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Rescooped by Max Mantz from Digital for Business - Big Data, Social CRM & Media
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Salesforce Wear Targets Enterprise Computing

Salesforce Wear Targets Enterprise Computing | CRM Business | Scoop.it

Jumping on the wearables bandwagon, Salesforce .com has launched Salesforce Wear. The CRM  company is billing it as the first initiative for wearable computing in theenterprise .

The company also rolled out the Salesforce Wear Developer Pack, which works to help developers connect companies with their customers via apps for wearables. Salesforce is getting a warm reception as ARM, Fitbit, Pebble, Philips, Samsung and others have signed on to the Salesforce Wear initiative with a mind to accelerate adoption of wearables in the enterprise.


Via Christophe Raix
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Business Process Flow in CRM 2013 - Microsoft Dynamics CRM - Tips, Tricks & Add-ons - Inogic - Microsoft Dynamics CRM - Microsoft Dynamics Community

Business Process Flow in CRM 2013 - Microsoft Dynamics CRM - Tips, Tricks & Add-ons - Inogic - Microsoft Dynamics CRM - Microsoft Dynamics Community | CRM Business | Scoop.it
Microsoft Dynamics Community

Via Roberto Nocera
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Roberto Nocera's curator insight, October 1, 2013 8:46 AM

Business Process Flow with MS Dynamics Crm 2013 

Rescooped by Max Mantz from The MarTech Digest
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Marketing Automation & Your CRM #infographic - Pardot | #TheMarketingAutomationAlert

Marketing Automation & Your CRM #infographic - Pardot | #TheMarketingAutomationAlert | CRM Business | Scoop.it
The reach of the modern marketing department is growing every day, touching more buyers, through more touch points, and generating more leads than ever before.

Via CYDigital
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CYDigital's curator insight, September 5, 2013 5:44 AM
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Is Big Data Going To Be The Secret Weapon For CRM? | Business 2 Community

Is Big Data Going To Be The Secret Weapon For CRM? | Business 2 Community | CRM Business | Scoop.it
It seems like cloud and big data are the only things that exist in today’s IT world. Anywhere you turn you are likely to stumble upon one of these. IT pros
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Why Companies Need To See The Light At the End of the Funnel

Why Companies Need To See The Light At the End of the Funnel | CRM Business | Scoop.it
Brian Solis explains why companies need to get out of the "sales funnel" mindset for converting customers and start taking a more social and experiential approach to marketing.
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Microsoft Dynamics CRM vs. Salesforce.com Comparison - Outlook Integration Part 2

Microsoft Dynamics CRM vs. Salesforce.com Comparison - Outlook Integration Part  2 | CRM Business | Scoop.it

This is the second blog in a two part series comparing Salesforce.com integration and Dynamics CRM integration with Microsoft Outlook (first post can be found here).


Via Roberto Nocera
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Customer Life Cycle

Customer Life Cycle | CRM Business | Scoop.it
Artikel over het belang van de Customer Life Cycle voor productmanagers en productmarketing bij het definiëren van hun waardepropositie.
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Four Ways to Improve Customer Engagement in 2013 | Business 2 Community

Four Ways to Improve Customer Engagement in 2013 | Business 2 Community | CRM Business | Scoop.it

 

Four Ways to Improve Customer Engagement

Consider this question: How can a product be developed and brought to market without knowing how it will be received by customers?

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20 Easy Tips To Build Customer Loyalty | AT&T Networking Exchange Blog

20 Easy Tips To Build Customer Loyalty | AT&T Networking Exchange Blog | CRM Business | Scoop.it
Here are 20 quick and easy tactics that can entice your customers to keep coming back.
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CX Journey: Customer Experience Lessons from Lance Armstrong

CX Journey: Customer Experience Lessons from Lance Armstrong | CRM Business | Scoop.it
Today's guest post is from Linda Ireland of Aveus LLC. She outlines four customer experience lessons we can learn from Lance Armstrong.
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CRM Plays a Critical Role in Sales Success

CRM Plays a Critical Role in Sales Success | CRM Business | Scoop.it
A high-performing sales team starts with a strong manager.
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Rescooped by Max Mantz from CRM_BtoC
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ROI Remains a Tough Challenge for CRM, Social Enterprise ...

ROI Remains a Tough Challenge for CRM, Social Enterprise ... | CRM Business | Scoop.it
Awareness, Inc., a provider of on-demand social marketing automation software, announced results of its State of Social Media Marketing Survey, which stated that adoption of social CRM systems is low among marketers.
Via Eric Jourdin
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3 Must-Read Tips for Using Social CRM to Get Rich Insight about Customers & Prospects | Business 2 Community

3 Must-Read Tips for Using Social CRM to Get Rich Insight about Customers & Prospects | Business 2 Community | CRM Business | Scoop.it

3 Must-Read Tips for Using Social CRM to Get Rich Insight about Customers & Prospects.

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Why We Need to Stop Talking About Winning Customers

Whether you sell to consumers or to business users, the individuals you are trying to reach today are informed, connected and armed with influence. They can switch products, shift brand allegiance, an...
Max Mantz's insight:

Nice article about customer engagement, Next step "the selling customer" see also the Custormer Engament Quadrant of CRMFacts & More an approach to make #CRM succesfull for you organisation

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Why Relationships Matter More Than Ever in Sales [INFOGRAPHIC] | Social Media Today

Why Relationships Matter More Than Ever in Sales [INFOGRAPHIC] | Social Media Today | CRM Business | Scoop.it
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Five Customer Relationship Management (CRM) Trends That Will Impact Your Small Business

Five Customer Relationship Management (CRM) Trends That Will Impact Your Small Business | CRM Business | Scoop.it
Discover five CRM trends that every small business owner should consider when marketing and selling products and services.
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Rescooped by Max Mantz from Microsoft Dynamics CRM
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Dynamics CRM Tools: New tool: Iconator for Microsoft Dynamics CRM 2011

Dynamics CRM Tools: New tool: Iconator for Microsoft Dynamics CRM 2011 | CRM Business | Scoop.it

Via Marco Dodaro, Roberto Nocera
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Marco Dodaro's curator insight, March 11, 2013 8:42 AM

Tool for bulk editing entitiy icons in Dynamics CRM 2011

Roberto Nocera's curator insight, March 12, 2013 8:56 AM

New Microsoft Dynamics CRM 2011 free tool 

Rescooped by Max Mantz from CRM_BtoC
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5 Things A Business Owner Should Know About CRM | Social ...

5 Things A Business Owner Should Know About CRM | Social ... | CRM Business | Scoop.it
It's fair to say that business owners shouldn't get bogged down in the details of their CRM system. That's the sales managers job. However, there are a few things every business owner, from a CEO to a SMB owner should ...

Via Eric Jourdin
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crm-selection-infographic.jpg (655x1155 pixels)

crm-selection-infographic.jpg (655x1155 pixels) | CRM Business | Scoop.it

Zes waardevolle signalen om CRM in te zetten....

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Social CRM Its about the strategy, not the technology

Social CRM Its about the strategy, not the technology | CRM Business | Scoop.it
With consumers in control of communication, its up to businesses to harness social media and initiate new sales and service models. Its time more companies got on board.
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Rescooped by Max Mantz from Social Selling: with a focus on building business relationships online
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B2B Sales and Marketing in Transition - What's working? |

B2B Sales and Marketing in Transition - What's working? | | CRM Business | Scoop.it

This three part blog series started with a guest post on the evolution of marketing and PR, by PR-consultant-turned-inbound-marketer Ellie Becker.

 

The series continued with a post entitled, B2B Sales in transition, who Needs Salespeople on the changing perceptions and realities of the sales role in the B2B buying process with Mike Bosworth.

The series concludes with a review of what's working in existing sales and marketing methods and the necessary changes in sales training and enablement to build the sales force of the 21st century.


Via Anita Windisman
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Winning the consumer decision journey | Chief Marketing & Sales Officer Forum | McKinsey

Winning the consumer decision journey | Chief Marketing & Sales Officer Forum | McKinsey | CRM Business | Scoop.it
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How to Build a Lead Qualification Team | Business 2 Community

How to Build a Lead Qualification Team | Business 2 Community | CRM Business | Scoop.it
Businesses that build and use a Lead Qualification team convert leads at a 40% or higher rate than teams that do not (b2b Lead Agency).
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