critical reasoning
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Top tips on giving and receiving feedback

Top tips on giving and receiving feedback | critical reasoning | Scoop.it
Receiving challenging feedback is painful, but there are techniques other than the 'compliment sandwich' approach, says Karen Lynas
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The Simple Phrase that Increases Effort 40% « The Talent Code

The Simple Phrase that Increases Effort 40% « The Talent Code | critical reasoning | Scoop.it

Just one phrase:

 

I’m giving you these comments because I have very high expectations and I know that you can reach them.

 

That’s it. Just 19 words. But they’re powerful because they are not really feedback. They’re a signal that creates something more powerful: a sense of belonging and connection.

 

Looking closer, the phrase contains several distinct signals:

1) You are part of this group.2) This group is special; we have higher standards here.3) I believe you can reach those standards.

 

The key is to understand that this feedback isn’t just feedback — it’s a vital cue about the relationship. The reason this works so well has to do with the way our brains are built. Evolution has built us to be cagey with our efforts; after all, engagement is expensive from a biological standpoint. But when we receive an authentic, crystal-clear signal of social trust, belonging, and high expectations, the floodgates click open.

 

I think the lessons for teachers and coaches are pretty simple:

First, connect: like John Wooden said, they can’t care how much you know until they know how much you care.Highlight the group: seek ways (traditions, mantras,  fun little rituals) to show what it means to belong in your crew.Don’t soft-pedal high standards. Don’t pretend that it’s easy — do the opposite. Emphasize the toughness of the task, and  your belief that they have what it takes.

iPamba's insight:

I couldn't agree more – and it's important even for the final summative evaluation, when the course is over. Fact is, it may be the last assignment in the course, but their lives move forward.

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