customer service resources
26 views | +0 today
Follow
customer service resources
resources to improve customer service
Curated by VGSservice
Your new post is loading...
Your new post is loading...
Scooped by VGSservice
Scoop.it!

Listly List - Customer service resources

Listly List - Customer service resources - Customer Service Resources, List of ideas for customer service week, customer service resources scoops, Customer service community on Geeklist, 5 Ways To Improve Your Customer Service, Association of Support Professionals-Tech Support Benchmarks & Best Practices, Will Social Media Help Kill Bad Customer Service?, resource: verygoodservice's blog, 3 Ways Improv Training Can Improve Customer Service, How to Improve Your Company's Customer Service, The 51 Best Customer Service Tips For Entrepreneurs, 11 Best Ways to Provide Customer Service Through Social Media, Customer Service - Google+, Customer service - @VGSresources, and Top trends for - https://twitter.com/VGSresources/resources on TrendSpottr
more...
No comment yet.
Scooped by VGSservice
Scoop.it!

Customer Service Tips and Customer Service Resources Provided at New CSS ... - PR Web (press release)

Customer Service Tips and Customer Service Resources Provided at New CSS ... - PR Web (press release) | customer service resources | Scoop.it
Customer Service Tips and Customer Service Resources Provided at New CSS ...
PR Web (press release)
Customer Service Solutions, Inc.
more...
No comment yet.
Scooped by VGSservice
Scoop.it!

Blog: Helpful SAP HANA Troubleshooting Resources | SAP HANA

Helpful SAP HANA Troubleshooting Resources ... More information on these files can be found in the "Getting Support" section (section 18 for SPS 06 documentation) of the SAP HANA Administration Guide.
more...
No comment yet.
Scooped by VGSservice
Scoop.it!

Convergys expansion underscores call-center growth in Charlotte

Convergys expansion underscores call-center growth in Charlotte | customer service resources | Scoop.it
Customer-service company Convergys said it has room to increase employment at its southeast Charlotte call center following a $1.8 million renovation of the facility. The expansion project for the company comes amid growth in U.S.
more...
No comment yet.
Scooped by VGSservice
Scoop.it!

Enterprise resource planning 'crucial' to customer experience - Business Reporter

Enterprise resource planning 'crucial' to customer experience - Business Reporter | customer service resources | Scoop.it
Business Reporter Enterprise resource planning 'crucial' to customer experience Business Reporter However, more than 90% of companies with between 100 and 1,000 said that ERP has limited, little, or no contribution towards the delivery of good...
more...
No comment yet.
Scooped by VGSservice
Scoop.it!

Listly List - Customer service resources

Listly List - Customer service resources - customer service resources scoops, Customer service resources e-paper, Customer service - @VGSresources, List of Key Customer Service Skills, Customer Service - Google+, Customer Service Resources, Customer...
VGSservice's insight:

A dynamic list which accepts suggestions by other users who which to add other resources such as websites and blogs

more...
No comment yet.
Scooped by VGSservice
Scoop.it!

WOMEN@WORK Serve it up: Making the most of customer service - Bangor Daily News

WOMEN@WORK Serve it up: Making the most of customer service - Bangor Daily News | customer service resources | Scoop.it
WOMEN@WORK Serve it up: Making the most of customer service Bangor Daily News For business owners like Vince, that means identifying and fulfilling each customer's technology issues from start to finish — even if it requires referring the customer...
more...
No comment yet.
Scooped by VGSservice
Scoop.it!

A Quick Business Analytics How-To For Professional Services Firms - Business 2 Community

A Quick Business Analytics How-To For Professional Services Firms - Business 2 Community | customer service resources | Scoop.it
Business 2 Community
A Quick Business Analytics How-To For Professional Services Firms
Business 2 Community
Resource utilization. Best-performing firms strive for a resource utilization rate of 80% or more.
more...
No comment yet.
Scooped by VGSservice
Scoop.it!

Library Customer Service: Online vs. In-Person | Mosio for Libraries ...

Library Customer Service: Online vs. In-Person | Mosio for Libraries ... | customer service resources | Scoop.it
Library Customer Service: Online vs. In-Person. April 5th, 2013 by Michael Leave a reply ». Libraries, and the folks who work in them, solve problems for patrons by connecting them with the resources and information that they need.
more...
No comment yet.
Scooped by VGSservice
Scoop.it!

3 Best Practices For Developing A Dedicated Customer Service Twitter Handle - Business 2 Community

3 Best Practices For Developing A Dedicated Customer Service Twitter Handle - Business 2 Community | customer service resources | Scoop.it
Business 2 Community 3 Best Practices For Developing A Dedicated Customer Service Twitter Handle Business 2 Community Organizations with dedicated Twitter handles for customer service must devote resources to keeping an eye on customer service...
more...
No comment yet.
Scooped by VGSservice
Scoop.it!

FreshBooks Wins Gold For Customer Service

FreshBooks Wins Gold For Customer Service | customer service resources | Scoop.it
The Stevie Awards are the world's top sales, contact center, and customer service awards! Past winners include well- known companies like Office Depot and Rackspace and this year Blackberry, VMWare, Marriot Hotels, ...
more...
No comment yet.
Scooped by VGSservice
Scoop.it!

Twitter Marketing: 30% Of Top Brands Invest In Customer Service ...

Twitter Marketing: 30% Of Top Brands Invest In Customer Service ... | customer service resources | Scoop.it
The study also finds out the answer for this mishap, it says, the torrent of the user tweets fall in the cracks especially when they are received when the customer service resources are thin or completely absent.
more...
No comment yet.
Scooped by VGSservice
Scoop.it!

4 Resources for Customer Service Skills Training

4 Resources for Customer Service Skills Training | customer service resources | Scoop.it
You don't need to do everything when it comes to customer service skills training, many resources exist to help you get on the right track to delivering great c(...) (4 Resources for Customer Service Skills Training
more...
No comment yet.
Scooped by VGSservice
Scoop.it!

A Dazzling List of 50+ Customer Service Resources for Entrepreneurs

A Dazzling List of 50+ Customer Service Resources for Entrepreneurs | customer service resources | Scoop.it
Here's a highly informative list of some great customer service resources that have been curated by Emma Siemasko and was published in The Grasshopper Blog, A Dazzling List of 50+ Customer Service Resources for ...
more...
No comment yet.
Scooped by VGSservice
Scoop.it!

Do You Suck at Customer Service? These 10 Resources Will Tell You

Do You Suck at Customer Service? These 10 Resources Will Tell You | customer service resources | Scoop.it
10 must-reads for your personal customer service toolkit via @B2Community http://t.co/3v50a3tpag #customerengagement
more...
No comment yet.
Scooped by VGSservice
Scoop.it!

Salesforce.com Delivers New Salesforce1 Service Cloud--The Service Platform ... - MarketWatch

Salesforce.com Delivers New Salesforce1 Service Cloud--The Service Platform ...
MarketWatch
Now, customer service agents can quickly connect to the right resources and experts to take immediate action.
more...
No comment yet.
Scooped by VGSservice
Scoop.it!

Petrowest builds booming resource service business supporting Canada’s energy sector

Petrowest builds booming resource service business supporting Canada’s energy sector | customer service resources | Scoop.it
Alberta’s Petrowest Corporation is an aggressively active construction business built on "yellow iron"
more...
No comment yet.
Scooped by VGSservice
Scoop.it!

How important is human resources to customer service? | Barbara ...

How important is human resources to customer service? | Barbara ... | customer service resources | Scoop.it
I've recently been busy creating some exciting new videos to share with you. In this post, I'm sharing with you my video titled “Importance of Customer Service in Human Resources.” I hope you find the information insightful ...
more...
No comment yet.
Scooped by VGSservice
Scoop.it!

Eight Steps To Great Customer Experience (Part 1) - Forbes

Eight Steps To Great Customer Experience (Part 1) - Forbes | customer service resources | Scoop.it
Eight Steps To Great Customer Experience (Part 1)
Forbes
(This is the first of a two-part series on the keys to great customer service as described in the new book Attack of the Customers, by Greg Gianforte and Paul Gillin.) ...
more...
No comment yet.
Scooped by VGSservice
Scoop.it!

GM works to wow customers; exec says repeat business target in sight - The Detroit News

GM works to wow customers; exec says repeat business target in sight - The Detroit News | customer service resources | Scoop.it
GM works to wow customers; exec says repeat business target in sight The Detroit News More resources — money and people — in the past few years have been devoted to wow customers, working with them to resolve conflicts and improve vehicle quality...
more...
No comment yet.
Scooped by VGSservice
Scoop.it!

Killer Little Mistake Customer Service Managers Make Managing Resources | Business 2 Community

Killer Little Mistake Customer Service Managers Make Managing Resources | Business 2 Community | customer service resources | Scoop.it
Your business’s customer service bottom-line impact depends largely on the effective of customer service management taking place in your (Killer Little Mistake Customer Service Managers Make Managing Resources by @flavmartins
more...
No comment yet.
Scooped by VGSservice
Scoop.it!

Why Should Companies Care About Making the Agent Experience ...

Why Should Companies Care About Making the Agent Experience ... | customer service resources | Scoop.it
Customer Service Manager Jennifer Stagner of tops-products.com makes a strong case for equating stellar customer service with happy agents. While large and small companies are using fewer resources to support high ...
more...
No comment yet.
Scooped by VGSservice
Scoop.it!

Dell Services Launches the Dell ProSupport Enterprise Suite to Help Customers ... - Fort Mills Times

Dell Services Launches the Dell ProSupport Enterprise Suite to Help Customers ...
more...
No comment yet.
Scooped by VGSservice
Scoop.it!

30% of top brands have dedicated Twitter feeds for customer service - Econsultancy (blog)

30% of top brands have dedicated Twitter feeds for customer service - Econsultancy (blog) | customer service resources | Scoop.it
Econsultancy (blog)
30% of top brands have dedicated Twitter feeds for customer service
Econsultancy (blog)
One of the questions facing brands is how much resource they should invest in Twitter compared to other customer service channels.
more...
No comment yet.
Scooped by VGSservice
Scoop.it!

5 great customer service apps for your business

5 great customer service apps for your business | customer service resources | Scoop.it
In the current business climate maintaining a good relationship with
your customers is very important.
VGSservice's insight:

Some of these new apps constitute great customer service resources

more...
No comment yet.