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Why Customer Experience Will Become The #1 CIO Priority | Forrester Blogs

Why Customer Experience Will Become The #1 CIO Priority | Forrester Blogs | Customer | Scoop.it
See on Scoop.it - Designing design thinking driven operationsSee on blogs.forrester.com (Why Customer Experience Will Become The #1 CIO Priority | Forrester Blogs http://t.co/GE0GQVFVVN #scrm)...
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Scooped by Sally Ekman
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75 Customer Service Facts, Quotes & Statistics

Download: https://www.helpscout.net/resources/75-customer-service-facts-quotes-statistics/ (@OracleCX 78% of consumers have not made an intended purchase because of poor service experience http://t.co/FtISOHi2xg)...
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