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Consumerization of IT isn't just about Apple. CIO Magazine looks at the arrival of Android devices in the enterprise. The IT pro response is somewhat surprising:
"Interestingly, a lot of IT guys are rooting for Android. The reason, I think, is No comment yet.
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Supply chain, economic and technological developments are driving innovation in consumer electronics and computing at an ever greater rate. The result? More variety and often better user experiences with consumer technology and enterprise products.
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Bill Detwiler outlines factors that are both driving forward and holding back widespread tablet adoption in the enterprise.
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This is a good read for IT security professionals on how to address the influx of Apple and Android mobile devices in the enterprise:
"No longer with the option of saying no to its employees, organizations are finding that solutions and techniques exist for managing and securing the mobile devices workers wish to connect to the corporate network.
"Indeed, across the globe, business users are clamoring for corporate permission to use the coolest new consumer-oriented mobile devices, namely the iPhone and iPad, and smartphones and tablets using the Android operating system. And enterprise IT security executives are under pressure to give them this access – in a way that won't jeopardize the company's information assets."
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More: http://allthingsd.com/20111031/the-enterprization-of-consumer-apps
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An end-user's decision making process from a pure user experience standpoint, i.e., no network management or security issues are considered:
"After two weeks of trying them both. It wasn't an easy decision."
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“It’s premature to run the obituaries on RIM,” says Dan Croft, CEO of Mission Critical Wireless, which helps businesses manage mobile deployments. “Clearly they are facing some significant issues, but there are still millions and millions of BlackBerrys out there that are operating just fine. That being said, what we’re typically seeing is not RIM getting ripped out of an enterprise environment. We’re just seeing the addition of non-BlackBerry devices.”
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Simple fact of the matter is this: IT has lost full control of the application layer.
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SAP plans to tap into three global trends in the coming year across its offerings for ERP, mobile, in-memory computing and cloud services and software, says its co-CEO.
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This is a very comprehensive survey of the Consumerization of IT landscape. Highly recommended for readers new to the topic.
As early as 2005, many industry analysts predicted “consumerization” — the introduction of consumer-owned/purchased devices into enterprise and business environments — would become one of the most important technology trends of the next 10 years (Gartner 2005).
Just six years later, that has already come to fruition. Employees now rely on personal smartphones, tablets or other mobile devices to send or receive corporate email, exchange sensitive information and intellectual property, and even access enterprise networks and applications.
Earlier this year, Gartner also surveyed today’s CIO to gain perspective on consumerization in the enterprise. Gartner vice president Nick Jones’ report, “CIO Attitudes towards Consumerization of Mobile Devices and Applications,” shows that U.S.-based respondents believe in two years approximately 38 percent of their employees will be using employee-purchased mobile devices in the enterprise.
This technology migration introduces several IT security challenges, including identity access management (IAM) obstacles, mobile security and authentication requirements, compliance enforcement and general security policy.
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It was laptop PCs and BlackBerrys first, but now an expanded range of mobile technologies is poised to flood the government workplace. The mass adoption of tablet PCs, along with Apple and Android smart phones, appears inevitable.
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Their solution is called VMware Horizon Mobile, and it's designed to bridge the gap between consumerization of IT and enterprise IT. What does that mean, and can VMware and Verizon really shape the mobile landscape?
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RIM is losing the enterprise to Apple and Google even though Apple and Google haven’t put much effort into marketing their phones as business tools. Consumers are increasingly tech-savvy and know what the devices in their hands are capable of, and are insisting that IT shops provide mobile access to e-mail at the very least. While IT has historically been wary of consumer devices, it’s getting harder for IT shops to say no to the iPhone and Android because both have boosted support for Exchange ActiveSync, the de facto standard for bringing corporate e-mail to non-BlackBerry phones. BlackBerry offers more administration options, but most businesses may be satisfied with the core features available from competitors, like encryption, password unlock, forced PIN entry and remote wipes. The combination of consumer preferences, iPhone and Android becoming good enough for most business scenarios, and last week’s lengthy BlackBerry outage give businesses fewer reasons to stick with RIM. |
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Elisabeth Kubler-Ross comes to the IT Shop:
IT groups must go through a "grief process" when they are pushed by users to adopt a consumer product, and IT has to recognize that there's really no choice--and that the end result is almost always the same.
More: http://blogs.cio.com/consumer-it/16625/it-consumerization-grief-process
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Don’t look now, but many company employees are turning off their company-issued laptops and BlackBerrys. They prefer to use their personal devices—sleek, mobile and intuitive—rather than the company-sanctioned technologies perceived as outdated and hard to use.
This emerging trend hit me hard when Dan Matthews, CTO at IFS, an ERP vendor based in Sweden, introduced me to his company’s recent survey of 281 managers in manufacturing companies. In a nutshell, the survey says that managers are far less likely to use IT’s large, expensive enterprise systems (like ERP and CRM) if the application interface is difficult to use. And they expect to get the corporate information they want by using their iOS or Android devices to gain remote access to corporate systems.
More: http://www.cio.com/article/693030/Employees_Refusing_to_Use_Clunky_Enterprise_Software
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IBM has embraced the growing 'bring your own device' trend by allowing its employees to buy and use their own smartphones and tablets for work tasks, said IBM's CTO for mobility, Bill Bodin.
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A key takeaway:
"Addressing the disillusionment that many users feel toward enterprise software requires basic changes in the relationship between vendors and customers. The solution lies in a new breed of software vendor, mostly based in the cloud, which creates software intended specifically to delight users with simplicity and intuitive design. Prioritizing end-user satisfaction over complicated IT processes, these new companies are an increasingly disruptive and positive force in enterprise IT. "
More: http://www.zdnet.com/blog/projectfailures/enterprise-software-under-attack/14709
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And now for a ho-hum Monday we have a nifty infographic on the brave new world of consumer-driven IT. What path are you on? Evolutionary, or revolutionary?
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First thing one worries about? Security.
"Dropbox, the file-sharing service, is hoping to appease information technology departments by introducing a new service.
"Dropbox says it uses the same security measures as banks. Files are encrypted and Dropbox restricts its employees’ access to files. But security is only as good as a user’s password. Dropbox said it is working on two-step authentication, so people would enter a second password sent to their phone, for instance. "
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Microsoft management tool targets consumerization embedded devices News Windows for Devices: Microsoft announced a Release Candidate version of a tool designed to simplify management of smartphones and embedded devices alike.
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Top iPad Alternatives for Business:
The iPad is the gold standard when it comes to tablet computers, but there are alternatives.
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HP made the right decision today to keep the Personal Systems Group. Beyond the reasons cited, supply chain and sales synergy and expense of spinning out, it's also crucial for HP to remain in the market for personal devices, which is entering a period of radical transformaiton and opportunity.
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The password protection of the new iPads running iOS 5 can in fact be easily bypassed in less than 5 seconds with these simple 3 steps:
- Press the reset button until the power-off screen is displayed - Close and reopen the smart-cover - Press the cancel button
Voila. At this point the password protection is removed and anyone can freely access the foreground application that was running at the time when the device was initially locked
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"Because IT requires it" is hardly an enduring and sustainable business model in the age of Consumerization.
From the article:
[N]ot everyone agrees that RIM’s situation is as dire as it appears on first glance, and indeed some people prefer BlackBerrys. After all, the company has 70 million subscribers. To get a sense of what RIM’s appeal is in the iPhone and Android age, we decided to talk to some users and an enterprise smartphone management vendor that handles mobile deployments of all types. Some of Ars’ Twitter followers told us they only use BlackBerrys because their employers won’t allow other devices, and blamed corporate “inertia.” But it’s also true that some people just prefer the BlackBerry form factor, BlackBerry Messenger is well-liked, and RIM is still ahead of the competition in satisfying the unique requirements of highly regulated industries.
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The State of the Consumerization of IT Study finds that usage of personally owned devices is growing, but they're stilll pretty much used to augment traditional... |
