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SPCH 275 Final Exam

http://www.devrytutorials.com/product/spch-275-final-exam/

Johnnie Clough's insight:

1. You have delivered a number of speeches. Perhaps some of your speeches were delivered to an opposed audience, some to a favorable audience, and some to an audience that was indifferent. Compare and contrast the advantages and disadvantages of speaking to each type of audience.

2. You have delivered speeches that were for the purpose of entertaining, informing, persuading, demonstrating, introducing, or for some special occasion. How important is knowing and understanding the purpose of your speech to speech writing and speech delivery? Did you ever experience difficulty finding a subject or central idea to fit your purpose? How did you overcome this or what have you learned from this experience

3. Based on your experiences in this class, and the information discussed in class and in your text, would say that great speakers are born or made?

4. According to your text, the communicative act involves five elements: a speaker wishes to communicate an idea, the speaker encodes the idea in a message, the message is sent through a channel to an audience, the audience receives and decodes the message, the audience responds to the message. Based on the speeches you have written and delivered throughout this course, describe the importance of being aware of each of these five elements? How do each of these elements interact with one another?

5. It is always recommended that you finish speech writing with an ample amount of time left to rehearse. Based on your experience, how important is rehearsal? On average, how much rehearsal do you think you require?

6. According to Plutarch, “learn how to listen and you will prosper—even from those who talk badly”. In what ways have you developed into a better listener as a result of your experiences in this course? How important is being a good listener to public speaking?

7. In addition to delivering speeches you have had the opportunity to watch, evaluate, and give feedback to other speakers. How important are things like eye contact, gestures, movement, posture, facial expression, vocal delivery (volume, articulation, dialect, pronunciation, pitch, rate, pauses, and timing), and personal appearance?

8. Effective speakers use a combination of delivery methods (Impromptu Speeches, Manuscript Speeches, Memorized Speeches, and Extemporaneous Speeches). Which type of delivery method do you prefer and why?

9. You can use basic supporting materials to help you make your ideas clearer when speaking: examples, statistics, and testimony. Which ones have you used throughout this course? Which do you think you should have used more?

10. Speeches are organized into central and main ideas in several different ways. These basic organizational patterns include: Chronological, Spatial, Causal (Cause & Effect), and Topical. Which organizational patterns have you used? Which one(s) do you find most effective? Is there a relationship between your organization pattern and the topic or purpose of your speech?

11. Each person begins an introductory speech class with different levels of confidence and experience. Describe your confidence and experience level at the outset of this course. How have you improved? In what ways do you still seek to improve? What is the most important thing you have learned from this course?

12. There are different kinds of group discussions including panels, symposiums, and oral reports. Based on your experience, how do group discussions differ from individual speeches? What are the advantages and disadvantages of both? Which do you prefer, group or individual speeches?

13. There are some general ways to gather information for your speech. You can develop it from your own knowledge and experience, access it from written sources primarily through a library, gather it through electronic resources, or acquire it through interviews. Which of these methods have you utilized? Which did you find most useful?

14. Two guidelines to effective public speaking are to say something worthwhile (content) and to say it in a confident way (delivery). Based on your experiences writing and delivering speeches in this course, would you say this is accurate or not?

15. Free Speech is a right protected by the 1st Amendment. However, as we have discussed, it is always important that you speak ethically. Now that you have engaged in public speaking, what is your opinion of the importance Free Speech and speaking ethically?

16. What would you say are the major differences between writing and delivering informative speeches and persuasive speeches? Which do you prefer to deliver and why?

17. We have spoken a great deal about the importance of knowing your audience and conducting audience analysis to prepare for every speech occasion. You even conducted research on our class demographics in an effort to assist you in developing audience-centered speech. Discuss the importance of audience analysis and knowing your audience. Have you delivered any speeches that you feel were not audience-centered? What have you learned from this experience in terms of writing audience centered speeches in the future?

18. Interference can occur during the communicative act. These include both internal and external forms. Discuss any examples of communication interference you believe have occurred at any point during your speeches in this course. What did you learn from this breakdown on how to be a more effective speaker?

19. You had the choice of delivering one of several types of special occasion speeches including acceptances, commemorative addresses, or after-dinner speeches. Based on your experience as a speaker and audience member, how are these speeches different in terms of writing and delivery, from the informative and persuasive speeches?

20. Every speech should have an introduction, a body, and a conclusion. Now that you have delivered a number of speeches, how important would you say each of these pieces are to writing and delivering an effective speech

  
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SE 571 Final Exam

http://www.devrytutorials.com/product/se-571-final-exam/

Johnnie Clough's insight:

1. (TCO A) You are responsible for developing a security evaluation process that can be used to assess various operating systems both during and after development. List the five most desirable qualities your evaluation process should have and explain why they are important. (Be sure to address qualities of the evaluation process, not specific metrics for assessment of operating systems.) (Points : 40)

2. (TCO B) The Open Systems Interconnection model is inherently inefficient. On the source host, each layer must take the work of higher layers, add some result, and pass the work to lower layers. On the destination host, each layer must process these results from lower layers and pass the appropriate information to upper layers. Surely this wrapping and unwrapping process is inefficient. Assess the security advantage of this layered approach. (Points : 40)

3. (TCO C) Why is a firewall usually a good place to terminate a Virtual Private Network (VPN) connection from a remote user? Why not terminate the VPN connection at the actual servers being accessed? Under what circumstances would VPN termination at the server be a good idea? (Points : 40)

4. (TCO D) A computer programmer has been arraigned for a computer crime. She is suspected of having accessed system files on a public Web server. The programmer’s attorney argues that his client was only trying to determine if the website was secure and that no harm was done to the Web server or its system files. The programmer’s attorney also argues that it is possible that the log files that show that his client accessed system files were tampered with. The attorney claims that the Web server was made accessible to the public anyway so that there was no violation of the law and that the arraignment against her client should be thrown out. You’re the judge. What is your analysis of these arguments? (Points : 40)

5. (TCO E) After reading about attacks on servers similar to the ones used in one of your company’s departments, the CIO has asked you to come up with a report as to what, if any, steps should be taken with your servers. List and describe the steps you would need to take in order to complete a detailed report. (Points : 40)

6. (TCO F) In the U.S., laws are enforced by police agencies and the courts. What are ethics and who enforces them? (Points : 40)

7. (TCO G) Which of the following statements is true? (Points : 20)

8. (TCO H) Some IT department policies are designed to prevent behaviors by IT staff. While some depend upon the employee voluntarily complying with the policy (for example: do not reveal technical information to outside parties), others are enforced technically (for example, authentication required for system access). What is an example of a policy that technically enforces ethical behavior by IT staff? Provide policy wording for your example. (Points : 40)

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PROJ 592 Final Exam (Set 2)

http://www.devrytutorials.com/product/proj-592-final-exam-set-2/

Johnnie Clough's insight:

1. (TCO B) Estimating Procedures
(a) You are the project manager for a new high-rise office building. You are working on estimating the exterior landscaping for the new development. The landscaping requires the use of a special landscape stone. Based on recent experience the most likely price for the material is $120.00/ton. However, the price for this stone is volatile, and the price fluctuates over time based on market conditions and material availability. The most optimistic price estimate is $60.00/ton, and the most pessimistic estimate is $160.00/ton. (Note there are 3 data points in for this estimate.)
What is the expected price of the material?

(b) In addition to price fluctuations, you are also uncertain of how much of the material will be required for the project. Scope changes and site conditions will affect the amount of material actually needed. The most likely amount required is 36 tons. However, as little as 28 tons or as much as 56 tons might be required.
What is the expected amount of the material needed for the project?

(c) Using the estimates from (a) & (b) what is the expected cost for the material over the life of the project using the COMPLEX method? (Points : 30)

2. (TCO B) Contingency Allowance:

You are a project manager for the development of Motorola’s new 4G, HD, Touch Screen Cell Phone which is supposed to take the cell phone industry by storm. Listed below are the initial cost estimates for the materials and labor for one of the phones:

(a) What contingency cost budget do you recommend for the product?

(b) The target retail price for the new telephone is $165.00 per unit. The markup demanded by retailers is 50%. Based on cost factors, write a brief rationale for acceptance or rejection of the project, including any recommendations you have regarding the cost estimates.

3. (TCO C) Work Breakdown Structure WBS

Speedy Computer, Inc. (SCI) is going to introduce its first laptop computer. Although SCI recognizes that it is a late entry into the market, it believes that there is room for an inexpensive product at the low end of the market. Its design process will start with a conceptual design performed concurrently with the disassembly and analysis of a select group of the competitor’s products. The best components consistent with the conceptual design will then be used as the basis for the working design.A prototype will then be developed with a focus on using components that are readily available in the marketplace. The prototype will be tested for technical performance and ease of use, and a cost estimate will be prepared to determine if the product could be profitably manufactured. If the prototype shows promise, work will begin on a marketing program and operations services, which include the development of user manuals and service programs. Manufacturing will be performed by subcontractors to the greatest extent possible to reduce risk. Final assembly and testing will be performed at SCI’s existing facilities.

Prepare a work breakdown structure (WBS) for this project with activities corresponding to a two level task and sub-task hierarchy. Provide columns showing the WBS code and activities. Number and indent the WBS codes so that the level of each activity is clearly identified.

(Points : 30)

4. (TCO A) Budgeting processes and techniques

A company modifies production automobiles to create custom hybrid vehicles for the high-end auto enthusiast market. They develop and build these custom designs as a single unit or at times in multiples of as many as 20 for larger orders. The orders are generated by the marketing department with help from the owners who participate in the management of the company. Each new order is assigned to a project team, which starts by making an estimate to the customer before a contract is signed. The project teams have a great deal of experience in these projects.

As would be expected, the owners are hands-on and have opinions on the estimates. The marketing folks also provide suggestions on what the customer is willing to pay.

What are some processes and techniques that you would suggest to make the budgeting process work well? Start with general but also provide some specifics as relate to creating detailed project budgets. Be sure to justify why you think your recommendations will work.

1. (TCO C) Schedule Crashing

Using the network below and the additional information provided, find:

(a) The crash cost per day per activity.
(b) Which activities should be crashed to meet a project deadline of 13 days at minimum cost? State the number of days you will crash each activity.
(c) What is the additional cost to crash the project?

2. (TCO E) Responsibility Allocation Matrix

Projects often cross many functional boundaries with team members reporting to different functional managers. This cross functional aspect can create problems with roles and responsibilities. You decide to use a Responsibility Assignment Matrix (RAM) to help with this situation. Your manager is wondering why you are spending your time on this tool when you already have resources assigned to tasks in your schedule.

(a) Why is the RAM such an effective tool for Project Managers?
(b) What are some of the typical responsibilities assigned on a RAM? (Points : 30)

3. (TCO E) Resource Allocation/Leveling

The following data were obtained from a project to design a new software package:

 

The software manufacturer has only the above personnel available for the project. Additional personnel can be hired from an agency at an 80% cost premium if needed.

(a) Identify any resource conflicts in the above project. State the activities involved, the time frame of the conflict(s), the personnel in conflict, and the number of people involved.

(b) Note that operations can be split if required: what is the least cost method of resolving the conflict(s), assuming the project duration must not be extended? What additional cost, if any, will be incurred? (Points : 30)

1. (TCO G) Estimate At Completion forecast (EAC)

A project has been estimated to take eight weeks and cost $65,000. The critical path is A – D. Cost and earned value data are provided below:

(i) Calculate the Estimate At Completion (EAC) considering future performance will be back on schedule and budget.

(ii) Calculate EAC considering that the project will continue to perform as it has to date.

(iii) Using either of these two numbers discuss the status of the project and if the project manager needs to take corrective actions. Justify your comments.

(Points : 30)

2. (TCO D) PMIS and cost accounting

We have discussed extensively over the past eight weeks the benefits, tools, and methodologies to project monitoring and control. Effective project monitoring requires access to projects data, and therefore a Project Cost Accounting System (PCAS) is essential.

(a) What are the primary types of data collected by such a system?
(b) What are some of the benefits of PCAS? (Points : 30)

3. (TCO F) Earned Value

The following data were obtained from a project to design a new software package:

(a) Calculate the Cost and Schedule Variances and Indexes (CV, SV, CPI, SPI) for tasks A, B, C, D, and E.

(b) Write a brief analysis of the status of the project at this time, including task level, project level, and critical path.

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PROJ 586 Final Exam Set 2

http://www.devrytutorials.com/product/proj-586-final-exam-set-2/

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PROJ 586 Final Exam Set 2

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SEC 450 Final Exam

http://www.devrytutorials.com/product/sec-450-final-exam/

Johnnie Clough's insight:

1. (TCO 5) MPLS uses constraint-based routing. Which of the following variables is NOT considered with MPLS?

2. (TCO 5) Which one of the following is NOT an EDI standard that is used, as mentioned in the course textbook?

3. (TCO 5) What does SMTP stand for?

4. (TCO 5) Which of the following is NOT an interior gateway routing protocol?

5. (TCO 6) Which of the following is a compelling reason for convergence

6. (TCO 6) Which of the following is NOT one of the disruptive influences on the telecommunications industry?

1. (TCO 1) Which of the following contains ALL the correct issues involved in network security, as stated by the textbook?

2. (TCO 1) Which of the following includes all of the issues involved in a data network facility selection, according to the textbook?

3. (TCO 1) Which of the following is NOT a WAN application issue that data network applications can be separated into?

4. (TCO 2) Which term correctly matches the following definition, as stated in the course textbook?
After the session is set up, the protocol controls the traffic flow and data integrity across the datalink

5. (TCO 2) Which term correctly matches the following definition, as stated in the course textbook?
Every session requires an address to set up a connection if the protocol is connection oriented or to route packets if it is connectionless. Not all protocols contain addresses. Many of them rely on higher or lower layers for addressing

6. (TCO 2) Which term correctly matches the following definition, as stated in the course textbook?
In data networks that have multiple routes to the destination, the protocol determines the appropriate route based on such conditions as cost, congestion, distance, and type of facility

7. (TCO 3) Which layer of the OSI model is responsible for end-to-end routing

8. (TCO 3) IEEE 802.3 is otherwise known as which of the following

9. (TCO 3) What are the two primary criteria that characterize DSL

10. (TCO 4) Fiber-optic system design is a balance between capacity requirements and costs, which include the cable, terminal equipment, regenerators and amplifiers, and construction and engineering. Identify the three primary criteria for evaluating a system

11. (TCO 4) Which one of the following terms matches the description below?
System gain in fiber optics is the algebraic difference between transmitter output power and receiver sensitivity. For example, a system with a transmitter output of -5 dBm and a receiver sensitivity of -40 dBm has a system gain of 35 dB. From the system gain, designers compute a loss budget, which is the amount of cable loss that can be tolerated within the available system gain

12. (TCO 5) The following description matches which term below?
The X.500 protocol is too cumbersome for many organizations to use, but some method of maintaining directories is required. Every organization has its internal directory, often printed on paper and usually obsolete before it can be distributed. Online directories are the preferred method because they can be updated daily if necessary. An online directory is easy for people to use, but it needs structure to be used in machine communications. Applications must be able to find someone regardless of location to send an e-mail, instant message, or voice call

7. (TCO 1) Explain the term enterprise network

9. (TCO 3) Briefly describe the guidelines of a feasibility study

10. (TCO 4) Please explain why a company would create an RFP. Specifically, feel free to include any other important elements of an RFP in your answer

11. (TCO 5) What is an operations plan/strategy? Why is it important? Briefly discuss the following three factors that you should consider in developing your plan: organizational strategy, cost, and time.

12. (TCO 6) What does convergence mean in the telecommunications industry? Do you agree with the idea of convergence? Why or why not? Will this convergence result in better products, better options, and better prices for the consumers? (State briefly in two or three paragraphs.)

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SCI 228 Final Exam

http://www.devrytutorials.com/product/sci-228-final-exam/

Johnnie Clough's insight:

1. (TCO 10)  Growth acceleration in adolescence is primarily driven by:

2. (TCO 10)  On average, Americans have a life expectancy that reaches into the

3. (TCO 10)  The brain grows the most rapidly during the first ________ years of life

4. (TCO 9)  The absorption of Vitamin ________ increases in older adults.

5. (TCO 9)  Which of the following increases one’s risk of developing an eating disorder?

6. (TCO 9)  Impulsive, low self-esteem, seeks attention, extroverted, and erratic describe personality traits of:

7. (TCO 7)  Who is at risk for a Vitamin E deficiency?

8. (TCO 7)  Which water-soluble vitamin can regenerate Vitamin E after it has been oxidized?

9. (TCO 7)  How do antioxidant vitamins stabilize free radicals?

10. (TCO 8)  Which of the following statements is FALSE regarding the mineral, selenium?

11. (TCO 8)  Where does the body store selenium?

12. (TCO 8)  Which research study demonstrated a link between Vitamin E consumption and a decreased risk of heart disease in smokers?

13. (TCO 8)  Which of the following hormones requires selenium for its synthesis?

14. (TCO 8)  Research studies have consistently demonstrated an association between a reduced risk of cancer and

15. (TCO 7,8)  Fluorosis is associated with:

16. (TCOs 7, 8)  Mary G. is 60 years old and at risk for osteoporosis. Which of the following dietary supplements would be the MOST helpful to minimize bone loss?

17. (TCO 7)  ________ of an adult’s healthy body weight is fluid

1. (TCO 8)  Which of the following do sodium and potassium NOT have in common?

2. (TCO 8)  Water has a high heat capacity. What does this term mean?

3. (TCO 8)  Which of the following is TRUE?

4. (TCO 8)  All of the following are major functions of sodium EXCEPT:

5. (TCO 8)  The majority of our body’s phosphorus is stored in the:

6. (TCO 8)  Which of the following will likely result if the concentration of electrolytes inside a cell is higher than in the extracellular environment?

7. (TCO 5)  The vast majority of fat digestion and absorption occurs in the:

8. (TCO 5)  Which of the following statements is TRUE about trans fatty acids?

9. (TCO 5)  Which of the following ingredients would alert you to the presence of trans-fatty acids in a product?

10. (TCO 6)  Which of the following supplements would you recommend that a vegan add to his or her diet?

11. (TCO 6)  Which of the following is associated with marasmus?

12. (TCO 6)  The type of protein-energy malnutrition characterized by a general lack of protein, energy, and nutrients in the diet is called:

13. (TCO 4)  Which of the following hormones is released when your blood glucose levels fall too low?

14. (TCO 4)  ________ is a highly branched arrangement of glucose molecules found in liver and skeletal muscle cells

15. (TCO 4)  Major fructose sources include

16. (TCO 1)  Which government agency regulates the labeling, sale, distribution, use, and disposal of all pesticides in the United States?

17. (TCO 1)  The food-borne illness caused by Campylobacter jejuni is associated with consuming

18. (TCO 1)  Which of the following is associated with the development of ketosis?

1. (TCOs 5,10) Jack has a strong family history of heart disease. What lifestyle factors are important for Jack to be aware of to decrease his cardiovascular disease risk?

2. (TCO 2) Discuss two limitations of the current My Pyramid food guide. Provide possible modifications to the pyramid that would address each of these drawbacks.

3. (TCO 8) Liz has recently been diagnosed with hypertension. Detail the lifestyle changes that are important for Liz to identify and modify in an effort to improve her situation

4. (TCO 9) Describe the process by which the body converts sunlight to active Vitamin D in the body. Discuss the hormones and organs involved in this process.

5. (TCO 9) Why does the risk for osteoporosis increase with menopause? What are some of the current treatments for osteoporosis?

6. (TCO 10) Describe the optimal diet for an athlete. Synthesize a healthy plan of diet and exercise for that person (describe the person).

7. (TCO 1) Discuss the benefits of and concerns regarding genetically modified foods/organisms. What are some legal implications?

8. (TCO 10) Describe the difficulties that a woman might encounter with breastfeeding and the related strategies used to resolve these issues.

9. (TCO 2) Using the My Pyramid food guide, describe a healthy diet plan for a vegan. Include types and servings of food within the five categories of the pyramid, as well as comment on nutrients that may need additional attention.

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PROJ 598 Final Exam

http://www.devrytutorials.com/product/proj-598-final-exam/

Johnnie Clough's insight:

1. (TCO H) What is the maximum value of a verbal contract? (Points : 5)

2. (TCO F) Which is not part of the award phase of the contract management process? (Points : 5)

3. (TCO D) What are two major types of authority applicable to a contract manager/project manager? Briefly explain each of these authorities. (Points : 16)

4. TCO A) Describe three techniques that build trust and a lasting partnership. Give an example for each technique and how it would impact an organization. (Points : 18)

5. (TCO B) Describe the seller’s pre-award stage of the contract management process. Give an example of the activity that takes place in each step. (Points : 16)

6. ((TCO E) Describe and explain some of the tools and techniques that should be used in source selection. For example, is negotiation the only effective tool for source selection or are there others?
a .Contract negotiation, weighing systems, screening systems, and independent estimates are all manners to select appropriate sources. Regardless of the source required, there should be a process to screen suppliers in a way to empirically select a source. This reduces personal bias and other factors from the process. Page 146 (Points : 16)

Bottom of Form

1. (TCO C) Compare and contrast fixed price agreements with cost reimbursable agreements and with time and material agreements. Offer your opinion on which type of contract would best suit your organizational needs if you had to only select one type of agreement for all your suppliers and sub-contractors. (Points : 16)

2. (TCO F) What is source selection, and why is it important?(Points : 16)

3. TCO G) There are many misconceptions regarding global contract management. Describe three such misconceptions, and describe the reality of actual global contracts. (Points : 16)

4. (TCO H) One of the tools and techniques used in contract closeout or termination is compliance verification, briefly describe this tool. (Points : 16)

5. (TCO A) State and elaborate five actions to improve your use of contract incentives. (Points : 20)

6. (TCO C) Describe qualitative vs. quantitative evaluation criteria. (Points : 20)

Page 3

1. (TCO D) Performance-based contracts (PBC) contain five essential elements. (Points : 20)

2. (TCO E) It has been said that the side that does the most research and planning will often come out best in any negotiation? Do you agree with this statement? Do you disagree with this statement? Defend your position with examples and other information (Points : 20)

3. (TCO F) What is an indefinite delivery indefinite quantity (IDIQ)? (Points : 20)

4. TCO G) Describe and compare and contrast the buyer’s and seller’s post-award phase of the contract management process. Give an example for each step in the process for the buyer and for the seller. (Points : 20)

5. (TCO H) Describe and explain the awakening phase in the evolution of a project management organization. Explain and defend why this phase is the most important of the process. Use examples to support your ideas. (Points : 20)

6. (TCO B) What are the unique differences between cost plus incentive fee contracts and fixed price incentive contracts?(Points : 20)

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PROJ 587 Final Exam Set 2

http://www.devrytutorials.com/product/proj-587-final-exam-set-2/

Johnnie Clough's insight:

1. (TCO B) Some believe that a project management office (PMO) is nothing more than yet another level of management with the associated added cost and bureaucracy. Project Management experts tell us that this is a good thing. Which of these points of view is correct, and how do you (in your own words, though you may cite your readings to support your view as necessary) justify your conclusion? Remember that business thinks primarily in terms of dollars and benefit/cost ratios. (Points : 20)

2. (TCO B) One of the most traumatic decisions a project manager must sometimes make is to cancel a project. In an article titled “How to Fail In Project Management without Really Trying,” Business Horizons Reprint No. BH010, the following (whimsical but true) reasons that projects go out of control were identified:

1. Ignore the project environment, including stakeholders

2. Push a new technology to market too quickly

3. Don’t bother building fallback positions

4. When problems occur, shoot the one most visible

5. Let new ideas starve to death from inertia

6. Don’t bother conducting feasibility studies

7. Never admit a project is a failure

8. Over-manage project managers and their teams

9. Never, never conduct post-failure reviews

10. Never bother to understand project trade-offs

11. Allow political expediency and infighting to dictate crucial project decisions

12. Make sure the project is run by a weak leader

3. (TCO B) Your company has a PMO, and it has now decided to incorporate project portfolio management. Part 1: What is the difference between a PMO and a PPM? Part 2: Who should participate in implementing the PPM? (Points : 20)

4. (TCO E) Part 1: List the five levels of maturity in the Project Management Maturity Model (PMMM). Part 2: Describe each level and discuss whether each level can overlap with another level, and also define its level of risk. (Points : 20)

5. (TCO G) Part 1: What are the basic principles behind the AGILE process? Part 2: What is the PM’s role under the AGILE process? (Points : 20)

6. (TCO C) You have been hired to establish a PMO in your IT department. You will report directly to the CIO. You have been a member of a failed PMO. You understand why PMOs fail and what you will do to enhance the success of your PMO. Make sure to discuss at least four reasons that contribute to a failure and how you will overcome it. Also provide recommendations for assuring the success of a PMO implementation. (Points : 40)

7. (TCO D) Two of your best program managers are in a heated debate on the best way to resolve the situation to recover a project. Neither is willing to budge from his or her stand. What are some of the steps you will take to diffuse the situation? Explain your answers. In your answer, make sure you focus on the modes of conflict and conflict resolution. (Points : 40)

8. (TCO E) You have just been assigned to a program. Your team will be responsible for building a new financial system. You have just gone over the program charter and discovered that your program will have to integrate completely with another company’s customer service, network, marketing, legal, new development, procurement, and your own, IT.

The program must include a WEB-enabled customer interface that will allow for online bill paying, review, and changes. Your company does not currently have a corporate Web page. You know this will be new technology for your developers. Last of all, the implementation schedule for this program is very aggressive; you have 24 months from today to have the product up and running.

Fortunately, management is behind you 100% and willing to allow you to set up your team in any way you like. Let’s start with the organizational structure.

Would you recommend a pure project, matrix, or functional team? Why?

What are some important organizational considerations when forming the project team? What are the key advantages and disadvantages of your choice? (Points : 40)

9. (TCO F) Your company just finished delivering a software product to the client. In writing a summary report and checking a minor discrepancy, you uncover an error made by the testing team. It looks like an honest mistake. You realize that you could have caught it earlier had you checked out the discrepancy when it first appeared. You know enough about the software to understand that it will take approximately $30,000 to make the correction, making the project over budget and, of course, late. As designed now, there is the likelihood everything will perform successfully. If there would be a failure, with a remote possibility of patient injury, an investigation could reveal the obvious design error. How would you approach this problem from an ethical and code of conduct point of view? (Points : 40)

10. (TCO G) Critical Chain implementation requires a culture shift within an organization to make it successful. Part 1: Why is this statement true? Part 2: What about Critical Chain makes it unique from other scheduling techniques? Part 3: How does it address some of the “human nature” aspects of traditional project scheduling? (Points : 40)

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