customer xperience
12 views | +0 today
Follow
Your new post is loading...
Your new post is loading...
Scooped by Alan Woollam
Scoop.it!

Social customer service and Singtel

Social customer service and Singtel | customer xperience | Scoop.it
Launching a new product used to be a linear process. In essence you researched the market, created the product/service to match a customer need and then launched it in a burst of marketing. If you’...
more...
No comment yet.
Scooped by Alan Woollam
Scoop.it!

How River Island & Amazon use transactional SMS for a better customer experience

How River Island & Amazon use transactional SMS for a better customer experience | customer xperience | Scoop.it
You don’t need me to remind you that Christmas is coming and that it’s a crucial time of year for many marketers, particularly those in the retail sector...
more...
No comment yet.