as a result, prioritize the human connection. They know they must ‘earn the right’ to support the growth and performance of others. They do this by investing in getting to know others and in understanding their motivations. They model authenticity and encourage the same from others. They build a foundation of trust by maintaining confidentiality and following through on commitments. And they convey respect in all that they do. As relationships deepen and trust grows, people are naturally more receptive to coaching and coaches have a solid, knowledgeable base to support their efforts.

The listening mindset
The most effective coaches are frequently people of few words… because they are considerably more focused on listening than on speaking. Listening certainly contributes to the quality of relationships and provides the coach with important context and content. But, even more important than that, listening creates a space that allows others to reflect, process ideas, talk through their issues and ultimately arrive at their own solutions. Truly appreciating the transformative power of listening is the foundation of this mindset and leaders can bring it to life when they:

Put aside distractions and give their full attention to others.
Ask curious, thought-provoking questions that help people think differently or more deeply.
Suspend judgment, assumptions, and the need to fix other people and/or their problems.
Notice not only what’s said but how it’s said and what’s not said, and the emotions all of this conveys.
Guide people toward their own conclusions and answers.
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The Three Levels of Progress in Jobs Theory 

If you can identify these three levels of progress, you can align them to the six organic growth paths, and five market strategies
Using the lens of the job that must be accomplished is perhaps the best way to bring stability and predictability into the innovation world. We view the job as…

…a lens through which you can observer markets, customers, needs, competitors, and customer segments differently. The unit of analysis is no longer the customer or the product, it’s the core functional job there are trying to get done

What Is Jobs-to-be-Done?

Everything I have ever done in my career (and life) could demonstrate progress (uh, sometimes). For example, when I was rating credit portfolios in commercial banking there was a beginning (prep), middle (doing the review) and end (communicating the results to the poor lending executives). When I was building software there was a beginning (planning), middle (building & testing), and end (releasing to users). Going from current state, to future state is the progress achieved when getting a job done.
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Age Matters – Generational Marketing from Baby Boomers to GenZ 

Age Matters – Generational Marketing from Baby Boomers to GenZ  | digitalNow | Scoop.it
Baby Boomers: New Tactics, New Products
The oldest of the group, Baby Boomers have been under the microscope for some time in terms of their shopping habits. While they may stick to traditional shopping methods, such as shopping in-store or from a physical catalog, retail marketers should incorporate new engagement tactics, especially when it comes to email.

For example, Colloquy found that just 37 percent of baby boomers said they’re likely to look around a store for new products. If this discovery behavior carries over to the online store, marketers need to get creative about how they expose more products to this generation. One way to do this is through strategic email marketing that takes each customer on a journey to show them products they are interested in today while conditioning them for future purchases in different categories.

GenX: Customer Experience Matters
Generation X is an interesting age group since it is sandwiched between two major and very distinct generations, Baby Boomers and Millennials. While they may not be as tech-savvy as Generation Y and Z, GenX represents a huge presence that retail marketers need to consider. And for this generation, customer experience is a huge priority, according to a study from the International Council of Shopping Centers’ (ICSC). In fact, the research found that 86 percent of Generation X-ers would switch to a competitor due to poor service. Essentially, brand loyalty hinges on the customer experience when it comes to this generation.
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Innovation Starts With The Right Mindset 

Innovation Starts With The Right Mindset  | digitalNow | Scoop.it
Rewiring your brain to see the world differently takes internal motivation, tools, triggers, coaching, rewards and practice. Here are 10 ways to get you started:

1. Connect  Expand your internal and external networks

2. Experiment. Try things that don’t cost much and measure what you learned

3. Observe. Innovators watch what everyone else watches, but they see different things

4. Question. Why not? Suppose we did it differently? What if?

5. Associate. As Jobs said, innovation is about connecting dots. Most of us just see dots.Innovators see patterns and opportunities.

6. Practice entrepreneurial habits.

7. Get inside Understand and adapt to how your attachment style determines your work style

8. Learn the basic science first. Organizational entrepreneurial mindsets are a lot like personal ones.

9. Acceptance. Most people do not have an entrepreneurial mindset. The percentage of adults involved in startups in 2012 hit 13%–a record high since Babson began tracking entrepreneurship rates in 1999. Unfortunately, of those that do, most will fail. When you realize you don’t have what it takes, cut your losses early and put yourself and a whole bunch of other people out of their misery and find something else to do.
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Are you getting in your own way? Get more of what you want and less of what you don't

Are you getting in your own way? Get more of what you want and less of what you don't | digitalNow | Scoop.it
1. Are you so entrenched in your perspective that you don’t hear what others are saying? Sometimes, the most difficult thing to do is to set your ideas aside and consider the ideas of others. Taking the time to consider other points of view not only creates an opportunity for you to share your views, but also helps you understand whether or not your ideas are sound.  

2. Do you really listen when others are speaking? There are any number of reasons why people don’t listen. Sometimes, we listen to assess whether others agree with us or not. Sometimes, we are just more interested in our own thoughts or preoccupations than we are with what others have to say. Sometimes, we are too busy thinking about what we should say next or how we might disagree. Whatever the reason, people can sense when you are not present in a conversation. Your lack of attention will likely be interpreted as a lack of respect or interest in what others have to offer. This usually leads to people shutting down or disengaging from the conversation.

3. Do you push too hard to get the thing that you want? Sometimes, when our proposals or ideas appear to fall on deaf ears, rather than stop and explore a disagreement or other perspectives, we push harder to make our viewpoint known. Ironically, the passion and exuberance with which we express our point of view creates more resistance than contribution and collaboration from others. Our push creates pushback from others, which may turn into a competition to determine who is right and who is wrong. Emotions will likely take over, leading to a downward spiral that will not end well.
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For Now, Facebook Remains the Primary Social Network for Higher Ed

But colleges and universities will have to work harder — and smarter — to create those interactions. Here are three observations.

1. Facebook will continue to be the most important social platform for colleges and universities.

Right now, Facebook is an important source for information about colleges for prospective students and is the main online channel for alumni engagement.

That won’t change, at least for now: Facebook will remain the foundation for online social engagement for higher ed.

Facebook is also integral to online fundraising, especially to the widely used “Giving Day” fundraising embraced by institutions around the world. In the 2016 survey of social media in advancement, 46 percent of respondents said that their institution used a Giving Day to raise money. As colleges grow more sophisticated in their approach to online fundraising, Facebook will play an even larger role. For example, Mike Nagel, from EverTrue, an advancement software and data company, observed,
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The advantage of disadvantage

The advantage of disadvantage | digitalNow | Scoop.it
finding advantage in disadvantage is a powerful way of looking at the world. A few years ago, a company came to us that was facing sudden and significant challenges, not because of its own operation but due to changing consumer dynamics that were rapidly overtaking its industry. No matter how strong the company’s competitive position, nor how well it was executed, nothing was going to save it. It was facing existential disadvantage.

Our task was, as Gilder might have described it, to find a way to overthrow the evolving industry equilibrium. We began with extensive research to explore the frustrations still being felt by the industry’s customers, of which there were many. And we recognized in those frustrations an opportunity for an entirely new business model.

Because of its acute pain, our client was willing to risk raising millions of dollars to launch a startup that would redefine its industry’s playing field. Fast forward to today, and our client’s old business model, like all of its competitors, is increasingly antiquated. But the company is in the driver’s seat of disruption rather than being run over by it.

Seeking innovation in frustration is an evergreen method of creating change. And there’s one other benefit: It keeps you from feeling sorry for yourself. When everything’s going your way, something’s bound to break. But when you’re down, whether you’re out or not is up to you. That’s a great way of looking at the world. Advantage: disadvantage.
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Becoming an Effective leadercommunicator: 7 Steps to Success

Becoming an Effective leadercommunicator: 7 Steps to Success | digitalNow | Scoop.it
Steps to Become an Effective leadercommunicator:
1.   Be Personally Effective

Be approachable
Adapt your personal style to connect in the best way with your audience(s)
Deliver messages in a clear, interesting and engaging way
Watch and respond to non-verbal cues to improve comfort level and buy-in
Be responsive
Follow up
Demonstrate expertise
Meet commitments and do things on time
2.   Share Information Regularly and Appropriately

Be committed to sharing information with employees
Treat confidential information appropriately
3.   Create Line of Sight

Explain the company’s vision, mission and goals in ways that are relevant to employees’ jobs
Be a translator
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Could Face-to-Face Fundraising Be Flawed?

Rethinking a Sacred Cow
Know this! I’m 100 percent in favor of asking people for money in personal and specific ways.

I believe that asking for help—monetary or otherwise—draws us closer. It enables us to acknowledge that we need help and in doing so, it empowers the people you are asking for it.

But, I’m no longer convinced that face to face, eyeball to eyeball, is always the best way.

I prefer side by side, shoulder to shoulder or even email to email!

In-Person Solicitation Can Come in a Variety of Styles
Sitting across from someone creates an immediate, direct and often uncomfortable interaction. By its very nature, it can easily set up a sense of confrontation—asker versus giver. The intensity can be uncomfortable for both parties.

Though some people can create a positive and warm communication while looking at someone head on, many people—myself included—feel safer and more comfortable when we are side by side.

Talking and Walking
I’m a big fan of walking and talking. Want to ask someone you know about something important?  Suggest talking a walk to discuss it. So why not ask for gifts that way too?

The Donor Engagement Tool
Or, if taking a walk doesn’t suit the situation, try using the Nick Fellers’ Donor Engagement Tool approach.
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No development budget? Internal career mobility is still within your reach

No development budget? Internal career mobility is still within your reach | digitalNow | Scoop.it
Reframe the discussion on “growth”
Many employees still equate professional “growth” with a promotion. Leaders need to reframe that conversation, not only because a focus on promotion limits employees’ opportunities, but also because growth comes in many forms.

Chad Koetje, a national accounts manager for a technology firm, has held several leadership positions in his 20-year career. Koetje has found that “employees (especially those new to the workforce) are so concerned with advancement. They tend to underestimate the value that lateral mobility provides.”

Koetje coaches young, ambitious team members by pointing to senior leaders in the organization who have held a variety of similar-level positions. This helps employees realize how a well-rounded set of experiences is a legitimate way to advance in one’s career.

“[Younger employees] tend to focus more on the job title than the value of the experience they will gain,” Koetje says, so he views his role as helping them see the longer horizon and benefits they’ll experience by trying out lateral job opportunities.
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The leader next door

The leader next door | digitalNow | Scoop.it
What makes them special is this: they choose to be leaders. They see a need and choose to do something about it. They don’t waste time worrying about limitations—their own or anyone else’s—and they certainly don’t pay any mind to what rewards they may or may not receive for their efforts. Their choice to lead is grounded in gratitude for the ability to do something that helps someone else.

Take a look around your own neighborhood. I guarantee that you are surrounded by community leaders who are every bit as committed as my local aquaintances. Do you have youth sports in your town? Community leaders started those programs. A food pantry? A community theater program? A newly revitalized public playground?

These things don’t happen by themselves. Someone, at some point, saw a need and decided to do something about it. Granted, once they made the decision, they followed up with persistent effort. That makes them great workers. But it’s the decision, the choice to lead, that turned them into leaders.

Now I have a question for you: Are you a leader? The answer is as easy as saying, “Yes!”
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Keys to Building a Customer Centric Advantage –

Keys to Building a Customer Centric Advantage – | digitalNow | Scoop.it
“Good is the enemy of great.” — Jim Collins

The challenge for business leaders is to see this relationship from both sides: You need to understand how prospects discover, view, and interact with your brand and at the same time you have to find the group of consumers who are the most likely to respond to your brand’s competitive edge. Once this group is identified, you must communicate with them and care for them properly.

To help evaluate your positioning, you should ask thought-provoking questions.

Here are a few examples.

*  Is your target market still relevant to your brand?
*  Are there new audiences you should be talking to?
*  Are you reaching customers in the way they want to be reached?
*  Are you consistently delivering on customer expectations?
*  How loyal are your customers? Do you really know?
*  Is customer service and experience the cornerstone of your business or just rhetoric?
*  How can you attract and retain customers for life?
*  What kinds of customers don’t you want to do business with?
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Venture Capital Trends for 2018 –

Venture Capital Trends for 2018 – | digitalNow | Scoop.it
More Available Information
Next, venture capital firms and their stakeholders will continue to strive for more investor education opportunities. With the wide availability of information online now, it’s much easier for investors to educate themselves about each potential opportunity. Large venture capital firms are also making client education more of a priority so their investors can feel more confident and comfortable about their financial situation.

Focus on Cultural Diversity
Diversity is another big trend that should grow throughout 2018 and beyond in venture capital funding. Now, big firms are looking for more diverse opportunities. The venture capital landscape has been traditionally a world populated with white men and individuals with wealthy backgrounds from English-speaking countries. Today, venture capitalists are learning about the wealth of opportunities found in other developing countries and are actively recruiting companies and personnel from more diverse backgrounds.

Large Corporations Getting Involved
Another trend that may grow in the next few years concerns corporate venture capital funding. Some of the largest corporations on the planet also have healthy business funding programs that seek small companies to help mentor and support. In some cases, these funding opportunities turn into business partnerships that mutually benefit each organization. More big-name companies may start doing this to help reach their own financial and long-term goals.

Efforts to Focus on Women
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An Inconvenient Truth: 93% of Customer Experience Initiatives are Failing…

Maybe you think I’m being too hard on CX. “Give it time” I hear some saying. It’s true that a majority of CX initiatives in my study claim they are “making progress” and some will no doubt turn into success stories. But CRM didn’t get more time 10 years in — it was widely declared a failure because it didn’t live up the hype. So executives moved on to… CX. Will the pattern repeat?

Before you dismiss my post as a “sky is falling” rant, consider this…

The CX movement is roughly 20 years old (since early books were published). Actually, you could start the CX clock a decade earlier, with Jan Carlzon’s groundbreaking 1987 book Moments of Truth. Compared to that, I’m a newcomer, researching and promoting CX since 2005. On CustomerThink we have over 10,000 posts from the brightest CX minds.

And that’s not all. The CXPA was launched in 2011 to make CX a real profession, and it has succeeded. Hundreds of consulting and tech firms are offering CX services and solutions. A lot of good work has been done to understand what drives CX success. Executives are not repeating the sins of CRM past — buying software and expecting magical results.

I’m not the only one with concerns. Here’s a sampling of posts sounding the alarm in recent weeks:

Amanda Forshew: 2017 the Year of Undelivered Promise
Ian Golding: The Customer Experience ‘7 Year Itch’! A frank and honest assessment of the CX profession
Colin Shaw: Troublesome Trends & Predictions for 2018
Mohamed Latib: Customer Experience will be a Fad without a Better Business Case
I could go on, but hopefully the point is made — it’s time for CX to put up, or shut up. Otherwise, CX will soon become yesterday’s news as business executives look elsewhere for something that will help their business grow.

What is the Problem? Solution?
I write this post to not just sound the alarm, but to stimulate some useful discussion about why CX is failing, and what to do about it.

To start off, I’ll share what learned from a discussion with Paul Hagen, a former Forrester CX analyst now head of Customer Experience & Innovation Strategy at West Monroe Partners. Like me, he’s worried about CX’s future, wondering “when will the term go away” as executives “focus on the next shiny object.”

Hagen points to combination of strategy and execution as reasons for few CX success stores. On the strategy side, he says some Chief Customer/Experience Officers are coming into their jobs without training on design thinking. CEOs are giving lip service to CX, without really understanding what it means.

According to a new study by West Monroe Partners and the Customer Experience Professionals Association (CXPA) called “Adapt or Fail: The Customer Experience Imperative”:

61% of CX execs say their company’s ability to quickly adapt is a top strategic priority. Despite this, nearly a quarter of the respondents’ orgs have no one dedicated to these efforts – and it’s time CX professionals stepped up to the plate.
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Customer Experience will be a Fad without a Better Business Case 

To convince the C-Suite to sustain investment, CX initiatives must show a cause and effect relationship on revenue growth and profitability. Without quantitative evidence, CX principles risk becoming the latest business strategy fad.

Net Promoter Score
The current business case for CX initiatives relies on a correlation between customer survey ratings and company-level growth or revenue per customer.

Net Promoter Score (NPS), the most hyped CX measure, is logically connected to improved financial results, but honestly, has weak quantitative support. NPS is a loyalty metric derived from customer surveys asking, on a ten-point scale, “How likely is it that you would recommend our organization to a friend or colleague?” The NPS is the percent of total responses rating 9 or 10 (the highest Promoters) minus the percent that score 0 to 6 (Detractors).

NPS has a strong pedigree. It was developed by Fred Reichheld, Bain & Company and Satmetrix Systems. Forrester, the major research firm, identified a positive correlation between NPS and company or division-level revenue growth.

Sounds good, except there has been no publication of analysis isolating NPS from other potential growth drivers:

Having a superior product
Having large and memorable marketing expenditures
What about geographic expansion or blunders by competitors?
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The Essential Connection Between Strategy and Innovation 

The Essential Connection Between Strategy and Innovation  | digitalNow | Scoop.it
We need to close down the issue that Innovation is full of open interpretation by purposeful design

How often have we heard “innovation is important for our future success” but when this is probed deeper there is a huge dissatisfaction on its performance or contribution at all levels within organizations, why is that? Where does the problem lie? I am sure we all have multiple suggestions, some perhaps radical in the extreme but most are confirming this growing frustration with innovation’s performance yet not fully pointing to the underlying cause. This suggests that there are multiple failure points within the management of innovation.

One absolute critical one that needs resolution is achieving alignment and engagement of innovation understanding throughout the organization. It is one of the biggest challenges to resolve, it takes hard coordinating work to sort out of numerous amount of problems that need rectifying.

Frustrations abound up and down the Organization.

Clearly, one critical part of this present frustration is a seemingly lack of alignment between the organization’s strategic goals and its mission and how innovation is expected to contribute, so as to fuel the growth and deliver many of the essential parts of the strategic need. Often it is left far too open or unclear for individual interpretation. It is often when we have uncertainty, opportunism steps in and attempts to fill the space. Innovation needs a much stronger alignment to strategy, they need connecting far better. One suggestion here is the adoption of the choice cascade model, discussed later as part of the suggested solution.
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Three Key Ways to Measure your Innovation Capability

check how many projects become prototypes and how many prototypes become new products.  Of these how many are incremental new products or extensions of existing lines and how many are radical innovations?

Other useful metrics include:

What is the innovation cycle time i.e. how long does it take for an idea to go from conception to implementation?
How many people are engaged in innovation activities?
How much money are we spending on innovation?
What is the projected value of the projects in the innovation funnel?
What is the ROI on the new products and services launched this year?
How does the actual return compare with the original projected return on these projects?
Most companies have innovation targets which can only be measured in hindsight – e.g. what percentage of revenues come from new products.  You need to select some of the metrics above to assess your current state of health.
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All Great Innovators Have One Thing In Common

All Great Innovators Have One Thing In Common | digitalNow | Scoop.it
An Idea That Had Already Been Tried And Failed
For most of his career, Jim Allison had been content to be a research scientist and had earned some renown in his field of immunology. But in the mid-1990s, he had a breakthrough idea that would change his path. His research suggested that there might be a way to unleash the human immune system to fight cancer.

It was more than just a vague concept. He had done studies on mice that had shown incredible results. They were so impressive, in fact, that he felt he simply had to get the research translated into an effective treatment. So he began flying around the country to sell his idea to pharmaceutical companies, but all of them refused.

“It was depressing,” Allison told me. “I knew this discovery could make a difference, but nobody wanted to invest in it.” Unlike Starkweather and Carlson, the problem wasn’t that the ideas was too new and radical, but that it had been tried so many times before and failed. After being burned so many times, no one was willing to take another plunge.

It took three years and tons of heartache, but eventually Allison got a small biotech firm, Medarex, to invest in his idea. Today, Cancer Immunotherapy is considered a miracle cure and many believe that Allison is on the shortest of short lists to win a Nobel Prize. Medarex was acquired in 2009 by Bristol Myers Squibb for $2.4 billion.
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Four Categories You Need to Nail for Healthy Startup Growth — and Top Tips for How to Do It | 

Four Categories You Need to Nail for Healthy Startup Growth — and Top Tips for How to Do It |  | digitalNow | Scoop.it
Watch out for expense recognition timing issues.
P&L owners always need to make sure they’re managing actual revenues and expenses to match their plans. If you get off plan — especially if you under-deliver on revenue or over-deliver on expenses — you’ll miss your cash flow and cash consumption targets. This hurts your organization. Often, you’ll incur expenses (or book revenues) at different times than when those expenses (or revenues) are recognized. You have to keep close track of this fact so that you don’t create a false sense of how the company is performing relative to budget.
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3 ways to foster lifelong reading

3 ways to foster lifelong reading | digitalNow | Scoop.it
Create accountability. I noticed that my rural students were finishing their books very quickly. I questioned if they were really reading, or just flipping pages on their iPads. I developed digital graphic organizers that allowed students to respond to their reading. Assigning tasks for them to complete gave me concrete evidence of their learning and improved their independent responsibility. I also held one-on-one conferences with my readers. These are a great way to check in, get to know them and establish positive relationships.
Teach your students to explore. Empower them by instilling a love of reading through discovery. Help them to find books and other forms of literature that ignite their passion and curiosity. Encourage students to seek out texts that expand their worldview and expose them to perspectives different from their own.
Leverage technology. Try using e-books with your whole class read aloud, or guided reading lesson.  Text-to-speech tools can also enhance your reading community. And consider allowing audiobooks; they are a great way to provide equity for your students. Children who read significantly below grade level, can easily access high level texts with this form of technology.
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The 3 As of leading difficult conversations

The 3 As of leading difficult conversations | digitalNow | Scoop.it
Whether you need to tell Steve he stinks or talk to Tanya about tardiness, some conversations are more difficult than others.  I’ve never known any leader with an ounce of compassion or a pound of self-awareness who actually enjoys initiating difficult conversations.
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