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POWER SELLING
How to attract more customers, keep them and create value for them
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Leadership, Customer Service And Sustaining The Customer Experience - Forbes

Leadership, Customer Service And Sustaining The Customer Experience - Forbes | POWER SELLING | Scoop.it
If you want to deliver consistently great service and a sustainably great customer experience, your leadership focus needs to be different from what’s required to maintain production capacity in manufacturing.
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Telefonica deploys HP Customer Experience Assurance application - Computer Business Review

Telefonica deploys HP Customer Experience Assurance applicationComputer Business ReviewCommunications service provider (CSP) Telefonica has deployed HP Customer Experience Assurance (CEA) application to offer enhanced mobile broadband experience to...
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Don't Let Channel Management Ruin Your Customer Experience by Mitchell Osak

Don't Let Channel Management Ruin Your Customer Experience by Mitchell Osak | POWER SELLING | Scoop.it
Don't Let Channel Management Ruin Your Customer Experience by Mitchell Osak - Firms competing in channel-intensive markets are regularly challenged to satisfy finicky and value conscious customers without introducing too much cost and complexity. ...
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Building a message map – Solve for Interesting

Building a message map – Solve for Interesting | POWER SELLING | Scoop.it
Building a message map...some really good advice on go to market strategy - http://t.co/VrBODMV1...
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HP announces major restructuring including ESSN - DatacenterDynamics

HP announces major restructuring including ESSN - DatacenterDynamics | POWER SELLING | Scoop.it
DatacenterDynamicsHP announces major restructuring including ESSNDatacenterDynamicsHP has announced a company restructure designed to make the company more efficient which includes merging its Global Accounts Sales organization with the new HP Enterprise...
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Forrester’s 2012 Customer Experience Predictions | Forrester Blogs

@Forrester 2012 Customer Experience Predictions: Companies will focus on delivering unified #cxp...
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Use Technology to Mobilize Your Sales Force (Without Overwhelming Anyone) | ChiefExecutive.net | Chief Executive Magazine

Use Technology to Mobilize Your Sales Force (Without Overwhelming Anyone) | ChiefExecutive.net | Chief Executive Magazine | POWER SELLING | Scoop.it
RT @ChiefExecGrp: Use Technology to Mobilize Your Sales Force (Without Overwhelming Anyone) http://t.co/tev2oQUK...
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Create a Customer Board of Directors | Shep Hyken

One of the seven customer service strategies covered in my latest book, The Amazement Revolution, focuses on creating a community of loyal customers.
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Fundamentals of B2B Lead Generation Programs within Key Accounts

Fundamentals of B2B Lead Generation Programs within Key Accounts | POWER SELLING | Scoop.it
Each Key Account should have a program that allows complete visibility to the entire sales funnel, producing a steady flow of qualified leads.
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Twitter Adder – Professional Twitter Marketing Tools – Automatic Twitter Software – Automate Twitter Posts, Auto Twitter Follow, Automate Unfollow, Mass Tweets, Twitter Search, more ..

Twitter Adder – Professional Twitter Marketing Tools – Automatic Twitter Software – Automate Twitter Posts, Auto Twitter Follow, Automate Unfollow, Mass Tweets, Twitter Search, more .. | POWER SELLING | Scoop.it
10,000 hooked followers a week, let me inform you how to procure them as followers,and increase your sales http://t.co/xIP5iKD3...
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Managing a Multi-Generational Sales Force

Managing a Multi-Generational Sales Force | POWER SELLING | Scoop.it
For the first time in US history, four generations are working side by side, representing a 50-year age and experience span. On the upside, companies benefit from the range of experience and unique...
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Customer Service Experience: How Can You Make Their Day?

Customer Service Experience: How Can You Make Their Day? | POWER SELLING | Scoop.it
When I was in college, I participated in student life and leadership. While I was training to be an orientation leader, I was introduced to the Fish Philosophy.
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MAKING CUSTOMERS

MAKING CUSTOMERS | POWER SELLING | Scoop.it
Training for Leaders, Sales Managers and Salespeople (If you want to increase sales...stop selling!
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McDonald's global sales continue to decline - BBC News

McDonald's global sales continue to decline - BBC News | POWER SELLING | Scoop.it
Sales at McDonald's outlets in the United States fell 4.6% in November - more than double the expected decline.
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Digital and Multi-Channel Management: Benjamin Tilly, Sanofi ...

Digital and Multi-Channel Management: Benjamin Tilly, Sanofi ... | POWER SELLING | Scoop.it
BT: The sales representatives have the best insight into the customer as they are working with them every day. So it's important to tap into that knowledge when deciding on your marketing channel mix.
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3 Social Community Strategies to Drive Innovation, Engagement, and Sales | ClickZ

3 Social Community Strategies to Drive Innovation, Engagement, and Sales | ClickZ | POWER SELLING | Scoop.it
Have you nurtured an active community of brand advocates? Here's what's next.
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Why Sales Managers Let Down Sales Targets And How Sales ...

Why Sales Managers Let Down Sales Targets And How Sales Management Software Can Help. Article by Manny. Managing sales staff performance remains one of the critical aspects, which can either make or break a sales ...
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Is Oracle Ignoring The Real Enemy? - InformationWeek

Is Oracle Ignoring The Real Enemy? - InformationWeek | POWER SELLING | Scoop.it
Sydney Morning HeraldIs Oracle Ignoring The Real Enemy?InformationWeekBut while it focuses on SAP, nimble rivals such as Salesforce.com and WorkDay loom large.
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Top 25 Posts for 2011 on Sales Enablement and Sales Intelligence

Top 25 Posts for 2011 on Sales Enablement and Sales Intelligence | POWER SELLING | Scoop.it
Closing out the year we wanted to look over the content that you have found most interesting and shared most often. 2011 was a big year for sales intelligence and the use of technology by sales tea...
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6. Pharmaceuticals: Go to Market More Effectively

6. Pharmaceuticals: Go to Market More Effectively | POWER SELLING | Scoop.it
strategy+business: 6.Pharmaceuticals: Go to Market More Effectively http://t.co/Ug54V1bJ...
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Experience Design Is The Future of Mobile Payments

Experience Design Is The Future of Mobile Payments | POWER SELLING | Scoop.it
A HOLISTIC CUSTOMER EXPERIENCE IS THE FUTURE OF MOBILE PAYMENTS (A Holistic Customer Experience is the Future of Mobile Payments | Idea Engineers http://t.co/lWdhM9KH via @perrychan...)...
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Why User Experience Is Critical To Customer Relationships | Fast Company

Why User Experience Is Critical To Customer Relationships | Fast Company | POWER SELLING | Scoop.it
 This is part one of a limited series on the need for brands to employ UX in new-media strategies to improve customer experiences and engagement.With the explosion of social media and smart devices, customers are becoming incredibly sophisticated,...
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Closing the Sale | Top Commission

Closing the Sale | Top Commission | POWER SELLING | Scoop.it
After all is said and done, you have presented your sales pitch, and the prospect is mulling it over, now comes the critical part in the transaction.
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Watch Out…Customer Experience Innovations Can Come From Where You Least Expect Them | Forrester Blogs

Watch Out…Customer Experience Innovations Can Come From Where You Least Expect Them http://t.co/svA8sazG #CX #CustExp #CustomerExperience...
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How to improve the customer service experience in the software industry - by Caryna St. John - Helium

While computers are efficient, they are impersonal. In an increasingly technological environment, companies that offer human attention and interac..., Caryna St.
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