Technology is changing the nature of work and the terms of management. By creating a work environment that is:
*Connected in terms of bringing people together where ever and when ever without restrictions based on position in the organization.
*Information intensive focusing on data and decisions as the key resources for creating value, directing processes and producing outcomes.
*Open in the sense that barriers to resources, expertise and productive capacity are falling in the world of globalized supply chain, trade and services.
*Innovation intensive as growth becomes harder to achieve, sustain and extend in a more competitive, complicated, and constrained market. Where there is slow or challenging growth, there is a greater need for innovation.