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Rescooped by MarkCorbin from New Customer - Passenger Experience
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Top 10 business lessons of 2013 @FastCompany

Top 10 business lessons of 2013 @FastCompany | Customer Service | Scoop.it
“Fast Company inspires a new breed of innovative and creative thought leaders who are actively inventing the future of business.”
Via Eric_Determined / Eric Silverstein
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Rescooped by MarkCorbin from New Customer - Passenger Experience
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The latest trends on #Customer #Experience & #Data

The latest trends on #Customer #Experience & #Data | Customer Service | Scoop.it
“Our team collected some amazing articles covering CX, Big Data and other hot industry topics. Feel free to click through our picks! There’s a lot of great material for any professional in CRM to pick up on.”
Via Eric_Determined / Eric Silverstein
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Rescooped by MarkCorbin from 21st Century Learning and Teaching
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How Content Curation is reshaping learning organizations

How Content Curation is reshaping learning organizations | Customer Service | Scoop.it
“ A framework for using Curation in a learning organisation”
Via Guillaume Decugis, Gust MEES
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