Computer-Mediated Communication Portfolio
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Community Building (Facebook Group Page)

Community Building (Facebook Group Page) | Computer-Mediated Communication Portfolio | Scoop.it

My groups’ Facebook page on cyber bullying is a great example of community building. We wanted to create a community and environment that teenagers on Facebook could go to and share experiences, ideas, and get more information and awareness on the epidemic that is cyber bullying.

 

The present series of studies have found that self-disclosure is higher in computer-mediated communication than face to face, and that both visual anonymity and heightened private/reduced public self-awareness can be implicated in this effect (Joinson 2001). This means that in most cases, the general public would rather disclose personal things about themselves through computer-mediated communication and that their “real” selves come out rather than not when they are face to face with another person or group.

 

We designed the page to be user friendly and to be inviting. We advertised on Facebook and invited people that we knew to join our page and at least glance at our cause hoping to make an impact on as many people as we could. We added tabs to give
people background information, photos, and articles as well as a tab that enables a chat with one of the members of our group. We showed ourselves as “Hosts” and “Creators” to let people know who we were and to make the experience more personal. Hrastinski says “Both the medium itself and most importantly, how the medium is used will affect the degree of formality of communication.” My group and I decided to use Facebook to make our page formal and informal. Formal information and cause and informal communication to create an open forum type situation.

 

References:

Joinson, A. (2001) Self-disclosure in computer-mediated communication: The role of
self-awareness and visual anonymity. European Journal of Social Psychology 31,
177-192. Available at: https://blackboard.albany.edu/bbcswebdav/courses/2119-ACOM-375-9281/Joinson%20self%20disclosure%20in%20cmc.pdf

 

Hrastinski, S. (2010) Informal and formal dimensions of computer-mediated communication: A model. International Journal of Networking and Virtual Organizations, 7(1), 23-38. Available at: http://is2.lse.ac.uk/asp/aspecis/20080188.pdf

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Filtering/Curating (Personal Blog Post) - Defining Cultures

Filtering/Curating (Personal Blog Post) - Defining Cultures | Computer-Mediated Communication Portfolio | Scoop.it

A good example of filtering and curating is the blog post that I wrote on defining culture sources. I used the delicious.com database and did key searches from delicious,
google and bing to find definitions of culture. You can do any search for any subject and use keywords to find other things in the topic area. The keywords I used were culture definition, definition of culture, summary of culture and culture. The list is compiled into the links and their basic summaries, so in essence by viewing these links and sources you should be able to come up with a good idea of what culture means. The same goes for any other filtered or curated list on any topic.

 

Social media sites are being used as new tools for journalists, protesters and everyday people looking for the news. However, as they grow, the amount of content is overwhelming (Gorman 2011). Most people that look for and research filtered lists are looking for news that they need fast or that they need thorough resources to check. Most news gets collected in these lists and circulated throughout the web. Websites make money on making highly relevant and researched lists that their users subscribe to usually for a fee. Gorman says “Clinch described the service as a type of social media news agency that provides lists of sources and content for a price to their pro subscribers.”

 

The design of the post is structured to be short, sweet, and to the point. The heading is to tell you exactly what you are looking at, the links bring you right to the sources that were looked at, and the descriptions are for brief glances to see whether clicking on the link and looking further will be useful for the user. "Storyful is a social media news tool created by journalists that finds the most relevant, real and interesting video, tweets and posts coming from people in the middle of events around the world" (Gorman 2011). Usually sites that use these tools and cater to these audiences have sites that are very customizable around what their target audiences are looking for.

 

References:

Gorman, T. (2011) Social Media Curation Tool Storyful Helps Separate News From Noise. Available at http://www.pbs.org/newshour/rundown/2011/04/social-media-curation-tool-separates-news-from-noise.html

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Formal CMC (Yammer.com Post)

Formal CMC (Yammer.com Post) | Computer-Mediated Communication Portfolio | Scoop.it

I chose my blog post about Yammer.com as my example of Formal Computer - Mediated Communication because when writing about a professional tool, I felt like I was pitching a sale. Showing the affordances of the tool brought out a formal language
characterized by elements of Hrastinski’s article on dimensions of formality and informality. When I wrote the piece I decided that it had to represent a professional aspect more than just talking about the website.

 

According to Hrastinski (2010), elements that make up formality are: scheduled, one-way, preset agenda, mandatory, authority-organized, content-focus, formal language,
and high cost. My blog post is one-way, it was scheduled (planned), it was mandatory for class, authority-organized in the assignment, focus was on the content (affordances of yammer.com), and even though it didn’t cost anything, it did have a formal language the way that I wrote it to target business people.

 

The development of my post was mostly a generic template that was selected by the class. Even though not much is customizable, the content is really where it counts and I made sure that I went into as much detail as I could. This ties into what Hrastinski said in his article “both the medium itself and, most importantly, how the medium is used will affect the degree of formality of communication." I think that if the medium was more customizable it might have lost that professional and formal edge that it has currently.

 

References:

Hrastinski, S. (2010) Informal and formal dimensions of computer-mediated communication: A model. International Journal of Networking and Virtual Organizations, 7(1), 23-38. Available at: http://is2.lse.ac.uk/asp/aspecis/20080188.pdf

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CMC Language (YouTube Video on Gun Control)

I chose this video on gun control as a classic example of trolling because it shows that
exact language that “trolling” is. The comments and conversations between the YouTube users underneath the video shows viewpoints to both sides of the gun control debate. Some use vulgar and argumentative language to get their points across and others debate in a more calm and composed demeanor. Although most use statistics, to actually put input into the conversation, it is best to do your own research and not count on any of the comments being the whole truth per say.

 

Some people that comments on the video seemed to just want to “stir the pot” and get the conversation moved more towards an argument. According to Hardaker, a troll is an individual “who constructs the identity of sincerely wishing to be part of the group in question, including professing or conveying pseudo-sincere intentions, but whose real intention(s) is/are to cause disruption and/or to trigger or exacerbate conflict for the purposes of their own amusement” (Rosenfeld 2011). This was apparent in some users tone, and language in the debate.

 

The only thing customizable or designable about the video, are the comments themselves. You can use the “@” sign to designate who your most recent comment is directed towards (which also makes people take more offense to people that post things directly at them). I think that this is what makes the negative language come
out in most cases. Rosenfeld says “This means that anytime a chat room, message board, Facebook wall, Twitter stream or comment section of a news article is intentionally goaded into argumentative chaos, the instigator might be trolling.”

 

References:

Rosenfeld, E. (2011) Internet Trolls Get Analyzed By a New Study, Though
They’ll Probably Say It’s Wrong, www.time.com. Available at: http://newsfeed.time.com/2011/06/16/internet-trolls-get-analyzed-by-a-new-study-though-theyll-probably-say-its-wrong/#ixzz1VDQyrhOR

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Gmail: Email from Google

Gmail: Email from Google | Computer-Mediated Communication Portfolio | Scoop.it

E-mail from Google (Gmail) is a powerful tool emerging in the ever upgrading world of
e-mail. There are many features that make Gmail one of a kind and superior to other e-mail hosting programs and websites. With such features as: e-mails grouped into conversations, automatic contact lists, many tools to enhance e-mails (labels, task book, event creation), and enhanced spell check and file attaching, it is easy to see that the world of e-mail is being advanced at a fast rate.

 

The more that people are becoming comfortable with e-mail settings and usage, some studies show that they rather e-mail a professional then meet them in person or talk
over the phone. As a college student, e-mail is your main source of communication with professors and school officials and I think using certain e-mail addresses for certain ventures is key. “Based on the results of this study, it appears that communication scholars should not only look at rates of e-mail use, but the extent to which young adults prefer it over FtF communication in academic settings when specific goals are being sought” (Taylor 2011). I think that the confidence in your ability to write messages via e-mail, makes your more likely to come off to the other person in a better and more intelligent light.

 

I use Gmail for everything career wise (jobs and internships etc.), I think that it is more professional and gives me tools to write and sustain professional messages and
conversations. You can’t customize the look or anything but it does give you more tools to use than most other e-mail programs. Herring says “Most CMC currently in use is text-based, that is, messages are typed on a computer keyboard and read as text on a computer screen, typically by a person or persons at a different location from the message sender.” I think it would be safe to say that even though most e-mail programs are not too customizable, it remains that essential form or mode of computer-mediated communication to date and in essence all other forms take essential elements from e-mail messaging and expand on them.

 

References:

Taylor, M, Jowi, D., Schreier, H. & Bertelsen, D. (2011) Student’s Perceptions of E-Mail Interaction During Student-Professor Advising Sessions: The Pursuit of
Interpersonal Goals Journal of Computer-Mediated Communication 16, 307-330.
Available at: https://blackboard.albany.edu/bbcswebdav/courses/2119-ACOM-375-9281/CMC%20vs%20f2f%20university%20advisors.pdf

 

Herring, S. (CMD) (2001) Computer-Mediated Discourse. Handbook of Discourse Analysis, edited by Deborah Tannen, Deborah Schiffrin, and Heidi Hamilton. Oxford: Blackwell. Available at: http://www.let.rug.nl/redeker/herring.pdf

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Identity Development (Facebook Event Page)

Identity Development (Facebook Event Page) | Computer-Mediated Communication Portfolio | Scoop.it

I chose my group’s Facebook Event Page as an example of Identity Development because our mission was to educate and try and help people understand what all types of bullying consist of and how to take a stand. We were promoting and trying to develop the identity of educated students trying to become leaders in a movement that could be looked up to and sought after for advice and information about the topic.

 

Identity and reputation go hand in hand. When building our reputation and identity, we wanted to come off as that we had a lot of good information, we were very personable and that people could come to the page and always get good, relevant content. Reputation management has now become a defining feature of online life
for many internet users, especially the young. While some internet users are careful to project themselves online in a way that suits specific audiences, other internet users embrace an open approach to sharing information about themselves and do not take steps to restrict what they share (Pew 2010).

 

In the design of the page, we post content and also let people that accept the event post
content as well to give their input and ideas. We put a lot of emphasis on the main header and first dialog box on the page to clearly explain why we invited our Facebook friends to the event. We wanted to make sure that people actually read our message and took our event into consideration because some events people treat as spam and don’t really read them. If they thought that ours was also like this, then they would never even look into it deeper and see what it was really about. According to Pew, "activities tied to maintaining an online identity have grown as people post information on profiles and other virtual spaces – 46% of online adults have created their own profile on a social networking site, up from just 20% in 2006."

 

References:

Pew Internet (2010) Reputation Management and Social Media: How people monitor
their identity and search for others online. Available at: http://www.pewinternet.org/~/media//Files/Reports/2010/PIP_Reputation_Management_with_topline.pdf

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Networking (LinkedIn)

Networking (LinkedIn) | Computer-Mediated Communication Portfolio | Scoop.it

My LinkedIn profile is a great example of networking. I aim to display myself in a professional manner in the information I portray about myself because potential
employers and other professionals will be viewing my profile. I use the tools the LinkedIn provides such as searching for employers, posting your resume, e-mailing other professionals, and posting your job experiences, school accomplishments, and what you are trying to pursue.

 

When it comes to reputations online, people are very aware in this day and age that
certain sites as a LinkedIn, should be dealt with in a proper and professional manner. Since your LinkedIn profile is being seen my company professionals and potential employers, one must make sure that their reputation and image are proper for the medium. Reputation management has now become a defining feature of online life for many internet users, especially the young. While some internet users are careful to project themselves online in a way that suits specific audiences, other internet users embrace an open approach to sharing information about themselves and do not take steps to restrict what they share (Pew Internet 2010).

 

The only aspects that you can customize on the site are your profile picture and documents that you can upload. There are no backgrounds you can choose from or
font styles to change. You can edit the text only by typing into the text boxes you are given. Although it is not very customizable, all the content on the page is the user’s own to fill in, so in that aspect everything on the page is essentially you. (Pew Internet 2010) Search engines and social media sites play a central role in building one’s reputation online and many users are learning and refining their approach. When developing a LinkedIn page you must write as if you were speaking to an interviewer and relay the information about yourself with proper grammar, punctuation, and spelling etc.

 

References:

Pew Internet (2010) Reputation Management and Social Media: How people monitor their identity and search for others online. Available at:
http://www.pewinternet.org/~/media//Files/Reports/2010/PIP_Reputation_Management_with_topline.pdf

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Informal CMC (Personal Facebook Page)

Informal CMC (Personal Facebook Page) | Computer-Mediated Communication Portfolio | Scoop.it

I chose my own personal Facebook page as an excellent example of informal
computer-mediated communication because it has all the characteristics that make up the way of communicating informally. I use the page to interact with my friends. I usually use it to keep in touch with my networks (Home=Long Island, School=Albany). I find that when I am at school, I use Facebook mainly to keep in contact with my friends from home and vise-versa.

 

In Hrastinski’s article (2010), he states that something being informal as opposed
to formal consists of the following attributes: unscheduled, interactive, emergent agenda, optional, participant-organized, experience-focus, informal language and low cost. I use to not care about the language that I used when posting comments and statuses on Facebook, swearing etc, even though now I toned it down a little (companies view potential employee’s pages), I still just say the things that are on my mind that I want to share with the online community. I don’t schedule my posts, I do interact with my friends daily, my agenda is straight forward, using the site is not mandatory, my thoughts are organized by myself only, there is some attention to experience in some thoughts, for the most part speak informally to friends, and the site does not cost anything (Quan-Hasse 2007).

 

(Ellison, Steinfeld, Lampe 2007) Assessing bonding and bridging social capital, explore a dimension of social capital that assesses one’s ability to stay connected with
members of a previously inhabited community aka maintained social capital. Facebook only allows you to really customize your profile picture, privacy settings and
account settings but all the content that comes through your page is either yours or from a friend of yours on the site. As for the development, it’s basically ongoing as you meet people and add them to your social network on Facebook (example of social capital).

 

References:

Hrastinski, S. (2010) Informal and formal dimensions of computer-mediated communication: A model. International Journal of Networking and Virtual Organizations, 7(1), 23-38. Available at: http://is2.lse.ac.uk/asp/aspecis/20080188.pdf

 

Quan-Hasse, A. (2007). University students’ local and distant social ties: Using and
integrating modes of communication on campus information, Communication &
Society 10 (5), October 2007, pp. 671-693

 

Ellison, N.B., Steinfeld, C., & Lampe, C. (2007). The benefits of Facebook “friends:” Social capital and college students’ use of online social network sites. Journal of Computer-Mediated Communication, 12(4), article 1. http://jcmc.indiana.edu/vol12/issue4/ellison.html

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(Twitter)

(Twitter) | Computer-Mediated Communication Portfolio | Scoop.it

Twitter is becoming one of the most popular social media/networking sites in the world behind the likes of Facebook. It gives the users a different platform and different tools to use to share information and connect with others. You can follow your favorite celebrities, athletes, movie stars, or even your friends. You can quickly get news by using hash tags (#) and mention signs (@). The world of computer-mediated communication has definitely changed by the emergence of twitter and its unique capabilities.

 

A hashtag is a keyword that you type in your tweet along with a # sign. It makes any tweet with that word aggregate on one page (Masullo-Chen 2011). You can in essence create your own webpages by effectively using hashtags to get your thoughts as well as other peoples' thoughts together in one space that you can constantly update.

 

The design of the website is very user-friendly. You can customize the background
of your personal page and how others see yours. You can personalize your information and privacy settings as well. Besides that, the rest is pretty much the content you put out on your page and others pages by “retweeting” and mentioning others in various ways. Masullo says "Retweeting is when one person copies what someone else tweets and tweets it again, usually crediting the original tweet."

 

References:

Masullo-Chen, G. (2011) You’re on Twitter, Now What? Save the media blog. Available at: http://savethemedia.com/2009/03/09/youre-on-twitter-now-what/

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(YouTube) - Broadcast Yourself.

(YouTube) - Broadcast Yourself. | Computer-Mediated Communication Portfolio | Scoop.it

YouTube is an interactive media website that is based on video content. Music videos,
user-uploaded videos, and any videos in general are used to generate “buzz” about a new artist or new idea for example. You can even find “to-do” videos as well as many others. It is a very highly used and well-known mode of computer-mediated communication because anyone that creates an account can upload a video from professional ventures to amateur ventures. Now you can subscribe to someone’s video blog (vlog usually through YouTube as it is the largest platform for this content) and get updates every time they post a new video. You can create your own favorites channel or all your marked videos and you can even now connect your YouTube content with other social media platforms.

 

(Van Den Dam 2010) “As there are more amateurs than professionals and the network grows, the power of media is quickly shifting away from the editors, the publishers and
even governments.” As more people get accustomed to the internet and computers they are putting their ideas out there to get recognized and sought after. Companies are now looking for ideas and more frequently asking the public or holding contests for amateurs to get their input shown on a grand stage, such as a contest to get your own commercial shown at the super bowl etc. Companies are enlisting and paying for these ideas and inputs and a lot more people are getting recognized and recruited based on videos that can be found on YouTube.

 

YouTube is very customizable as it pertains to the content side of the website. Even though there are no backgrounds or statuses, you can create your own channel and put
your own content on it for whatever audience you are trying to reach whether it is your friends or fans. “The new generation have a different set of expectations about the kind of content they will get, including when and how they will get it, where they will get it from, and who they will get it from. They want control over their media, instead of being controlled by it” (Van Den Dam 2010). With this new mentality, professionals have to be aware of the changing landscape of all industries dealing with media and how their information has to be portrayed and through what medium to get it out to their audience’s the best that they can. New view: changing from consumer’s media
perspective being subordinate to it being superior.

 

References:

Van Den Dam, R. (2010). How social media is redefining broadcasting. Broadcast Engineering, May 1. Available at: http://broadcastengineering.com/production/social-media-redefining-broadcasting-0510/index2.html

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