customer service in travel
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Travel service (VGStravel) on Twitter

Travel service (VGStravel) on Twitter | customer service in travel | Scoop.it
The latest from Travel service (@VGStravel). Searching Twitter for great travel customer service. Good friend with @verygoodservice. London, UK
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The Very Good Service twitter account dedicated to good customer service in the travel industry #travel #service #customer

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Customer service in cruise lines (with tweet) · verygoodservice

When travelling on a cruise line, the options for escaping are very limited. It is therefore extremely important to chose a cruise line with a very good customer service. here are some resources to assist you in your choice.
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visit verygoodservice.com to discover our dedicated page to cruise lines

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Two Airlines Whose Customer Service Delivered Christmas Early ...

Two Airlines Whose Customer Service Delivered Christmas Early ... | customer service in travel | Scoop.it
Stay up to date with trends in the ever changing arena of business communications and technology with the Avaya blog.
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Malaysia Airlines wins ‘Asia’s Leading Airline’ at World Travel Awards 2013

Malaysia Airlines wins ‘Asia’s Leading Airline’ at World Travel Awards 2013 | customer service in travel | Scoop.it
Malaysia Airlines was voted ‘Asia’s Leading Airline’ at the World Travel Awards 2013 (WTA), beating 11 other big name full service carriers.
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"We do our best to deliver a high quality of customer service, sincerely, and consistently across all touch-points”, said Dato’ Mohd Salleh.

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East Midlands Trains plans national customer service week

East Midlands Trains plans national customer service week | customer service in travel | Scoop.it
National Customer Service Week will take place between 7 to 13 October and East Midlands Trains has revealed a host of exciting plans that will take place throughout the week at stations and on trains.
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How to enhance the rail customer experience - Terrapinn

How to enhance the rail customer experience - Terrapinn | customer service in travel | Scoop.it
How can rail operators improve the customer experience? Peter Williams, Commercial and Customer Service Director, East Coast Mainline explains how the operator plans to tailor its customer offering over the next few years.
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Ryanair unveils new digital marketing strategy and improvements to customer service

Ryanair unveils new digital marketing strategy and improvements to customer service | customer service in travel | Scoop.it
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Good service is no good at all - Travel Weekly

Good service is no good at all - Travel Weekly | customer service in travel | Scoop.it
Good service is no good at all Travel Weekly Every travel organization, particularly those that sell retail travel, has a corporate strategy for providing "really good customer service." Travel agency owners will talk about the great service that...
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Airlines take lead in social media customer service - Business Reporter

Airlines take lead in social media customer service - Business Reporter | customer service in travel | Scoop.it
Business Reporter
Airlines take lead in social media customer service
Business Reporter
Dutch airline KLM was the best company overall, with a score of 11,256 when its unanswered customer questions were subtracted from those it had responded to.
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Virgin America Ranked Top US Airline In Travel + Leisure World's Best Awards ... - MarketWatch (press release)

Virgin America Ranked Top US Airline In Travel + Leisure World's Best Awards ...
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Trends in airport marketing show incredible value being unlocked in airports - Tnooz

Trends in airport marketing show incredible value being unlocked in airports - Tnooz | customer service in travel | Scoop.it
Trends in airport marketing show incredible value being unlocked in airports Tnooz For airport management companies without direct control over the customer service capabilities of the various tenant airlines, and without control over unknowns like...
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Travelport Mobile Agent now launched in Asia - Breaking Travel News

... Asia-Pacific, says “Travelport Mobile Agent is an incredibly useful tool for travel agencies and their travel agents that want to be competitive in an industry that never sleeps, where immediate response and customer service ...
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Social Media Improves Domestic Airlines' Customer Service Performance - Travel Agent

Social Media Improves Domestic Airlines' Customer Service Performance - Travel Agent | customer service in travel | Scoop.it
Social Media Improves Domestic Airlines' Customer Service Performance
Travel Agent
Businesses are use social media for marketing, brand management and customer engagement.
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Customer service key to tourism industry in social media era - Rapid City Journal

Customer service key to tourism industry in social media era - Rapid City Journal | customer service in travel | Scoop.it
Customer service key to tourism industry in social media era Rapid City Journal To ensure that every customer has an experience worth raving about, the Convention & Visitors Bureau hosted Rapid City 101, a "Roll Out the Red Carpet" customer service...
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U.S. News & World Report Votes Crystal Cruises #1 in Luxury and ...

U.S. News & World Report Votes Crystal Cruises #1 in Luxury and ... | customer service in travel | Scoop.it
The 2014 survey also praised the company's “unparalleled customer service,” called out its “distinct voyages around the world,” and gave Crystal Symphony perfect 5's in its Health and Overall Ratings within several lists.
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Top Travel Companies For Anything and Anywhere | The Travel Guide

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Some suggestions of great travel companies which can be found on http://verygoodservice.com/travel.htm

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Service not price remains at the heart of specialist Tour Operator travel - online and offline

Service not price remains at the heart of specialist Tour Operator travel - online and offline | customer service in travel | Scoop.it
The NWS survey also revealed that when making travel decisions, 33 per cent of participants were influenced by information and communications from travel operators, yet only 22 per cent were influenced by travel information they encounter via media...
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eDreams Expands to Offer Travel Services in Greece - PR Web (press release)

eDreams Expands to Offer Travel Services in Greece - PR Web (press release) | customer service in travel | Scoop.it
eDreams Expands to Offer Travel Services in Greece PR Web (press release) The new webpage, gr.edreams.com, is an online travel agency that has been fully adapted to the Greek market, with specific products for the country and Greek as the standard...
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15M passengers benefit from WiFi at East Midlands Trains' stations ...

15M passengers benefit from WiFi at East Midlands Trains' stations ... | customer service in travel | Scoop.it
Neil Micklethwaite, Customer Service & Commercial Director for East Midlands Trains, said: “We already provide WiFi on board our London trains and in our first class lounges at stations, which have proved very popular.
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John Timpson: low-cost focus is fine, but not at the expense of customer service - Telegraph.co.uk

John Timpson: low-cost focus is fine, but not at the expense of customer service - Telegraph.co.uk | customer service in travel | Scoop.it
Telegraph.co.uk
John Timpson: low-cost focus is fine, but not at the expense of customer service
Telegraph.co.uk
Do you think this signals an end to the era of price at all costs and that perhaps a new age of "customer first" could be on its way in?
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EAH Enterprises continues to expand HoleyfieldTravel.com - Travel Daily News International

EAH Enterprises continues to expand HoleyfieldTravel.com - Travel Daily News International | customer service in travel | Scoop.it
Travel Daily News International EAH Enterprises continues to expand HoleyfieldTravel.com Travel Daily News International Holeyfield stated that the Company plans to continue providing its clients with complimentary resources because it adds a touch...
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Southwest Airlines to use cloud-based customer service, workforce solution - FinancialNews.co.uk

Southwest Airlines to use cloud-based customer service, workforce solution - FinancialNews.co.uk | customer service in travel | Scoop.it
Southwest Airlines to use cloud-based customer service, workforce solution FinancialNews.co.uk US-based software firm Aspect Software said that Dallas-based low-cost carrier Southwest Airlines (NYSE: LUV) will implement its full suite of customer...
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Very Good Service - Google+ - Good effort by the +Delta employees in Paris. And a happy…

Very Good Service - Google+ - Good effort by the +Delta employees in Paris. And a happy… | customer service in travel | Scoop.it
Good effort by the +Delta employees in Paris. And a happy customer telling their story all over the world...
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A travel customer service story published on the community set up by Very Good Service. #travel

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Social Media Improves Domestic Airlines' Customer Service Performance - Travel Agent

Social Media Improves Domestic Airlines' Customer Service Performance
Travel Agent
Businesses are use social media for marketing, brand management and customer engagement.
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Platinum Customer Service: Travel in Their Shoes | The Team ...

An article from Inc., “Powerful Leadership: Do Unto Others As They Would Want Done” takes a different view of the Golden Rule. The author relates the story of angering a major business partner by doing what he thought he ...
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