Customer Service Challenge 2014
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Customer Service Challenge 2014
Great Customer Relations, Service, and Support articles, resources, and tips for growing, retaining & engaging your client base for buiz owners and C.S.C. 2014 participants
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MintLife Blog | Personal Finance News & Advice | 3 Ways to Get Better Customer Service

MintLife Blog | Personal Finance News & Advice | 3 Ways to Get Better Customer Service | Customer Service Challenge 2014 | Scoop.it
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Neuromarketing Web Design: 15 Ways to Connect With Visitors Brains

Neuromarketing Web Design: 15 Ways to Connect With Visitors Brains | Customer Service Challenge 2014 | Scoop.it
In web design, the goal of neuromarketing is to increase conversion rates and the percentage of visitors who take action by using specific cognitive biases in the design and content of the website. Here is a list of 15 neuromarketing tactics that ...
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Resources for Online Business Owners | Practical eCommerce

Resources for Online Business Owners | Practical eCommerce | Customer Service Challenge 2014 | Scoop.it
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Marketing Grader by HubSpot

Marketing Grader by HubSpot | Customer Service Challenge 2014 | Scoop.it
Grade your entire marketing funnel and get actionable advice on what you can do to improve your marketing! (Are you doing enough to bring visitors to your website and fill the top of your sales and marketing funnel?
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How to Take Your Customer Service to the Next Level With Content

How to Take Your Customer Service to the Next Level With Content | Customer Service Challenge 2014 | Scoop.it
Learn how to use marketing content to alleviate customer service burdens and improve your overall customer service experience.
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Stats: Do consumers appreciate live chat on websites?

Stats: Do consumers appreciate live chat on websites? | Customer Service Challenge 2014 | Scoop.it
The latest update to our Internet Statistics Compendium is released today and collects another month’s worth of great publicly available data from across the global digital landscape.
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How to Make Customer Experience the Heart of Your Internet Marketing Strategy

How to Make Customer Experience the Heart of Your Internet Marketing Strategy | Customer Service Challenge 2014 | Scoop.it
Learn how to provide an excellent digital experience for your leads and customers.
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5 Ways to Thank Your Customers | Business 2 Community

5 Ways to Thank Your Customers | Business 2 Community | Customer Service Challenge 2014 | Scoop.it
We all know how important it is to let you customers know how much you appreciate them.
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Chatbox Installation & Setup- Frugal Diva Designz

Chatbox Installation & Setup-  Frugal Diva Designz | Customer Service Challenge 2014 | Scoop.it
Chatbox Installation & Setup- Frugal Diva Designz -Chat Installation & Setup* Chat box installation on your website or blog.
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INSTANT MBA: Reddit Co-founder Says 'First 100 Customers Will Make Or Break Your Product''

INSTANT MBA: Reddit Co-founder Says 'First 100 Customers Will Make Or Break Your Product'' | Customer Service Challenge 2014 | Scoop.it
Alexis Ohanian says you need to pay them extra attention.
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Frugal Diva Designz/Frugal Diva Templates | Facebook

Frugal Diva Designz/Frugal Diva Templates | Facebook | Customer Service Challenge 2014 | Scoop.it

Like Frugal Diva Designz on Facebook!

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The Need to Optimize Human Resource's Resources « Revealing ...

The Need to Optimize Human Resource's Resources « Revealing ... | Customer Service Challenge 2014 | Scoop.it
The typical human resources practices are in need of optimization in terms of how they're targeted at understanding actual human behavior. Personality tests are often used in the hiring process, and are typically administered ...
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Which Type of Social Media Users Are Your Customers? And Other Hot Topics | Constant Contact Blogs

Which Type of Social Media Users Are Your Customers? And Other Hot Topics | Constant Contact Blogs | Customer Service Challenge 2014 | Scoop.it
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Combine Social Media and SEO for Maximum Marketing Impact

Combine Social Media and SEO for Maximum Marketing Impact | Customer Service Challenge 2014 | Scoop.it
Combining smart social media marketing with SEO strategy can result in greater marketing success.

Last month I presented at my first online marketing conference about aligning search and social to improve organic visibility and increase traffic. Jason was kind enough to help me with a quote for the presentation on how search and social don’t necessarily get along. His words spoke volumes to both me and the audience:

“By far the biggest stumbling block is the combination of clients not understanding the technology and SEO types passively talking over their heads. It’s hard to find a good SEO practitioner who can both translate what the tasks and value are and not be arrogant or impatient with the client’s understanding. I’m kind of a go-between that serves in that role and many SEO folks get cocky with me, too. It takes a unique person to master SEO. It takes a rare breed to master that an humanize it.”

As a search engine marketer who’s been in the industry for about five years now, I know where he, and you are all coming from. I’ve dealt with SEO specialists and agencies in the past who’ve kept the “secret sauce” to themselves instead of going the route of education with the client. The truth is – there is no secret sauce. Search engine optimization is about analyzing your site’s visitors – not chasing Google and Bing.

 

http://www.socialmediaexplorer.com/search-engine-marketing/make-search-engines-love-you-and-your-social-efforts/


Via Ricard Lloria
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How to Use Customer Service to Spruce Up Your Buyer Personas

How to Use Customer Service to Spruce Up Your Buyer Personas | Customer Service Challenge 2014 | Scoop.it
Learn how your customer service team can help you refine your buyer personas.
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How We Define Customer Service

How We Define Customer Service | Customer Service Challenge 2014 | Scoop.it
Many companies claim they provide great customer service. But what does that mean in the learning and development industry?
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How to Achieve Stellar Alignment Between Marketing & Customer Support

How to Achieve Stellar Alignment Between Marketing & Customer Support | Customer Service Challenge 2014 | Scoop.it
5 ways to align your marketing and customer support strategies for a seamless customer experience.
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The future of Customer Service: build emotional connections, make more money

The future of Customer Service: build emotional connections, make more money | Customer Service Challenge 2014 | Scoop.it
Much of our series on scaling customer support was focused on setting up tools, processes, and staff.
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10 Bizarre Things That Influence Customers Online | Get Elastic Ecommerce Blog

10 Bizarre Things That Influence Customers Online | Get Elastic Ecommerce Blog | Customer Service Challenge 2014 | Scoop.it
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25+ Single page web design inspiration - Downgraf

25+ Single page web design inspiration - Downgraf | Customer Service Challenge 2014 | Scoop.it
Single page web design is a great way to allow users to navigate their way through the content fast and easily without the hassle of having..
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61 Behavioral Biases That Screw Up How You Think

61 Behavioral Biases That Screw Up How You Think | Customer Service Challenge 2014 | Scoop.it
You are not acting rationally....
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Solidifying Brand Recognition - Brad Davis' Consumer Behavior ...

Solidifying Brand Recognition - Brad Davis' Consumer Behavior ... | Customer Service Challenge 2014 | Scoop.it
consumer behavior keynote - With the influx of corporate branding that customers are inundated with every day, this consumer behavior keynote from Opus Bank's Chief Mark...
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How to determine Ethics, Human and Moral Behavior | MBA Term ...

1. Define morals, ethics, values, duties and ethical systems Moral refers to one character or conduct; it is more relied to duty or obligation; pertaining.
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