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Rescooped by Heather Nixon McLaughlin from Intercultural Intelligence
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Question: Is Intercultural Communication Taking Place?

Question: Is Intercultural Communication Taking Place? | Customer Service | Scoop.it

The single biggest problem in intercultural communication is the illusion that communication is taking place


Via Jenny Ebermann, Heather Nixon McLaughlin
Heather Nixon McLaughlin's insight:

Ever thought that people just don't get you?!!

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Heather Nixon McLaughlin's curator insight, July 8, 2014 8:40 AM

We need to be fully observant to communicate

Alberto Cardoso's curator insight, March 28, 2016 6:34 PM

Ever thought that people just don't get you?!!

Nathalie Ferret's curator insight, March 29, 2016 5:53 AM

Ever thought that people just don't get you?!!

Scooped by Heather Nixon McLaughlin
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Great Service Matters: Star Facuty Do not Necessarily Equal Star Customer Service or Hospitality

Great Service Matters: Star Facuty Do not Necessarily Equal Star Customer Service or Hospitality | Customer Service | Scoop.it
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