Dealing with difficult people
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Dealing with difficult people
Hints and tips around dealing with difficult and challenging people
Curated by Kay Srnka
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Learn to Lead More Effectively Through Emotional Intelligence ...

Learn to Lead More Effectively Through Emotional Intelligence ... | Dealing with difficult people | Scoop.it
Leaders can have all the training and skill but in order to become an effective leader they need to posses a high degree of emotional intelligence.
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The Five Drivers of Happiness at Work

The Five Drivers of Happiness at Work | Dealing with difficult people | Scoop.it
The "science of happiness at work" is not soft new age touchy-feely nonsense says the iOpener Institute. Their research shows that it is a key element within successful firms. Take their survey to see how happy you are at work.

Via Lothar Bielke
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Spotting Toxic Emotions Before They Infect You At Work - Forbes

Spotting Toxic Emotions Before They Infect You At Work - Forbes | Dealing with difficult people | Scoop.it
“Emotions are contagious from the leader outward,” says Daniel Goleman, author and leadership expert whose most popular writings are now available in a single volume, called Leadership: The Power of Emotional Intelligence.

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