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Rescooped by victor ordoñez from Customer Relationship Management
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Why Your Company Needs to Embrace Social CRM

Why Your Company Needs to Embrace Social CRM | crm | Scoop.it
Social media is changing the rules of customer engagement. Your company needs to understand and embrace Social CRM to meet the needs of the new social customer.

Via lilly alen
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Rescooped by victor ordoñez from Customer Relationship Management
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CRM Blog | Customer Relationship Management News & Articles

CRM Blog | Customer Relationship Management News & Articles | crm | Scoop.it
Top Rated CRM Blog. Learn about Customer Relationship Management from an experienced CRM industry author. Read CRM success articles, start your research, and catch the latest Customer Relationship Management news.

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Rescooped by victor ordoñez from Customer Relationship Management
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Customer relationship management

Customer relationship management | crm | Scoop.it
Customer relationship management, commonly known as CRM, is a way of designing structures and systems so that they are focused on providing consumers with what they want, rather than on what a company wants them to want.

Via lilly alen
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