Career College Insights
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5 ways to drive performance and avoid burnout | MPACT Group, Inc

5 ways to drive performance and avoid burnout | MPACT Group, Inc | Career College Insights | Scoop.it
Athletes who over train suffer from the same symptoms as employees who are drive too hard. Learn how to maximize performance without the burnout.
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Is for-profit the future of higher ed? | MPACT Group, Inc

Is for-profit the future of higher ed? | MPACT Group, Inc | Career College Insights | Scoop.it
Higher education in America is having a watershed moment. While schools of every kind are in crisis, does the for-profit model hold the key to sustainability?
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What is the legacy of career education?

What is the legacy of career education? | Career College Insights | Scoop.it
I find it shameful that the schools that help channel these students to new lives are looked down upon and scrutinized for what they do.
MPACTGroupInc's insight:

#KevinKuzma #CareerCollege

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3 game-changing benefits of compliance audits

3 game-changing benefits of compliance audits | Career College Insights | Scoop.it
Every day, it seems a new threat to career colleges emerges, leaving you with one of two responses: fight or give up. Compliance audits are a way forward.
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Brighton College + content marketing = recruiting success

Brighton College + content marketing = recruiting success | Career College Insights | Scoop.it
Brighton College recently launched a web series called "My Story" that shows career colleges how to tell their story in a meaningful way.
MPACTGroupInc's insight:

#CareerCollege

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3 takeaways from the Penn Foster study

3 takeaways from the Penn Foster study | Career College Insights | Scoop.it
The Penn Foster report lays out some tips for improving student outcomes in 2015. We take a look at these tips and add our own insights.
MPACTGroupInc's insight:

Our look at the #PennFoster report and its impact on #CareerCollege professionals.

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Call Scoring: effective compliance verification for higher-ed

Call Scoring: effective compliance verification for higher-ed | Career College Insights | Scoop.it
Think of the numerous phone conversations your admissions reps have each month. What would it be worth to know they are all beyond reproach?
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Franchise compliance audits: 3 undeniable benefits

Franchise compliance audits: 3 undeniable benefits | Career College Insights | Scoop.it
Growth is a tricky thing, and franchise compliance audits will help your brand stay on course by measuring performance, compliance and appearance.
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Mystery shopping for winners

Mystery shopping for winners | Career College Insights | Scoop.it
Athletes have some seemingly weird pregame rituals, but what they are really doing is relaxing themselves to perform. Here's how mystery shoppers can do the same.
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Good customer service is a state of mind

Good customer service is a state of mind | Career College Insights | Scoop.it
One of the areas I was fortunate enough to dominate as a young leader in the restaurant industry was my store’s mystery shopper scores. No one could touch my team. In fact, my son now works for the...
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Four ways mystery shopping transforms the B2C CX

Four ways mystery shopping transforms the B2C CX | Career College Insights | Scoop.it
Smart business people have always known that the customer experience (CX) is what separates the A-players from the rest of the pack. In recent years, there’s been an avalanche of literature produce...
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Customer Experience stats to transform your business in 2015

Customer Experience stats to transform your business in 2015 | Career College Insights | Scoop.it
As the holidays draw near, many of us lie awake at night fantasizing about next year's profits, just like Ralphie in A Christmas Story. Sadly for some, those profits will be just as elusive. But it...
MPACTGroupInc's insight:

A nice infographic highlighting the great need to commit to the customer experience in2015.

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Emotional intelligence and managing-up

Emotional intelligence and managing-up | Career College Insights | Scoop.it
I often wonder whether my leaders and mentees are mature enough or wise enough to manage the dichotomy between emotional intelligence and managing-up. We need both. So often in business, I have had...
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Mystery Shopping for Career Colleges: a blueprint for success | MPACT Group, Inc

Mystery Shopping for Career Colleges: a blueprint for success | MPACT Group, Inc | Career College Insights | Scoop.it
In today's Career College environment, compliance auditing is not an option. Ensure that your school is legal with third-party verification.
MPACTGroupInc's insight:

Free download of our latest white paper. Never worry about compliance again.

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Steve Jobs and career college branding

Steve Jobs and career college branding | Career College Insights | Scoop.it
Right now, the career college sector may remind some of Apple circa 1996, when Steve Jobs returned to save the day. Together, we can turn the tide on negativity.
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Championing rapport: a course of action that leads to victory

Championing rapport: a course of action that leads to victory | Career College Insights | Scoop.it
Rapport means everything, not only in the sales process, but in customer service as well. When teams become too transactional, they find less success.
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Career college compliance: no longer an elective

Career college compliance: no longer an elective | Career College Insights | Scoop.it
We have arrived at a place where we must choose to be absolutely compliant with all DOE and Accrediting Body Regulations or face crippling consequences.
MPACTGroupInc's insight:

#CareerCollege #Compliance

 

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Stress and the career college student

Stress and the career college student | Career College Insights | Scoop.it
Career Colleges are often a lifeline between a student overwhelmed with profound stress and the peace of mind that comes from hope for a better future.
MPACTGroupInc's insight:

#CareerCollege insights

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Greed has no place in team values

Greed has no place in team values | Career College Insights | Scoop.it
In all my years of leadership, I dare say that greed may well be the greatest enemy of team culture...
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President's plan disregards career colleges

President's plan disregards career colleges | Career College Insights | Scoop.it
On January 20th, President Obama is expected to elaborate on his so-called "free community college" plan. MPACT's Kevin Kuzma wonders why career colleges have been left out.
MPACTGroupInc's insight:

#CareerColleges #SOTU #FreeCommunityCollegeTuition

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How is your battle rhythm?

How is your battle rhythm? | Career College Insights | Scoop.it
The world has sped up. We're asked to do more with less, and we need to get it done quicker than ever before. To win, we must adapt.
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Confidence for the worst

Confidence for the worst | Career College Insights | Scoop.it
"The level of caution that must be taken in our everyday dealings with students and potential students is more important now than it has ever been."
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Quotes We Live By

These are the quotes that guide us in our day-to-day decision making. We hope they help you as much as they help us!
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Leading beyond your depth

Leading beyond your depth | Career College Insights | Scoop.it
As leaders with varying experience working in different industries and fields, we each operate at different levels and depths. Much like exploring the ocean, we can at times find ourselves beyond o...
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Three keys to overcoming customer experience denial

Three keys to overcoming customer experience denial | Career College Insights | Scoop.it
If you look at the September 6, 2010 issue of The New Yorker, you’ll find an interesting article by James Surowiecki titled “Are you being served?” that was prompted by Steven Slater, the JetBlue f...
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