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The Seven Elements of Great Social Customer Service | Free White paper | Altitude Software

The Seven Elements of Great Social Customer Service | Free White paper | Altitude Software | Customer Service Worldwide | Scoop.it
Altitude Software has now published a White Paper that casts a new light on what should be the role of the contact center in winning the social media customer service challenge
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Altitude Software integration with Cisco Contact Center solutions

Altitude Software integration with Cisco Contact Center solutions | Customer Service Worldwide | Scoop.it
Altitude Software Free Guides to Powerful Outbound Campaigns and Unified Desktops with Cisco Contact Center Platforms.
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Inbound Contact Center Software Checklist

Inbound Contact Center Software Checklist | Customer Service Worldwide | Scoop.it
Free Inbound Solutions Shopping List http://t.co/j8wgCtPq #inbound #contactcenter #cloud
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Frost & Sullivan Growth Leadership Award

Frost & Sullivan Growth Leadership Award | Customer Service Worldwide | Scoop.it
Frost & Sullivan recognizes Altitude Software contact center applications market growth. Read Best Practices Report here.
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Seven Habits of Highly Effective Contact Center Managers

Seven Habits of Highly Effective Contact Center Managers | Customer Service Worldwide | Scoop.it
Seven Habits of Highly Effective Contact Center Managers (RT @Genesyslab: Seven Habits of Highly Effective Contact Center Managers http://t.co/35VK56eL via @Genesyslab by @stefancaptijn)...
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Hewlett-Packard to move call center to metro Atlanta

ATLANTA — Hewlett-Packard has announced plans to consolidate customer support call center operations and create 200 new jobs in metro Atlanta.
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