WHY IT MATTERS: Digital Transformation
125.3K views | +5 today
Follow
WHY IT MATTERS: Digital Transformation
Going digital in your business? I select the best posts and highlight the reasons why it matters. Like it? Click "recommend" + register to get the digest in your inbox: http://fmcs.digital/newsletter-signup/
Curated by Farid Mheir
Your new post is loading...
Scooped by Farid Mheir
Scoop.it!

Another great contribution by @JFGagne: A Framework + maturity model for #AI Governance that can be applied in #retail #finance to drive the #strategic planning process and govern its implementation

Another great contribution by @JFGagne: A Framework + maturity model for #AI Governance that can be applied in #retail #finance to drive the #strategic planning process and govern its implementation | WHY IT MATTERS: Digital Transformation | Scoop.it

Modern AI can figure out patterns, classify objects, make decisions and evaluate the results. It can learn and adapt to new situations using feedback loops. It’s awesome software. You don't need to pay someone to make an analysis then pay someone to create a piece of software then pay someone to validate the outcome then realize it’s not doing  what you expected then go back and tweak the software. That whole cycle can take years in large organizations, yet a properly designed process powered by artificial intelligence can do that in a matter of days. It can recode itself, roll the changes out, and verify if it’s actually moving the needle in a direction that you want — all at an accuracy and speed beyond human ability. Quite powerful. Quite threatening.

Farid Mheir's insight:

WHY IT MATTERS: this is quite useful framework to help guide the strategic planning process and measure its progress.

more...
Vezta & Co.'s curator insight, November 5, 6:34 AM

WHY IT MATTERS: this is quite useful framework to help guide the strategic planning process and measure its progress.

Antonio Lopez's curator insight, November 5, 9:45 AM
Lookathis
Lenka Vural's curator insight, November 7, 3:17 AM
Share your insight
Scooped by Farid Mheir
Scoop.it!

16 Critical Roles to Structure Your #Digital Team

16 Critical Roles to Structure Your #Digital Team | WHY IT MATTERS: Digital Transformation | Scoop.it

Many brands going through a digital transformation struggle to structure their teams. This framework can act as a guideline.

Farid Mheir's insight:

WHY IT MATTERS: digital requires skills and expertise that are very specific and often benefit from being organized in a center of excellence. This post presents some of those roles.

more...
Vezta & Co.'s curator insight, September 11, 11:05 AM

WHY IT MATTERS: digital requires skills and expertise that are very specific and often benefit from being organized in a center of excellence. This post presents some of those roles.

www.pcloudy.com's comment, September 12, 2:45 AM
good one
Scooped by Farid Mheir
Scoop.it!

Quebec ministry of economic development has released an industry 4.0 digital transformation framework to guide manufacturing companies #goodJob #MESI @economie_quebec

Quebec ministry of economic development has released an industry 4.0 digital transformation framework to guide manufacturing companies #goodJob #MESI @economie_quebec | WHY IT MATTERS: Digital Transformation | Scoop.it

L’avènement de l’industrie 4.0 modifie les façons de faire des entreprises. Le numérique vient non seulement transformer les systèmes et les processus, mais apporte aussi des changements au sein des différentes fonctions de gestion d’entreprise. Afin de rester concurrentielles, tant les PME que les grandes organisations doivent se tourner vers les nouvelles technologies.

Farid Mheir's insight:

WHY IT MATTERS: manufacturing industry has labelled digital transformation efforts as "industry 4.0" and governments such as Quebec are providing guidance to small and medium businesses on how to do it. Well worth the read.

A direct link to the framework is here (in french): Feuille de route industrie 4.0

more...
No comment yet.
Scooped by Farid Mheir
Scoop.it!

The next-generation operating model for the digital world via @McKinsey

The next-generation operating model for the digital world via @McKinsey | WHY IT MATTERS: Digital Transformation | Scoop.it

Companies need to increase revenues, lower costs, and delight customers. Doing that requires reinventing the operating model. A simple way to visualize this operating model is to think of it as having two parts, each requiring companies to adopt major changes in the way they work:

  • The first part involves a shift from running uncoordinated efforts within siloes to launching an integrated operational-improvement program organized around customer journeys (the set of interactions a customer has with a company when making a purchase or receiving services) as well as the internal journeys (end-to-end processes inside the company). Examples of customer journeys include a homeowner filing an insurance claim, a cable-TV subscriber signing up for a premium channel, or a shopper looking to buy a gift online. Examples of internal-process journeys include Order-to-Cash or Record-to-Report.
  • The second part is a shift from using individual technologies, operations capabilities, and approaches in a piecemeal manner inside siloes to applying them to journeys in combination and in the right sequence to achieve compound impact.
Farid Mheir's insight:

WHY IT MATTERS: digital transformation often requires profound changes to operating models. McKinsey proposes a simple way to derive a target digital operating model by looking at key scenarios that need to be supported with digital. This is especially true when considering new technologies such as 3D printing which not only introduce new capabilities but also have ripple effects into every function in the organization.

more...
No comment yet.
Scooped by Farid Mheir
Scoop.it!

McKinsey proposes to do away with outdated command-and-control structure in favour of unleashing the power of agile teams and explains that it requires executives and managers to change the way the...

McKinsey proposes to do away with outdated command-and-control structure in favour of unleashing the power of agile teams and explains that it requires executives and managers to change the way the... | WHY IT MATTERS: Digital Transformation | Scoop.it

In a nutshell, senior executives must move the company—and themselves—away from outmoded command-and-control behaviors and structures that are ill-suited to today’s rapid digital world. They must redouble efforts to overcome resource inertia and break down silos, because independent teams can’t overcome these bureaucratic challenges on their own. They must direct teams to the best opportunities, arm them with the best people, give them the tools they need to move fast, and oversee their work with a light but consistent touch.

Farid Mheir's insight:

WHY IT MATTERS: the issues raised in this article I see with every corporation I work with. They want agility and flexibility but executives don't let go of out-dated corporate structures and governance. Ultimately, they end up blaming employees and partners when they fail to deliver in a competitive way. Every executive I meet from this point forward will receive a copy of this article!

more...
No comment yet.
Scooped by Farid Mheir
Scoop.it!

A twist on the people+process+technology: digital transformation requires culture+strategy+technology

A twist on the people+process+technology: digital transformation requires culture+strategy+technology | WHY IT MATTERS: Digital Transformation | Scoop.it

Many of the companies I work with are undergoing some form of a “Digital Transformation” to ensure they stay competitive and relevant into the future. These big, transformational changes are very hard and require far more than an investment in new technologies. They require a clear and solid strategy for how technology can be used to transform the business and provide better customer experiences, a culture that embraces change and collaborates heavily, and the technology capabilities to execute the strategy quickly and efficiently. Otherwise, these digital transformation initiatives will end up just like the failed ERP projects of the past we’ve all heard about or been a part of.

Farid Mheir's insight:

WHY IT MATTERS: a reminder that digital transformation is not only about technology...

more...
No comment yet.
Scooped by Farid Mheir
Scoop.it!

When Your Employees Post Passwords Online in public Trello boards and other public SaaS solutions you may have serious data security issues via @brianKrebs #KrebsOnSecurity

When Your Employees Post Passwords Online in public Trello boards and other public SaaS solutions you may have serious data security issues via @brianKrebs #KrebsOnSecurity | WHY IT MATTERS: Digital Transformation | Scoop.it

Last month’s story about organizations exposing passwords and other sensitive data via collaborative online spaces at Trello.com only scratched the surface of the problem. A deeper dive suggests a large number of government agencies, marketing firms, healthcare organizations and IT support companies are publishing credentials via public Trello boards that quickly get indexed by the major search engines.

Farid Mheir's insight:

WHY IT MATTERS: this article is a reminder that the use of public software as a service tools may lead to exposure of critical and private corporate data. In the past, locking everything down behind corporate firewall and network meant this was not possible. At the same time, remote work and collaboration with partners around the globe was very difficult. CIOs would like to return to the good old days but users certainly do not want that. Proper governance must be enforced with these new tools and systems.

more...
No comment yet.
Scooped by Farid Mheir
Scoop.it!

Modern #Marketing Department #outsource a large portion of their work as they make the #digital transformation towards skills that are rare and in high demand

Modern #Marketing Department #outsource a large portion of their work as they make the #digital transformation towards skills that are rare and in high demand | WHY IT MATTERS: Digital Transformation | Scoop.it

The ecosystem of third-party partners is only getting more complex as technology proliferates: creative, media, digital, research, communications, management consulting firms, data partners and marketing/advertising technology vendors.
With so much choice, CMOs worldwide outsource a good number of marketing services, according to Newbase’s January 2018 survey.

Farid Mheir's insight:

WHY IT MATTERS: digital transformation often requires new processes, skills and organisation chart. This chart explains what to keep in-house and what to outsource.

more...
No comment yet.
Scooped by Farid Mheir
Scoop.it!

Artificial Intelligence & Machine Learning: Policy Paper on key considerations regarding AI, including a set of guiding principles and recommendations #AI #Machine Learning #DigitalGovernance

Artificial Intelligence & Machine Learning: Policy Paper on key considerations regarding AI, including a set of guiding principles and recommendations #AI #Machine Learning #DigitalGovernance | WHY IT MATTERS: Digital Transformation | Scoop.it

In this paper, we seek to provide an introduction to AI to policymakers and other stakeholders in the wider Internet ecosystem.

Farid Mheir's insight:

WHY IT MATTERS: AI impact on our society will need to be regulated - the same way we have done for telecommunications, automobiles or nuclear armament. This paper presents some very interesting aspects to consider.

more...
No comment yet.
Scooped by Farid Mheir
Scoop.it!

AI Has a Hallucination Problem That's Proving Tough to Fix

AI Has a Hallucination Problem That's Proving Tough to Fix | WHY IT MATTERS: Digital Transformation | Scoop.it

Machine learning systems, like those used in self-driving cars, can be tricked into seeing objects that don't exist. Defenses proposed by Google, Amazon, and others are vulnerable too.

Farid Mheir's insight:

WHY IT MATTERS: it is possible to induce AI to hallucinate - see things that are not there in the real world. This article provides insights into what it may mean when cars start to hallucinate and see "stop" signs as if they meant "speed up"...

more...
Blake Huffman's curator insight, March 19, 8:17 AM

This article is talking about how AI is starting to become a problem. Companies are rushing to infuse anything and everything with artificial intelligence. Companies do not understand that when they keep adding changes to the images, text, or audio can confuse the system. This could be a big problem for products that are dependent on machine learning, such as self driving cars. researchers are trying to develop defenses against such attacks but it is proving to be a challenge.

 

I think AI is becoming a problem in the world. AI is really cool and it makes normal everyday things easier. There is a problem with AI though and that is that people could use it to spy on people. AI is something I do not think that we need.

Scooped by Farid Mheir
Scoop.it!

Is your #Board of Directors ready for Innovation and #digitalTransformation? @HBR article says it is all about attitude towards #risk and asking the right questions

Is your #Board of Directors ready for Innovation and #digitalTransformation? @HBR article says it is all about attitude towards #risk and asking the right questions | WHY IT MATTERS: Digital Transformation | Scoop.it

Directors need to rethink their roles and their attitude to risk.

Farid Mheir's insight:

WHY IT MATTERS: look at this list of questions for your board of directors and ask them if they have an answer for each one in the context of digital transformation, artificial intelligence, blockchain, robotics, 3D printing, etc. Most likely, they won't. Then call me ;-)

more...
Scooped by Farid Mheir
Scoop.it!

#Quebec province launches #digital #strategy mostly focussed on infrastructure #StratNumQc

La Stratégie numérique du Québec est un projet de société qui vise la cohérence de l’ensemble des actions gouvernementales afin d’accélérer l’essor, dans tous les milieux, d’une véritable culture numérique.

Cette stratégie a été élaborée en collaboration avec les citoyens, les experts, les entreprises et les organismes, selon leurs préoccupations, leurs besoins, leurs réflexions et leurs idées. Le ministère de l’Économie, de la Science et de l’Innovation a également travaillé de près avec plusieurs autres ministères pour définir les objectifs et les cibles de la Stratégie.

Farid Mheir's insight:

WHY IT MATTERS: finally we get to see what the digital strategy for the province of Quebec. Can't wait to sift through the 89 page document to find out if it goes beyond infrastructure deployment to ensure everyone can connect to the digital superhighway (as I find this may be required but may be 20 years too late...).

more...
No comment yet.
Scooped by Farid Mheir
Scoop.it!

Canadian #law firm @GowlingWLG_CA 1st to launch dedicated crypto legal team #blockchain #smartContracts #ethereum

Canadian #law firm @GowlingWLG_CA 1st to launch dedicated crypto legal team #blockchain #smartContracts #ethereum | WHY IT MATTERS: Digital Transformation | Scoop.it

Over the past several years, Gowling WLG has been at the forefront of the blockchain space. In that time, we’ve leveraged our sophisticated understanding of both the technology and the surrounding legal context to help numerous clients navigate this complex area. We look forward to building on that reputation by continuing to advise businesses, institutions and other organizations on their blockchain strategies.

Farid Mheir's insight:

WHY IT MATTERS: digital technologies impact every business, not just retailers and manufacturers. Professional services - law and accounting in particular - will be hit most in coming months. This is just one example. Bravo for taking the lead!

more...
No comment yet.
Scooped by Farid Mheir
Scoop.it!

Estée Lauder’s new shareholder report actually includes shoppable pictures via @competia

Estée Lauder’s new shareholder report actually includes shoppable pictures via @competia | WHY IT MATTERS: Digital Transformation | Scoop.it

The annual reports released by public corporations to their shareholders are known for being among the driest and dullest documents known to humanity. They’re usually full of tiny print, never-ending financial statements, and inscrutable charts. But Estée Lauder just released its 2017 report and it is a thing of beauty.

Farid Mheir's insight:

WHY THIS MATTERS

Digital is a state of mind and should infuse everything an organization does, including its annual report. This is a great example of that.

more...
oncesellsy's comment, October 7, 2017 4:40 AM
great
Scooped by Farid Mheir
Scoop.it!

Inside the digital boardroom: are digital skills and competences must-have or nice-to-have?

Inside the digital boardroom: are digital skills and competences must-have or nice-to-have? | WHY IT MATTERS: Digital Transformation | Scoop.it

The dawning of the digital era is the latest in a long series of innovation-led disruptions, and, as with past disruptions, it is the board’s responsibility to decide which skills and competencies to add in response, and how best to do so.

Farid Mheir's insight:

Heidrick & Struggles provides some insight on how to best determine if digital skills are required in the boardroom. In particular they raise the important of digital advisory boards.

 

WHY THIS IS IMPORTANT

Digital and technology transformation should be part of every board member checklist as the digital transformation requires support at the highest level.

more...
No comment yet.
Scooped by Farid Mheir
Scoop.it!

Are board members ready to ask the do-or-die technology questions and understand the answers? via @McKinsey

Are board members ready to ask the do-or-die technology questions and understand the answers? via @McKinsey | WHY IT MATTERS: Digital Transformation | Scoop.it
Board members should raise nine critical questions when discussing technology strategy with IT and business managers. A McKinsey & Company article.
Farid Mheir's insight:

This post should be required reading for executives and board members. And the first question should be: 

"Are we considering technology as a strategic business lever and are our board members ready to ask the right questions and understand the answers?"


more...
André Bélanger's curator insight, February 6, 2014 2:32 PM

D'abord, tenir pour acquis que toutes les entreprises doit maîtriser la technologie pour croître dans l'environnement concurrentiel actuel.

Les deux premières questions sont particulièrement inspirantes:

1. Comment les TI affectent votre environnement concurrentiel

2. Comment dépasser les attentes des clientèles dans l'univers numérique où la norme est établie par les géants tels Google et Amazon

Scooped by Farid Mheir
Scoop.it!

Human Centered Architecture- a simple solution to a hard problem via @jpascenci @CityInnovation @UCEnterprise

Human Centered Architecture- a simple solution to a hard problem via @jpascenci @CityInnovation @UCEnterprise | WHY IT MATTERS: Digital Transformation | Scoop.it
Christine Outram, a human-centered smart city and big data strategist, wrote a very keen blog post about What Starbucks Gets that Architects Don’t. …
Farid Mheir's insight:

I find this post and the one it refers to by Christine Outram to capture full well some of the issues we have with technology and the people that architect and design the solutions, applications and software.


I am personally guilty of some if not most of the rants in this paper but I try, I try real hard, to change. And listen to people and speak in their language...

more...
No comment yet.
Scooped by Farid Mheir
Scoop.it!

The Digital Experience Delivery Playbook by @Forrester brings together research to guide app developers

The Digital Experience Delivery Playbook by @Forrester brings together research to guide app developers | WHY IT MATTERS: Digital Transformation | Scoop.it
DRIVE BUSINESS TRANSFORMATION WITH DIGITAL CUSTOMER EXPERIENCES

Digital customer experience has become a key business differentiator, and application development and delivery (AD&D) leaders of front-office, web, mobile, and digital development must step up to support their firm's initiatives. A broad focus on digital customer experiences carries great risks for your firm: too much experimentation for not enough return; too much duplication and waste; and too little use of data to drive and measure business results.

Farid Mheir's insight:

Aimed at application development professionals, this playbook brings together various research papers. What is worth noting is the organization the playbook provides to help guide developers from vision to implementation.

more...
No comment yet.
Scooped by Farid Mheir
Scoop.it!

@Gartner interview describes what "digital" is and what it means, compared to IT

IT strategy is a business question with a technical answer. Digital business strategy is a digital question, with a business answer, which may include non-digital solutions, such as getting into different businesses, or changing strategic posture. A classic example is logistics companies such DHL, UPS, FedEx getting into financial services for their clients, based on digital (informational) capabilities.

Farid Mheir's insight:

Read this short interview to get good answers as to what digital is for an organization and the difference between digital and IT.

more...
Emma Sands's curator insight, September 30, 2013 3:03 AM

Key insights to help companies reach that "digital epiphany" and bring the realization that, as the article says, digital "is not just digital marketing."  And an extremely useful insight into the role of the Chief Digital Officer to "encourage/support/orchestrate" digital innovation on a business strategy level.

Scooped by Farid Mheir
Scoop.it!

Public Cloud Vendors Amazon, Microsoft & Google Side by Side comparison via @tomloftus

Public Cloud Vendors Amazon, Microsoft & Google Side by Side comparison via @tomloftus | WHY IT MATTERS: Digital Transformation | Scoop.it
Price battles may lead customers to believe that little separates one public cloud vendor from another. But there are surprising differences in the services Google, Amazon and Microsoft offer customers.
Farid Mheir's insight:

Interesting insight into differences in service level agreements. This is going to become more and more important over the years as organizations move production-grade high availability business-essential components to the cloud.

more...
No comment yet.
Scooped by Farid Mheir
Scoop.it!

Reading "How I failed" and enjoying it very much via @timoreilly

Reading "How I failed" and enjoying it very much via @timoreilly | WHY IT MATTERS: Digital Transformation | Scoop.it
This post originally appeared on LinkedIn. When you start out as an entrepreneur, it's just you and your idea, or you and your co-founder's and your idea. Then you...
Farid Mheir's insight:

Even in a digital world, Tim O'Reilly's sharing his lessons are great reminders that lots of important things are not digital: business acumen, human relationship management, attention to financials, etc. Thank you for reminding me.

more...
No comment yet.
Rescooped by Farid Mheir from E-commerce - Insights and trends
Scoop.it!

How To Build a High-Performing Digital Team- attributes to look for via @HarvardBiz

How To Build a High-Performing Digital Team- attributes to look for via @HarvardBiz | WHY IT MATTERS: Digital Transformation | Scoop.it
Six traits to look for in your future employees.

Via A.Busetti, Vincent Trépanier
Farid Mheir's insight:

The post provides six "high level characteristics" or personality traits that digital workers should have. I find them interesting in that they show the need for digital teams to transform the way things are done, change the status quo and lead by example.


It is a good starting point but hardly a reference or a how-to guide. Makes for an interesting read and an eye opener, that's it.

more...
Emma Sands's curator insight, September 26, 2013 4:32 AM

A common sense approach which can counteract the "let's hire a miracle-worker" syndrome. A Digital Team can only improve your business and operations if you have long term goals (and strategy) as a framework for the shorter term targets.

Scooped by Farid Mheir
Scoop.it!

CIO's role change to support a Lean IT organization via @gartner @markpmcdonald

CIO's role change to support a Lean IT organization via @gartner @markpmcdonald | WHY IT MATTERS: Digital Transformation | Scoop.it

Leading CIOs see the move to a leaner IT structure as a natural response to changing IT economics and new consumer-based technologies. A lean IT organization is created through a process of addition by concentrating on the resources in areas where IT expertise can add value. 

Farid Mheir's insight:

I keep going back to this short blog post from Mark McDonald (now with Accenture) as I find it provides amazing insights in the transformation that IT organizations must drive. CIOs must lead this transformation, which requires changing their internal processes and morphing their team skills from those of server-hugging team to architecture, contract management and data management.


Read the post, Mark says it better than I do. 


Unfortunately I fail to see many organizations going in that direction. Not yet anyways.

more...
No comment yet.
Scooped by Farid Mheir
Scoop.it!

Digital diaspora in the enterprise: Arrival of the CDO and CCO via @dhinchcliffe @ZDNet

Digital diaspora in the enterprise: Arrival of the CDO and CCO via @dhinchcliffe @ZDNet | WHY IT MATTERS: Digital Transformation | Scoop.it
While the C-suite sometimes seems too crowded today, it's also clear that technology is underrepresented in the leadership circle as digital in all its forms deeply infuses the modern organization.


The reality is that organizations will do both of these things: Add more C-level executive oversight to digital while they also attempt to broaden their technology adoption base internally on the ground (making everyone part of the IT department, essentially, just like everyone is part of the social media team.) While this might have been somewhat controversial even a year or two ago, it's now clear that this is the likely route for most companies, even as they have to vigorously compete with many digital startups trying to displace them with a purer and more savvy approach not hindered by their legacy constraints.

Farid Mheir's insight:

If anything, Dion's diagram brings home the point that having a Chief Digital Officer will be confusing as its role overlaps with that of the CIO and the CMO. Much better in my book to evolve those existing roles to take over new responsibilities.


Also read

  • Don't Hide Behind a Chief Digital Officer - just do it via @forrester @martinjohngill @jeanfdeschenes http://sco.lt/8ysx6H
  • 3 reasons why Chief Digital Officer (CDO) is a transitional role via @gartner @PeterSonderg http://sco.lt/5Vpz7Z
more...
No comment yet.
Scooped by Farid Mheir
Scoop.it!

Don't Hide Behind a Chief Digital Officer - just do it via @forrester @martinjohngill @jeanfdeschenes

Don't Hide Behind a Chief Digital Officer - just do it via @forrester @martinjohngill @jeanfdeschenes | WHY IT MATTERS: Digital Transformation | Scoop.it

Broadly, firms fall into one of three states with regards to their response to increasing opportunities fostered by digital.

  1. Already fundamentally digital.
  2. Making inroads towards building a truly digital DNA.
  3. Yet to wake up to the digital future. 
Farid Mheir's insight:

I love how Forrester has split the business world into 3 buckets, and then linked the need for a CDO to those. Very appropriate.

more...
No comment yet.
Curated by Farid Mheir
Digital technology consultant. Register to my free email newsletter: http://fmcs.digital/newsletter-signup/