Customer Relationship Management
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Rescooped by Laura Luckman Kelber from Business: Economics, Marketing, Strategy
onto Customer Relationship Management
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How Marketing and Customer Service Approach Customer Engagement [Infographic]

How Marketing and Customer Service Approach Customer Engagement [Infographic] | Customer Relationship Management | Scoop.it
Customer Relationships - Want to find out more about how marketing and customer service teams contribute to the customer experience? Check out the following infographic.

Via Pantelis Chiotellis
Laura Luckman Kelber's insight:

Great reminder of the importance of Customer Service...Zappos, anyone?

more...
ErrandoneaMarie's curator insight, December 10, 2014 9:59 AM

Interesting both for BtoB and BtoC relationships. Globally, both departement are complementary and vital for the companies

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Rescooped by Laura Luckman Kelber from Business: Economics, Marketing, Strategy
Scoop.it!

How Marketing and Customer Service Approach Customer Engagement [Infographic]

How Marketing and Customer Service Approach Customer Engagement [Infographic] | Customer Relationship Management | Scoop.it
Customer Relationships - Want to find out more about how marketing and customer service teams contribute to the customer experience? Check out the following infographic.

Via Pantelis Chiotellis
Laura Luckman Kelber's insight:

Great reminder of the importance of Customer Service...Zappos, anyone?

more...
ErrandoneaMarie's curator insight, December 10, 2014 9:59 AM

Interesting both for BtoB and BtoC relationships. Globally, both departement are complementary and vital for the companies