Conflict at Workplace
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From tantrums to teams: what toddlers can teach us about empathy in business

From tantrums to teams: what toddlers can teach us about empathy in business | Conflict at Workplace | Scoop.it
by Lisa Barber This ‘Reflective Listening’ (or Empathic Listening as it is sometimes called) has been a invaluable addition to my parenting toolkit and the approach works remarkably well with grown-ups and businesses too. Far more than having a sympathetic ear, it’s about learning a specific way to respond to what you are seeing, hearing and sensing. Because it comes from a non-judgmental position of respect, it builds trust and encourages open communication....The 6 reasons why putting empathy on the menu will grow your business - Customers feel safe. People don’t buy from you or hire you if they don’t feel safe with you or your brand. When people know you ‘get’ them they will feel safe around you. They’ll trust the brand. - You’ll produce better results. When people feel safe and understood they relax and will communicate openly and honestly with you. As a result, you’ll be able to tailor your offering accordingly and produce better results. They’ll recommend you to more people...
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my female coworker keeps staring at my chest — Ask a Manager

my female coworker keeps staring at my chest — Ask a Manager | Conflict at Workplace | Scoop.it
I also wonder if the OP is sitting above the coworker (like on a desk or something) while training her, and this is why she keeps staring at her chest – she looks back at her and that's just the first spot her eyes go.
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Empathy: the last big business taboo?

Empathy: the last big business taboo? | Conflict at Workplace | Scoop.it
Empathy must no longer be perceived as a soft overtly feminine skill but as a commercial tool that businesses ignore at their peril

 

Lack of empathy in the workplace is one of the reasons that women find it difficult to flourish in corporations. In the technology industry alone,41% of women leave before 10 years. Must the companies that make our machines treat their staff as if they were machines too?

 

We can see the empathy deficit in the culture of business. Most corporations have become places where 'systemisers' flourish. According to professor Simon Baron-Cohen, these are individuals who excel at logic and analysis but tend to perform worse at empathy skills. Systemisers are more likely to be male.

 

Corporations place very little value on the other extreme: the empathisers: These are people who are good at reading emotions and understanding the dynamics of a situation and they tend to be female.

 

by Belinda Parmar


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Keith Meyer's curator insight, August 5, 2013 10:11 PM

I have to agree and more to the point state that the best way to gain productive loyalty from employees is by showing empathy and practicing open and honest communication.

Lauran Star's curator insight, August 6, 2013 8:53 AM

Empathy is strength!

malek's comment, August 19, 2013 7:22 AM
with empathy, you can't fake it, till you make it
Rescooped by Darren Robertson from Respectful Workplaces
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Workplace Conflict - Sydney Colloquium, Hilton Hotel July 22, 2013 - Proactive Resolutions

Workplace Conflict - Sydney Colloquium, Hilton Hotel July 22, 2013 - Proactive Resolutions | Conflict at Workplace | Scoop.it
Click below to watch invitation video: Workplace Conflict + MORE

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Chris Ringer's curator insight, June 18, 2013 8:55 PM

Join ProActive ReSolutions' Managing Director, John McDonald, and Rosemary Milkins, NSW Fire and Rescue Deputy Commissioner, for an enlightening, and sure to be entertaining, address on workplace conflict. Bullying: From the Basement to the Boardroom - Why its so difficult to deal with and what you can do to eradicate it.

Jeffrey Ringer's comment, July 1, 2013 7:52 PM
A trip to Sydney to see this would make a great Birthday present.
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Jon Lovett l 2013 Pitzer College Commencement Keynote -- May 18, 2013

President Barack Obama and Hillary Clinton's former speechwriter Jon Lovett shares life lessons about authenticity, integrity and fighting "the culture of bu...

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This is a truly inspirational and poignant speech by a fantastically charming individual

 

 

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what can I do about a senior coworker who always misses meetings ...

Back in my entry level days, my coworkers and I would line up at our manager's office to get a minute to talk to him, or leave him a pile of stuff with a 2-post-it note written question for his response.
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should you date a coworker? — Ask a Manager

should you date a coworker? — Ask a Manager | Conflict at Workplace | Scoop.it
There's no good reason for that, even with co-workers. It doesn't even matter whether he's “embarrassed” or keeping multiple girlfriends/wives – he's disrespectful and not worth wasting a moment of your time on at that point.
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my new coworker is questioning and redoing my work - Ask a Manager

my new coworker is questioning and redoing my work - Ask a Manager | Conflict at Workplace | Scoop.it
Am I being overly sensitive or is this coworker's behavior as intrusive and/or disrespectful as it seems? What if anything would you advise? There are two possibilities here: 1. He's overstepping appropriate boundaries.
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Rescooped by Darren Robertson from Leadership Journey
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A Quick and Really Fun Overview of The Go-Giver | Bob Burg

A Quick and Really Fun Overview of The Go-Giver | Bob Burg | Conflict at Workplace | Scoop.it

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AlGonzalezinfo's curator insight, May 11, 2013 9:08 AM

Are you a go-giver, a go-getter, or a go-taker?  

 

Your answer is directly related to the quality of your leadership!

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Stopping Workplace Violence

Stopping Workplace Violence | Conflict at Workplace | Scoop.it
Workplace violence is responsible for nearly one out of every five on-the-job deaths.

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Richard Hart's curator insight, February 8, 2013 3:16 PM

More sobering statistics and anecdotes about workplace violence in the US.

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my rude and intrusive coworker makes me feel horrible — Ask a ...

my rude and intrusive coworker makes me feel horrible — Ask a ... | Conflict at Workplace | Scoop.it
I have a question about how to deal with a coworker. Some background info: I'm a 25-year-old woman, outgoing, and I'm well liked around the office and have been there for 18 months. She's a 64-year-old woman and some ...
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Social Media in the Workplace – Employers Must Now Comply With ...

Because this federal law covers both union and non-union workplaces, the National Labor Relations Board (“NLRB” or the “Board”), an independent federal government agency, has recently found in a growing number of cases that non-union Employers' ...
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The Emotional Life Of The Brain - Forbes

The Emotional Life Of The Brain - Forbes | Conflict at Workplace | Scoop.it
Pioneering neuroscientist Richard Davidson says our personalities and emotional responses are rooted in the brain. He explains how we can change the brain to transform our lives.

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Leadership: How to Get From Good to Great

Leadership: How to Get From Good to Great | Conflict at Workplace | Scoop.it
“ Focus on a few core components of leadership and you can take your company to new heights.”
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Poisonous Attitude: Reason to Fire an Employee? - Human Resources

Poisonous Attitude: Reason to Fire an Employee? - Human Resources | Conflict at Workplace | Scoop.it
When two clients alerted us of her disrespectful and unkind treatment of her colleage in their very presence – we let her go. November 19, 2011 ...
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The Number One Job Skill in 2020 - Every one of these jobs is all about empathy.

The Number One Job Skill in 2020 - Every one of these jobs is all about empathy. | Conflict at Workplace | Scoop.it
What's the crucial career strength that employers everywhere are seeking -- even though hardly anyone is talking about it? A great way to find out is by studying this list of fast-growing occupations

 

Sports coaches and fitness trainers. Masseuses, registered nurses and physical therapists. School psychologists, music tutors, preschool teachers and speech-language pathologists. Personal financial planners, chauffeurs and private detectives. Each is expected to employ at least 20% more people in the U.S. by 2020.

 

Did you notice the common thread? Every one of these jobs is all about empathy.

 

George Anders


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Jarie Bradley's curator insight, June 11, 2013 11:52 PM

Interesting...

Gene Shklover, PhD's curator insight, June 12, 2013 8:53 AM

Very interesting and significant trend 

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The Carrot and The Stick "On Steroids"

The Carrot and The Stick "On Steroids" | Conflict at Workplace | Scoop.it
There are a few cliché expressions that I've heard a lot of recently at healthcare conferences. Some of these clichés really need to be retired, including the phrases "carrot and

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The Four Horsemen: Introduction - The Gottman Relationship Blog

The Four Horsemen: Introduction - The Gottman Relationship Blog | Conflict at Workplace | Scoop.it
In our disputes, at times, I don't even feel like my partner likes me much. (T/F). 4. I have to defend ... in our disputes. (T/F). 13. I basically feel disrespected. (T/F). 14. Many of our issues are just not my problem.
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my coworker hit me in the head while I was on a work call — Ask a ...

Smacking someone in the workplace is bad, full stop. Doesn't matter what gender either person is. Reply. Cassie June 10, 2013 at 10:32 pm. I agree. Some of my coworkers act very young (even though they are +/- 30 yrs old) ...
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Performance Management: Conflicts Between Colleagues - HR ...

Performance Management: Conflicts Between Colleagues - HR ... | Conflict at Workplace | Scoop.it
A great article from MedMonthly on the forgotten part of performance management and dispute resolution – communication. ...
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Reasons For Conflicts At Workplace And Possible Solutions

Reasons For Conflicts At Workplace And Possible Solutions | Conflict at Workplace | Scoop.it
Personality clashes- These types of clashes may be caused due to disrespect, misconceptions, or lack of commitment of the employee. Moreover, even a silly comment for that matter might fuel a clash between the co-workers.
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my rude and intrusive coworker makes me feel horrible — Ask a ...

my rude and intrusive coworker makes me feel horrible — Ask a ... | Conflict at Workplace | Scoop.it
I have a question about how to deal with a coworker. Some background info: I'm a 25-year-old woman, outgoing, and I'm well liked around the office and have been there for 18 months. She's a 64-year-old woman and some ...
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What does it take to have a winning corporate culture?

What does it take to have a winning corporate culture? | Conflict at Workplace | Scoop.it
What does it take to have a winning corporate culture?

 


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Richard Hart's curator insight, January 27, 2013 11:18 AM

From the article: Reinforce the story of company’s founders, their vision and messages to make your employees a part of this mission and help create a heritage that can celebrated and can be something to be proud of. This will ultimately drive employee’s performance and the overall success of the organization.

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DOGS & CATS: Pets, Pests Enjoy Warm Weather - Gazette Newspapers

DOGS & CATS: Pets, Pests Enjoy Warm Weather - Gazette Newspapers | Conflict at Workplace | Scoop.it
DOGS & CATS: Pets, Pests Enjoy Warm Weather
Gazette Newspapers
Fleas defecate while biting and feeding on animals and humans. When a person scratches the bite, the bacteria from ... Dr.
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Would You Rehire a Fired Employee? - Human Resources - About.com - About - News & Issues

Would You Rehire a Fired Employee? - Human Resources - About.com - About - News & Issues | Conflict at Workplace | Scoop.it
Would You Rehire a Fired Employee? - Human Resources - About.com About - News & Issues Our experience is … they still have difficulties in the 2nd workplace. There were reasons why they ....
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