A Best Buy Manager Thinks That The 3,000 Employees Running Its Customer Service Twitter Account Can't Be Trusted | Crowdsourced Customer Service | Scoop.it
It's "just social media," and it "could be anybody." (#BestBuy Manager Thinks The 3,000 Employees Running its #Twitter Account Can't Be Trusted #custserv #scrm http://t.co/XRDpLtlO...)...