Crisis Communication
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Learning from Bad Decisions in “Disaster Lit”

Learning from Bad Decisions in “Disaster Lit” | Crisis Communication | Scoop.it
Neil Swidey was at a neighborhood birthday party seven years ago when a lawyer friend told him about an unusual lawsuit.

Via Thomas Faltin
Kate Ames's insight:

Some interesting perspectives in a short piece, and worth further investigation.

 

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Report Cites Poor Communication Before Firefighters’ Deaths in June

Report Cites Poor Communication Before Firefighters’ Deaths in June | Crisis Communication | Scoop.it
Investigators did not assign blame for the deaths of 19 men in an Arizona wildfire, saying they followed procedure but ended up trapped.
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'Disaster talk': Roles, responses, and expectations in a triple zero call during the 2011 Queensland Floods | Ames | Australian Journal of Communication

'Disaster talk': Roles, responses, and expectations in a triple zero call during the 2011 Queensland Floods
Kate Ames's insight:

This paper examines the impact of orientation to role on job performance in a disaster context; specifically, a triple zero call-taker orienting to being a 'police officer' as opposed to being a 'dispatcher' - a small but important, perhaps, distinction.

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