Customer Experience
7 views | +0 today
Follow
Your new post is loading...
Your new post is loading...
Scooped by Klarity Group
Scoop.it!

Back to Basics: Klarity Group Makes It Easier to Do Business With Your Customers

Vancouver, BC, Canada (PRWEB) August 18, 2014 -- We are pleased to announce the launch of a new customer and user-centric consulting firm, Klarity Group. The company offers customer experience and user experience consulting services.
more...
No comment yet.
Scooped by Klarity Group
Scoop.it!

Why is Service Design important to Customer Experience? - Klarity Group

Why is Service Design important to Customer Experience? - Klarity Group | Customer Experience | Scoop.it
A great article on how Service Design and Customer Experience are equally important and how it drives growth to an organization offering products and/or services.
more...
No comment yet.
Scooped by Klarity Group
Scoop.it!

The Importance of Employee Engagement in the Customer Experience (CX) model. - Klarity Group

The Importance of Employee Engagement in the Customer Experience (CX) model. - Klarity Group | Customer Experience | Scoop.it
A great read on how Employee Engagement plays an equally important role in the Customer Experience world.
more...
No comment yet.
Scooped by Klarity Group
Scoop.it!

Improve your Customer Experience by mapping the Customer Journey touch points. - Klarity Group

Improve your Customer Experience by mapping the Customer Journey touch points. - Klarity Group | Customer Experience | Scoop.it
Learn how Journey Mapping can improve Customer Experience within your organization.
more...
No comment yet.