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Cloud and email: It's all about physical evidence - 'talk to your lawyers first'

Cloud and email: It's all about physical evidence - 'talk to your lawyers first' | datastores | Scoop.it
When I have the opportunity to talk with customers about HP’s cloud vision and how they could approach cloud computing, putting e-mail in the public cloud is often a discussion point. My answer is pretty simple, check with your lawyers.


Mirroring your cloud environment in two datacenters could obviously address this, but adds to the cost. Scenarios such as the one above should be included in the risk management I discussed in a previous blog entry.
To come back to e-mail, scenarios such as the above may put your data into the hands of authorities without your will, but there is also another aspect. Who owns your e-mails when they are stored in the cloud? What happens if your mail is in the cloud and you are subject to a subpoena? Who will decide whether the information is handed over or not? ZDNet published an interesting article, titled Microsoft: “We can hand over Office 365 data without your permission”. They actually recognize that: “In a limited number of circumstances, Microsoft may need to disclose data without your prior consent, including as needed to satisfy legal requirements, or to protect the rights or property of Microsoft or others (including the enforcement of agreements or policies governing the use of the service).” And the article describes how data can travel between regions without the customer being advised, making compliance to regional legislation morecomplicated.
In the many contacts I’ve had with CIOs all over the globe, I have been astonished to see that many of them decide to use public cloud services for e-mail, collaboration and other functions without thinking through these points. My advice remains the same, discuss these scenarios with your lawyers first as there might be serious implications for the company.

And it may end up costing the company way more than the saving gained by using the service in the first place. The industry needs to work with authorities to find a solution that is acceptable to all parties. While the industry absolutely wants to help authorities addressi crime successfully, they want to avoid subjecting innocent customers from the wrong-doings of others.

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Big Data Partnership Announces Partnership with Hortonworks

Big Data Partnership, a leading 'Big Data' specialist solution provider based in the UK, today publicly announced a strategic partnership with Hortonworks, joining their System Integrator (SI) and certified Training Delivery Partner programmes. Hortonworks is a leading commercial vendor promoting the innovation, development and support of Apache Hadoop, based in Sunnyvale, CA.
As the first Hortonworks certified training partner in the UK and Europe, Big Data Partnership is uniquely placed to deliver the Hortonworks Certified Apache Hadoop Developer and Administrator courses through private on-site training for enterprise customers.
"We are extremely excited to add Hortonworks to our partnership ecosystem and, in doing so, become their first authorised Training and SI partner in Europe. We have seen an upsurge in awareness and interest in Big Data leading to a rapid increase in the adoption of Hadoop platforms in the UK and Europe," said Mike Merritt-Holmes, CEO & Co-founder, Big Data Partnership. "The Hortonworks Certified Apache Hadoop Developer and Administrator courses stand out as unique through their development by the industry's foremost Hadoop experts including the original creators of Hadoop at Yahoo! and committee members. Big Data Partnership is delighted to be the first company to bring these outstanding courses to the European market, empowering customers with real-life actionable skills to develop, implement and administer cutting-edge Hadoop solutions."
The partnership will enable customers to build and implement sophisticated enterprise-class 'Big Data' applications with the support of some of the best minds in the industry. The blend of Hortonworks' proven experience in deploying and supporting Hadoop in large-scale production environments and Big Data Partnership's extensive industry and local market expertise, fully backed by the core team of Apache Hadoop creators & committee members, brings a new standard of training, certification and SI expertise to the European market.
Source: PR Newswire (http://s.tt/1eh7S)

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CIO-Asia - BT improves decision making with cloud business intelligence

BT Retail has deployed a new cloud-based, business intelligence system to help get the best out of its customer relationship management data.
BT Retail has integrated the Informatica Cloud business intelligence platform with its Salesforce CRM databases in an attempt to deliver more agile decision making across BT Retail.
The telco said the move would "accelerate executive decisions" by gleaning information and unifying reporting from 5,000 Salesforce users across BT Retail, BT Business and BT Conferences.
The platform would "increase the value of data" by ensuring the relevant Salesforce information is available to the BT Retail leadership team, providing the data "at the moment of value and making sure that it is timely and holistic", BT Retail said.
Chris Hammond, project director at BT Business, said: "The easy-to-use cloud integration service ensures that everyday reporting performed through Salesforce is complete and up-to-date. This supports agile and accurate decision making, enabling BT retail to get ever closer to customers by understanding their lifestyles and their businesses."
The Informatica Cloud system will be further extended to integrate data for reporting from other areas of the business that currently do not use Salesforce, including BT Directories, said Hammond.

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Big Data in the Battlefield -Since 9/11, the amount of data from drones and other surveillance technology has risen 1,600 percent.

Big Data in the Battlefield -Since 9/11, the amount of data from drones and other surveillance technology has risen 1,600 percent. | datastores | Scoop.it

On the battlefield, the time it takes to access intelligence can be a matter of life or death. Harvesting, analyzing, and rapidly converting large data sets into actionable intelligence is currency for the military. To meet these needs, defense companies are looking beyond the Washington beltway to places like Silicon Valley, incorporating a number of the values that have come to personify the technology hub. While the defense industry has always been a driver of innovation, elements like agility, speed, and advanced software capabilities are growing more critical to responding to quickly delivering solutions to the field. This echoes the reality that Techonomy’s David Kirkpatrick articulated in Forbes when he argued that “the era of separating traditional industries and technology industries is over—and those who fail to adapt right now will soon find themselves obsolete.”

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Art and Analysis – A Designer’s View of Data Visualization | Nielsen Wire

Art and Analysis – A Designer’s View of Data Visualization | Nielsen Wire | datastores | Scoop.it
There's a kind of magic that happens when you liberate numbers from the confines of a spreadsheet and find a hidden nugget of insight. The reason for this actually isn't that magical – it has to do with the way the brain processes information.
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Get creative with Big Data detectives advises Criteo - Travolution.co.uk

Get creative with Big Data detectives advises Criteo - Travolution.co.uk | datastores | Scoop.it
  1. Advertisers aren’t capitalising on their own data: Contrary to accepted wisdom, the majority of sales often actually come from existing or active users (up to 70%) rather than new customers. It is therefore imperative that advertisers understand the interactions of this group of individuals.
  2. The role of premium content is changing: Despite an increasingly user centric marketing world online, premium content is still important. Context will play a lesser role with a re-emphasis on the performance and returns derived by advertisers from publishers investments in rich content.
  3. Advertising is the same whether in social media or on publishing sites: Whether presented as a sponsored tweet or on a publisher’s site, the principles are the same, only the executions differ. Understanding the consumer’s intent in each channel is the main requirement.
  4. The importance of fostering creativity: Robin Wight, President Engine said: “If data is the new oil, then creativity is the new drill.” Data need not be the enemy of creativity, but too much can stifle originality. Better analysis of data can improve understanding of consumer intent, which can stimulate more creative executions. Increasingly “data scientists” or “detectives” will be required to provide this insight and data literacy will drive the next level of growth for creative advertising.
  5. Analytics doesn’t just sit in the analytics team: The whole organisation, from the CEO downwards, needs to respond to data in real time. There is a growing talent gap for the right people to work in these roles. It needs to be at the top of the agenda for companies as data is changing the way in which we do business.
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An enterprise 'app store' for Malaysian telecoms

An enterprise 'app store' for Malaysian telecoms | datastores | Scoop.it
Technology solutions giant HP Malaysia has announced a mobility platform to help Malaysian communications service providers (CSPs) deliver business mobile applications to enterprise customers, which would better manage employee use of mobile devices.

An enterprise 'app store' is the heart of the mobility platform, said HP Malaysia country manager, enterprise services, Lim Bee Wah. "The HP Enterprise Mobility platform helps enterprises to provide internal mobile applications (apps) to employees so they can access company data quickly, easily and securely on their personal mobile devices."

"CSPs must invent new business models to win in a 4G world," said Lim. "HP's offering enables CSPs to generate new revenue by helping enterprises tap the productivity potential of smartphones and tablets used by employees."

"Service providers are at a point where they need an enterprise service delivery platform, not just a telco service delivery platform," said Analysis Mason's lead analyst, infrastructure solutions and SDP strategies, Glen Ragoonanan. "It makes sense to work with a partner like HP that has both telco and IT heritage and can bring the two worlds together."

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4 Tips for Creating Link Bait

4 Tips for Creating Link Bait | datastores | Scoop.it

While link bait is frequently seen as more "fun", and it's definitely more creative, than doing things like guest blogging or emailing people asking for links, it has its challenges. I wanted to share a few things I've learned about creating link bait from my experiences. If you have other insights, I'd love to hear them in the comments.

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The Confusing Future of BI and Data Warehousing -- TDWI -The Data Warehousing Institute

Thanks to a combination of social, mobility, cloud, Big Data, and other forces, business intelligence and data warehousing are on the cusp of profound transformations. The question is: which way are these technologies headed?
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96 percent of our lost smartphones were accessed by their finders. - Symantec Smartphone Honey Stick Project

96 percent of our lost smartphones were accessed by their finders. - Symantec Smartphone Honey Stick Project | datastores | Scoop.it
A while back, my wife was mugged and her purse and all its contents were stolen. When she told me, I had three questions: Are you alright? Did you cancel the credit cards and call a locksmith to change our locks?

The short answer is not encouraging: Only half of the people who found one of the phones made any attempt to return it.

Maybe you think that having a 50/50 chance of getting a phone back is a glass half-full situation. Sorry, but I have to drain your glass: Even the people who attempted to return the phones made attempts to view the data on them. In fact, 96 percent of our lost smartphones were accessed by their finders.

This may have started as an attempt to discover the owner of the phone, but our research shows that the finders of these devices had what can graciously be called a curiosity about more than the name of the owner. Case in point:

Six out of 10 finders attempted to view social media information and email.
Eight out of 10 finders tried to access corporate information, including files clearly marked as "HR Salaries," "HR Cases", and other types of corporate information.


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RSA and Zscaler teaming up to make cloud access trusted

Security companies RSA and Zscaler are collaborating to develop a new cloud-based solution to help secure access and identities in the cloud. This was announced during the RSA Conference 2012 in San Francisco on 28 February. The solution will include strong user authentication, identity federation, and dynamic risk assessment based on device identification, user behavioral profiling, and vulnerability detection. The combined service being developed will be engineered to help organizations mitigate the risks of data theft, service abuse, and other threats that stem from insufficient authentication, stolen credentials or compromised user devices and accounts.

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Compuware survey highlights need for cloud service monitoring

Compuware survey highlights need for cloud service monitoring | datastores | Scoop.it
A Compuware survey examined web performance across the e-commerce, travel, finance and media industries and the impact of web performance on consumer behavior.
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That was quick. Facebook shuts down Face.com APIs, kills Klik app, enrages developers

That was quick. Facebook shuts down Face.com APIs, kills Klik app, enrages developers | datastores | Scoop.it
Fresh from its acquisition by Facebook last month, Face.com is closing down its facial recognition APIs over the next 30 days. While such a move isn't that surprising, third-party ...
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DQ Landscape - The Information Difference Company Limited

DQ Landscape - The Information Difference Company Limited | datastores | Scoop.it

The data quality market for the calendar year 2011 was worth around $948 million, of which software sales and maintenance accounted for around $787 million. The overall figure includes the professional services arms of data quality vendors, but excludes the (substantial) revenues of systems integrators and consultancies involved with data quality initiatives. This represents 7% growth over 2010, reflecting a slow recovery in the economy.

The data quality industry is hardly new: Innovative Systems was established as far back as 1968. Ever since human beings started typing data into computer systems, it was evident that they will make mistakes. Certain types of data are more common than others, and some kinds of mistakes are easier to spot: customer name and address data has been the area that the data quality industry built up around, with algorithms developed for spotting common name misspellings. Dictionaries were established by vendors that could recognise that “Bill” and “William” are essentially the same name, as is Guillaume in French, Wilhelm in German or Guillermo in Spanish.

Address validation is similarly tricky, with postal codes sometimes missing from addresses that are typed in, or in some countries (such as Ireland outside Dublin) not existing at all. People move house (14% annually in the US) and pass on, so lists of name and address data, vital in marketing, quickly become degraded. There are now a wide range of tools available that can help with these problems of validating customer names and addresses, both checking batch files and also (via web services) checking in real-time as data is entered.

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What to look for in cloud data migration tools | Networks Asia

What to look for in cloud data migration tools | Networks Asia | datastores | Scoop.it
Enterprise data centers, from small to large, are moving or planning to move significant amounts of their applications and data to the cloud, but data migration is a big concern and implementation on existing infrastructures can be time-consuming, complex, and costly.

Data migration becomes even more complex and costly in heterogeneous environments when migrating between different formats, technologies or vendors. Thankfully new technologies and solutions not only ease the pain of data and application migrations, but actually accelerate the migration process by utilizing a single solution that maximizes product features while minimizing complexity.

Dedicated data migration solutions ease the process significantly by incorporating multi-protocol connectivity and making it possible for data and applications to be moved easily from iSCSI, Fibre Channel, or FCoE environments to other iSCSI, Fibre Channel or FCoE environments.

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Intel chooses MIT as big data research center | ZDNet

Intel chooses MIT as big data research center | ZDNet | datastores | Scoop.it
Intel announced yesterday that it has chosen the Massachusetts Institute of Technology to be its newest Intel Science and Technology Center, with a focus on big data.

The center — hosted by MIT’s Computer Science and Artificial Intelligence Laboratory, or CSAIL — has a mission to “accelerate the pace of scientific and medical discoveries, enterprise and industrial computing and encourage innovation in the design of new data-intensive end-user experiences.” It will draw expertise from MIT as well as the University of California at Santa Barbara, Portland State University, Brown University, University of Washington and Stanford University.

Intel sees potential in big data, but it needs help to exploit it. The company is using its deep pockets to fund researchers with the hope of finding new computational methods that can allow it to better store and manipulate data — which it can then commercialize and sell to companies that need it most, such as those in the finance or media sectors.

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10 hot big data startups to watch this year | Beautiful Data

Everybody knows Cloudera, MapR, Splunk, 10Gen and Hortonworks. But what about Platfora or Hadapt? These 10 startups are my bet on which big data companies will probably be game-changers in 2012:

Platfora

SumoLogic

Hadapt

Continuity

Kontagent

Domo

Metamarkets

DataStax

Odiago

Karmasphere

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Acclivis center aligns with holistic DR, business resilience | Asia Cloud Forum

Acclivis center aligns with holistic DR, business resilience | Asia Cloud Forum | datastores | Scoop.it
DR is likely to see wider adoption with cloud-based solutions that promise faster recovery from downtime and cost savings, making it an option for many organizations, including small and medium enterprises.

Leveraging on the cloud, Singapore-based Acclivis recently launched its 25,000 square-foot SS507:2008-certified center that provides integrated enterprise IT and DR solutions ranging from solution building and management services to business recovery.

"Our long-term business plan is to generate domain-specific vertical clouds that will enable industry players to come together and communicate, interact, collaborate and transact on a common platform," said Joshua Saw, CEO of Acclivis. "Such domain clouds will provide [value-added] services to our customers' business operations. In line with this vision, a DR cloud is already in place, [offering business continuity] services to companies."

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Can Storage Hypervisors Enable BYOD for Data Storage?

Can Storage Hypervisors Enable BYOD for Data Storage? | datastores | Scoop.it

By George Teixeira, CEO & President DataCore Software
I’m sure you have seen the wider use of the term BYOD (Bring Your Own Device) in our industry and while I know it mainly refers to mobile devices, it got me thinking about why this is an inevitable trend – fueled by customers wanting greater buying power and flexibility. Therefore why shouldn’t this same trend impact their storage devices?

In reality, with storage hypervisors it already has. DataCore’s SANsymphony-V software empowers users with hardware interchangeability (another way to say BYOD) and a powerful, enterprise-wide feature set that works with whatever the existing or latest storage devices happen to be. For those skeptics out there, try it out yourself Download a Storage Hypervisor or give it a Test Drive on our hosted virtual environment.

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Crewe OnCommand: Cloud Fundamentals: Service Ca... | NetApp Community

Crewe OnCommand: Cloud Fundamentals: Service Ca... | NetApp Community | datastores | Scoop.it

Service Catalogs: Define Your Services

Once you have an understanding of the services that you deliver to your business, or to your customers, you can start putting together the Service Catalog that makes these available. Service Catalogs are the building blocks of any organization with IT services. The Service Catalog will consist of various different elements, from the fundamental basics of the infrastructure (such as DNS servers, Domain Controllers, Firewalls, etc.) through to end-user applications such as SharePoint or Outlook (Exchange).

Building a full Service Catalog is incredibly powerful, as it will allow you to create Cloud appliances that support these. An Exchange deployment will require a Global Catalog from your domain for example, or a SharePoint server may be built from an indexing server, a database and a web front-end. Building these into Catalogs not only allows you to deploy these services dynamically and efficiently, but as these services become encapsulated and defined down to the operational level, they become very portable. This means the same Service Catalog item can be deployed to either your own Private Cloud, or a Public Cloud.

Service Catalogs can also be designed to expand on existing services, so rather than deploying an entirely new SharePoint farm every time you deploy a Service Catalog, you can have an indexing server, or a web server as a separate Catalog item. This allows dynamic growth of the infrastructure by simply deploying new elements of a scalable application, and as it is built around a standard golden image, you can have the guarantee that all members of the service will be configured optimally! Part of the Service Catalog deployment process would be to integrate and scale the application out so that it makes full use of the new service item you have just deployed.

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Automated CMS speeds up recording process at Singapore Parliament | Networks Asia

To speed up the transcription and reporting process, the Singapore Parliament has implemented an automated content management and delivery system developed by NIIT Technologies.

Implemented within 10 months, the recording system brings sophisticated publishing capabilities in-house for Singapore Parliament. It provides useful features at a touch of a button like, fast batch pagination with manual control and produce high quality content under tight timelines.

"The users of this system are the staff from the Official Reports or Hansard department of Singapore Parliament," says Gunalan Kamalanathan, Project Manager of the Singapore Parliament. "The staff used to spend long hours, sometimes stretching late into the night, to transcribe and record every word spoken in the parliament chamber. With the new system, the transcription and reporting process is speedier and more accurate, altogether less painful.”

One of Parliament Secretariat’s corporate objectives is to provide accessibility to the transcribed official proceedings in Parliament. It also aims to facilitate easy access and search features to Singapore Parliament Reports (SPRs) and other reports by MPs, the Secretariat, Government agencies, the legal community and members of the public.

The system supports the SPRs production processes – report preparation, capturing, editing, formatting, and generation of indexes for the Bound Volume of Official Reports to retrieval of reports by the public, MPs, Secretariat, Government agencies and LawNet users.

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How Big Data Came to PepsiCo - Forbes

How Big Data Came to PepsiCo - Forbes | datastores | Scoop.it
  PepsiCo Latin America's trucks went out full and came back empty, says Diego Saenz, but the company needed to invest in big data in order to make sense of its customers' needs and compete with Coca-Cola.

Businesses often find it much easier to amass huge quantities of data than it is to find meaning in it. Any advice on how to go about looking for meaning in the sort of data that you’ve collected?

Most companies have a long way to go in this area as data is often a highly underutilized asset. CEOs and CMOs cannot be content with just “having” data but must challenge themselves and their people to use the data. This is hard because it requires discipline and a serious commitment of time and effort.

Finding meaning is not a straightforward task–it’s about making connections that are not obvious. It starts with asking the right questions and then taking the time to find the answers, this tends to be an iterative process as answering one question will raise more questions as you begin to discover the meaning and opportunities hidden within the data. Organizations like Procter and Gamble assign embedded data analysts to business units, and these analysts are dedicated to helping the business units team do this kind of analytics work.

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Big data not just about the analytics, says Amazon CTO

Enterprises that are thinking about big data need to realize that it isn't just about analytics of vast amounts of data but also how that information is stored, Amazon CTO Werner Vogels said during a keynote at the Cebit trade show.
Vogels' speech was entitled "Data without limits" and besides encouraging enterprises to think about the big picture he also presented a blueprint for how Amazon's cloud can be used to take out some of the pain of implementing big data systems.
"Big data is not only about analytics, it's about the whole pipeline. So when you think about big data solutions you have to think about all the different steps: collect, store, organize, analyze and share," said Vogels.

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Microsoft's Azure cloud suffers serious outage | Networks Asia

Microsoft's Azure cloud suffers serious outage | Networks Asia | datastores | Scoop.it
Microsoft's Azure cloud infrastructure and development service experienced a serious outage, with the system's service management component going down worldwide. "We are experiencing an issue with Windows Azure service management. Customers will not be able to carry out service management operations," Microsoft said in an initial message on the outage on its Azure service dashboard.

The issue has been "mitigated and service management is restored for the majority of customers," Microsoft said in a message posted at 1:30 p.m. GMT. "We still need to work through some issues before we can completely restore service management."

The incident's root cause "has been traced back to a cert issue triggered on 2/29/2012 GMT," Microsoft said in a previous update.

At 5 a.m. GMT, Microsoft said less than 3.8 percent of hosted services had been affected, and measures had been taken to stop the problem "from spreading across the production environment."

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