Creating Accountability
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How to Get Employees to Be More Accountable

How to Get Employees to Be More Accountable | Creating Accountability | Scoop.it
Employees will respect their deadlines when you spell out these three specifics, says leadership expert Lee J. Colan.
Laura Malinowski's insight:

Be more specific than you think you need to be.  Not just 'Get this done by the end of the quarter' - but rather 'Get this done in final form with three reviews by the last business day of the quarter at 12 noon CST'. The '3-W form' - Who, What, and When. 

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Making Employees Accountable

Making Employees Accountable | Creating Accountability | Scoop.it
Boost performance with structured goals, worker input. Many workers say managment doesn't live up to its own goals.
Laura Malinowski's insight:

Get employees to describe their responsibilities. Vena felt he'd communicated a clear idea of what each salesperson needed to do to meet sales targets. But after Oechsli had each salesperson write down his or her major job responsibilities, Vena saw that "it wasn't really clear to them what they were supposed to be doing." All seemed to view their jobs passively. "They saw their responsibility as being nice to resellers who called in and asked for help, rather than being proactive," he says.

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How to Get People to Do What They Say

How to Get People to Do What They Say | Creating Accountability | Scoop.it
Four ways to create a culture of accountability. Go ahead and add your recommendations to the list.
Laura Malinowski's insight:

"Just last week, I had my senior team take a self-assessment test on personal accountability.  After all, accountability starts with me, right?  We're also two years into a customer survey through which we measure the accountability and responsiveness of all our departments.  We have found a healthy competition between departments that want to make it to the top of that list or improve scores from the previous year."

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But I Thought We Were Friends - How to Lead Peers - Trailblaze

But I Thought We Were Friends - How to Lead Peers - Trailblaze | Creating Accountability | Scoop.it
How Could You? He was angry. His tight words and finger stabbing the air made it clear: he felt betrayed. “How could you let this happen?” He had just been fired…by the President of the Company. “Me??” I replied, “I’m not the one who skipped out on the team over and over again.” He may [...]
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