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Teach the World to Respect Your Time

Teach the World to Respect Your Time | Business English in Maslak for Professionals | Scoop.it
If you don't believe your time is valuable, why should anyone else?

Via Daniel Watson
Kevin Cuckow's insight:
This article is well worth reading..I have lived and worked in several countries and never before have I been so frustrated as I do now with the Turkish citizens and clients and their timekeeping... Utterly ignorant and selfish and disrespectful when it comes to time and punctuality.

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Daniel Watson's curator insight, March 25, 9:11 PM

 

As a business owner or manager, you only have so many hours each day to complete all of the tasks that need to be completed, to keep your business moving forward. The last thing you need, is for time thieves, to distract you from the tasks that you have set out to achieve on any given day. The key to stopping time thieves, is to teach them to respect your time, and this article tells you how to achieve this outcome.

Shubham Chaubey's curator insight, March 26, 9:43 AM

Great article here. I love it. #Know_your_worth

Kami Campbell's curator insight, March 29, 1:38 AM
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4 Tips to Improve Your Interpersonal Skills

4 Tips to Improve Your Interpersonal Skills | Business English in Maslak for Professionals | Scoop.it
3) Practice Empathy-Building Activities
An enormous part of being able to effectively communicate with others is being able to empathize with and understand things from their point of view. Being able to empathize with others is a crucial part of forming connections at work because it allows us all to take into account one another’s needs personal issues.

However, learning to take the perspective of another—also known as mindfulness—can be difficult. Where does one begin with learning the perspectives of someone who has a different worldview, morals, or set of life experiences?

A good place to begin may be with engaging in a few empathy-building activities. This can include things like:

Roleplay sessions with coworkers;
Writing a creative essay where the goal is to imagine a day in the life of someone else; or
Just reading a good book once in a while.

Via Edwin Rutsch
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4 Leadership Lessons You Should Learn Early

4 Leadership Lessons You Should Learn Early | Business English in Maslak for Professionals | Scoop.it

Leadership challenges are more complex today than ever before, and one leadership challenge that I see as an executive coach is the tendency to anticipate what might happen tomorrow while forgetting about what is happening today. In other words, leaders try to outthink and overanalyze the future. They anticipate all the possibilities that could happen, select the outcome most likely to occur and then mold their leadership style to accommodate it, only to find that Murphy has a full-time job and is apparently dedicated solely to them — and Murphy wins.The point is, tomorrow, next week or next year are all uncertain, so if you try to mold your leadership style to the “most likely” option to occur, then you’re not leading, you’re contingency planning.

 

Leaders don’t just think about the future, they think in it. Once they have a clear picture of what they want to see, where they want to be—as an individual or as a team — and why, they begin to mold the world around them to achieve it.


Via The Learning Factor
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Ron McIntyre's curator insight, November 3, 2017 11:04 AM

Agree?

Javier García's curator insight, December 29, 2017 7:06 PM

You never really know the type of leader you need to be. You may have an idea of how you want to lead but as situations change and reality unfolds, you begin to see that who you aspired to be and what you hoped to do don’t actually fit.

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Charlotte Rogers: BrewDog is a lesson in how to scale up without losing your ‘craft’

The irrepressible rise of BrewDog tells us a lot about how to grow a successful business while maintaining a 'craft' ethos. 
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The 8 Keys to High-Performing Office Culture: The Best Employees Take Cues From Great Managers

The 8 Keys to High-Performing Office Culture: The Best Employees Take Cues From Great Managers | Business English in Maslak for Professionals | Scoop.it

Nearly 70 percent of CEOs now recognize culture as one of the greatest sources of competitive advantage. Whereas company processes, technology, and strategy can be copied, an organization's DNA cannot be reproduced.

 

With this realization, many organizations are turning to cultural change to fuel future growth and performance. Kaiser Associates, a business strategy and consulting firm, defines a high-performing culture as an organization that performs better than its peers in regards to business performance, innovation, employee productivity, and engagement, over a sustained period of time.

 

For now, let's focus on how companies can leverage performance management best practices to build a winning culture.


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The Learning Factor's curator insight, October 17, 2017 6:02 PM

There's no linear equation to follow when creating a high-performing culture. Rather, organizational success is a byproduct of the right conditions.

ksacompounds's comment, October 20, 2017 1:53 AM
thanks for the tips http://www.ksacompounds.com/
ksacompounds's comment, October 20, 2017 1:53 AM
thanks for the tips http://www.ksacompounds.com/
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To Be a Great Leader, You Have to Learn How to Delegate Well

To Be a Great Leader, You Have to Learn How to Delegate Well | Business English in Maslak for Professionals | Scoop.it

One of the most difficult transitions for leaders to make is the shift from doing to leading. As a new manager you can get away with holding on to work. Peers and bosses may even admire your willingness to keep “rolling up your sleeves” to execute tactical assignments. But as your responsibilities become more complex, the difference between an effective leader and a super-sized individual contributor with a leader’s title is painfully evident.

 

In the short term you may have the stamina to get up earlier, stay later, and out-work the demands you face. But the inverse equation of shrinking resources and increasing demands will eventually catch up to you, and at that point how you involve others sets the ceiling of your leadership impact. The upper limit of what’s possible will increase only with each collaborator you empower to contribute their best work to your shared priorities. Likewise, your power decreases with every initiative you unnecessarily hold on to.


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The Learning Factor's curator insight, October 10, 2017 5:39 PM

Focus on the big picture, not just the execution.

Andrea Ross's curator insight, October 11, 2017 7:58 PM

Moving from individual contributor to a manager is tricky and delegating I believe is the hardest part. You never really want to fully let go - but if you don't you will struggle to empower your people. Nice little article for you. If you are a podcast fan like me then check out Manager Tools by Mark Horstman (he's an ex recruiter amongst other things) and has a great podcast on Delegation Skills and juggling those glass and rubber balls. Check it out - it will put everything into perspective. 

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10 Essential Negotiation Skills For Salespeople

10 Essential Negotiation Skills For Salespeople | Business English in Maslak for Professionals | Scoop.it
Be prepared to handle any curveball a prospect throws at you with these 10 tips.
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Snowy peak syndrome: why UK organisations remain white at the top

Snowy peak syndrome: why UK organisations remain white at the top | Business English in Maslak for Professionals | Scoop.it
Bame representation drops off sharply at senior level throughout Britain’s workforce, new research shows. But why? And what is needed for change?
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Listen Actively and Empathically | Beyond Intractability

Listen Actively and Empathically | Beyond Intractability | Business English in Maslak for Professionals | Scoop.it
Empathic listening builds mutual understanding and trust.

Even when the conflict is not resolved, empathic listening can have a profound impact on the parties, improving relationships and generating mutual respect.

 

How: The former ombudsman at the University of Colorado, Tom Sebok, used to give a lecture in my conflict skills class every semester on active listening.  He said it involved three actions:

1) attending to the speaker,2) paraphrasing what the speaker said and3) summarizing the key points.

 

 


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Team Building Exercises – Leadership: Developing Leaders for the Future

Team Building Exercises – Leadership: Developing Leaders for the Future | Business English in Maslak for Professionals | Scoop.it
Team building exercises that focus on management, persuasion, negotiation and communication skills can improve participants’ leadership potential.
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How to Rediscover Your Inspiration at Work

How to Rediscover Your Inspiration at Work | Business English in Maslak for Professionals | Scoop.it

When we’re inspired, our work hums. We have a sense of purpose, buoyed by the feeling that our talents are being put to good use. We’re doing what we should be doing. And then, just like that, inspiration evaporates. Perhaps a negative comment from your boss deflated you or you’re not excited about a particular assignment. Inspiration can be frustratingly fleeting and difficult to recover when lost. Even if you’re lucky enough to have a job you love, it’s common to go through lengthy periods where you need to dig deep to feel excited about your work.


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The Learning Factor's curator insight, September 5, 2017 7:13 PM

Look for fresh experiences and new role models.

CCM Consultancy's curator insight, November 19, 2017 12:38 AM

Inspiration doesn’t have to feel elusive. It’s in your capacity to increase your opportunities for new insights and ideas

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Interpersonal Skills: Start Here: Building Highly Effective Working Relationships

Interpersonal Skills: Start Here: Building Highly Effective Working Relationships | Business English in Maslak for Professionals | Scoop.it
Discover how to minimize conflict and to create a harmonious, productive team by enhancing your personal skills in four key areas.
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Five Simple Tips For Building A More Emotionally Intelligent Team

Five Simple Tips For Building A More Emotionally Intelligent Team | Business English in Maslak for Professionals | Scoop.it

Getting smart people into your company is hard enough. Turning them all into great collaborators and risk-takers is even harder. Even on the most high-performing teams, coworkers don’t just openly share feedback and challenge each others’ ideas all on their own–managers need to create a culture that encourages this. And that usually requires building your team’s collective emotional intelligence. Here are a few straightforward (and entirely low-tech ways) to get started.


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The Learning Factor's curator insight, August 29, 2017 9:17 PM

There’s no single hack for improving your team’s collective emotional intelligence. As a manager, it’s the small habits you perform and encourage that ripple outward.

Susanna Lavialle's curator insight, September 6, 2017 6:19 PM
Very good points...I am hoping to become a better manager in the future - and trying to inspire my team members to do their best every day
CCM Consultancy's curator insight, November 13, 2017 12:39 AM

The freedom to question the status quo and bring up new ideas can clear the way for building interpersonal connections that every emotionally intelligent person needs.

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Master the Art of Influence - Persuasion as a Skill and Habit

Master the Art of Influence - Persuasion as a Skill and Habit | Business English in Maslak for Professionals | Scoop.it
As a product leader at Google and Reddit, Tyler Odean uses persuasion as a tool in his everyday job. Here's what he's learned through experience and research about being influential at work.

Via Daniel Watson
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Dr. Karen Dietz's curator insight, March 19, 1:26 PM

Good golly -- what a comprehensive article about how to effectively influence and persuade! And all the points are right on.

 

I really like the distinction between System 1 and System 2 thinking based on neuroscience. To influence, use System 1, which is storytelling.

 

But wait -- there's more! The author does a deep dive into all facets of persuasion/influence, including elements like Anchoring, Representation, Coherence, and Framing. Your business stories -- when positioned well -- will do all of these for you. That's the good news. It's not as complicated as you think.

 

Run, don't walk, to read this article. There's tons of good actionable advice here.

Dr. Karen Dietz's curator insight, March 19, 1:30 PM

Good golly -- what a comprehensive article about how to effectively influence and persuade! And all the points are right on.

 

I really like the distinction between System 1 and System 2 thinking based on neuroscience. To influence, use System 1, which is storytelling.

 

But wait -- there's more! The author does a deep dive into all facets of persuasion/influence, including elements like Anchoring, Representation, Coherence, and Framing. Your business stories -- when positioned well -- will do all of these for you. That's the good news. It's not as complicated as you think.

 

Run, don't walk, to read this article. There's tons of good actionable advice here.

English Jeffrey's curator insight, March 25, 8:38 PM
Understanding how the brain processes information to make decisions may influence the way you present information about your business.
 
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6 Reasons Leadership Training Should Be Essential for Every Business

6 Reasons Leadership Training Should Be Essential for Every Business | Business English in Maslak for Professionals | Scoop.it
Professionals look for companies that have a strong promote-from-within culture. Here are 6 reasons why every business should utilize leadership training.
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The 8 Keys to High-Performing Office Culture: The Best Employees Take Cues From Great Managers

The 8 Keys to High-Performing Office Culture: The Best Employees Take Cues From Great Managers | Business English in Maslak for Professionals | Scoop.it

Nearly 70 percent of CEOs now recognize culture as one of the greatest sources of competitive advantage. Whereas company processes, technology, and strategy can be copied, an organization's DNA cannot be reproduced.

 

With this realization, many organizations are turning to cultural change to fuel future growth and performance. Kaiser Associates, a business strategy and consulting firm, defines a high-performing culture as an organization that performs better than its peers in regards to business performance, innovation, employee productivity, and engagement, over a sustained period of time.

 

For now, let's focus on how companies can leverage performance management best practices to build a winning culture.


Via The Learning Factor
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The Learning Factor's curator insight, October 17, 2017 6:02 PM

There's no linear equation to follow when creating a high-performing culture. Rather, organizational success is a byproduct of the right conditions.

ksacompounds's comment, October 20, 2017 1:53 AM
thanks for the tips http://www.ksacompounds.com/
ksacompounds's comment, October 20, 2017 1:53 AM
thanks for the tips http://www.ksacompounds.com/
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Applying Lean Six Sigma Methodology

Applying Lean Six Sigma Methodology | Business English in Maslak for Professionals | Scoop.it
As the name implies, a lean Six Sigma methodology combines the principles of lean manufacturing (lean) with those of Six Sigma. But why would anyone want to do this? What are the advantages and disadvantages of combining lean and Six Sigma methodologies?
What Does Lean Contribute?
Lean is a process of continual improvement based on increasing value for the customer. The objective is to eliminate anything that does not contribute to what a customer is willing to pay for. This puts the focus on eliminating waste and streamlining the process of delivering the product or service.
Lean involves applying a number of principles and methods that include:

Kaizen – The principle of continuous improvement based on employee suggestions.

Kanban – Customer demand "pulls" the product through the production process.

TPM – Total productive maintenance is used to reduce equipment downtime.

TQM – Total quality management continually improves product and service quality.

5S – Improving quality and efficiency through cleaning up and getting organized.

SMED – The principles of Single-Minute Exchange of Die reduce the time needed to change a machine or production line to produce a different product.

Poka-yoke – Used to eliminate the possibility of errors.
Lean is a tool used by businesses to streamline manufacturing and production processes. The main emphasis of lean is on cutting out unnecessary and wasteful step so that only the steps that directly add value to the product remain.
What Does Six Sigma Contribute?
Six Sigma is a quantitative method that focuses on improving quality in manufacturing using data collection and measurement, with the goal being to eliminate errors and variation. The result is improved product quality. Six Sigma addresses both the production and design of a product. The two approaches are represented by two acronyms: DMAIC and DMADV.
DMAIC
DMAIC is the Six Sigma acronym for the five steps used to improve an existing process or product. These are:

Define the Project — This is usually a problem to be solved. What are the goals, resources and limits of the project?

Measure – Collect data about the current system or process.

Analyze the Data — To find the root cause of the error.

Improve – Design and implement changes that will eliminate the error. Some techniques that are used include design of experiments, poka-yoke and standard work.

Control – Provide a system that allows monitoring and adjustments to maintain and improve on what was accomplished.
DMADV

DMADV is the Six Sigma methodology used to improve an existing a product or service, or for the creation of a new product or service. The steps in DMADV are:

Define – Establish the methods to be used and the goals of the project.

Measure — Identify characteristics such as those that are critical to quality (CTQ), required capabilities, production process capabilities and limits, and potential risks.

Analyze – Develop and test design alternatives.

Design – Select the best alternative, based on customer requirements.

Verify – Verify the design meets the goals of the project and make adjustments based on feedback and new data.
In many ways, the goals of lean and Six Sigma are similar, with lean having a broader scope and Six Sigma primarily focusing on eliminating errors and improving quality. However, both are based on a foundation of having a customer focus.
Synergism, Working Together in Lean Six Sigma
The differences in lean and Six Sigma are why they work together so well. For example, the two methods have similar goals, but they use different methods for identifying the root cause of waste and errors. Lean looks to optimize the production process. Six Sigma eliminates wastes that result from variations (errors) in the process. This means they can identify different types of deficiencies and waste.
Another difference is that lean is more of a bottom-up system, in which ideas for improvements (kaizen suggestions) flow up from the people doing the production work. Six Sigma is more of a top-down method employing experts to collect, analyze and act on data that is collected. This provides different viewpoints that will not only catch problems the other did not notice, but also come up with solutions the other had not considered.
Lean Six Sigma methodology is effective because the two methods complement each other, working together to identify errors and waste more efficiently than using just one method.
Drawbacks of Lean Six Sigma Methodology
There are some possible drawbacks to the lean Six Sigma methodology. One of the most significant is that both lean and Six Sigma involve major changes to the workplace. For example, most lean implementations are not successful because management underestimates the amount of time and effort required to implement and maintain lean.
In his book "Changing with Lean Six Sigma," A. Aruleswaran writes, "The most significant challenge is to change people and their mindsets."
It is not unusual for it to take more than two years to make the changes required just to implement lean. Implementing both lean and Six Sigma together means even greater complexity. If sufficient time and resources are not provided, the likelihood of failure is high.
On the other hand, it's easy to hire consultants and pour resources into lean Six Sigma methodologies, thinking you'll ensure success that way. While adequate resources must be allocated, the objective is not to spend a lot of money and waste resources. For example, Dr. Kaoru Ishikawa taught that 90 percent of all problems can be solved using simple graphical techniques he called the "seven tools of quality:"

Cause-and-effects diagrams (fishbone diagram)

Histograms

Check sheets

Pareto charts

Stratification (flow charts)

Control charts

Scatter diagrams
Achieving the right balance to economically implement lean Six Sigma methodologies is a difficult challenge.
Other Possible Issues with Lean Six Sigma Methodologies
At times, lean and Six Sigma may give conflicting answers. A system must be in place to resolve differences and address situations in which conflicting "solutions" are championed. Babe Ruth's famous words apply when combining lean and Six Sigma: "The way a team plays as a whole determines its success. You may have the greatest bunch of individual stars in the world, but if they don't play together, the club won't be worth a dime."
In addition, lean Six Sigma methodology can result in using the wrong method for the problem being addressed. For example, Six Sigma is not appropriate for solving small problems that do not involve a significant number of variables. Lean techniques are much more efficient for solving these types of problems. Of course, this is also an advantage of lean Six Sigma methodology because both methods are available, and the best one or a combination of both can be used.
Results of Lean Six Sigma Methodology
In the forward to the book "Changing with Lean Six Sigma," V. S. Pandin writes: "Lean Six Sigma involves working on both the top line (revenue) as well as the bottom line (profits) of the enterprise. The attention to the top line is by being relevant to customer needs (voice of the customer), and the attention to the bottom line is through better quality, improved cycle times and lower costs."
Applying lean Six Sigma methodology throughout the workplace has a number of positive results, such as:

Both methods bring a focus on customer value and can reinforce each other to achieve a high level of customer focus that delivers value to both the customer and the organization implementing lean Six Sigma methods.

Waste is an unnecessary cost. By targeting waste directly, as well as targeting variation and errors, waste is more effectively eliminated.

Problems of all types and sizes are brought to light. Root causes are identified, and the problems are solved in an effective and efficient manner.

Products and services are delivered virtually defect-free, economically and on time.

Waste elimination, error elimination and a customer focus become the culture of an organization.
Visual Communication
Without clear, effective visual communication, implementing lean Six Sigma methods will be next to impossible. Visual communication using signs and labels delivers necessary information at the physical locations and times when it is needed most.
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The 8 Keys to High-Performing Office Culture: The Best Employees Take Cues From Great Managers

The 8 Keys to High-Performing Office Culture: The Best Employees Take Cues From Great Managers | Business English in Maslak for Professionals | Scoop.it

Nearly 70 percent of CEOs now recognize culture as one of the greatest sources of competitive advantage. Whereas company processes, technology, and strategy can be copied, an organization's DNA cannot be reproduced.

 

With this realization, many organizations are turning to cultural change to fuel future growth and performance. Kaiser Associates, a business strategy and consulting firm, defines a high-performing culture as an organization that performs better than its peers in regards to business performance, innovation, employee productivity, and engagement, over a sustained period of time.

 

For now, let's focus on how companies can leverage performance management best practices to build a winning culture.


Via The Learning Factor
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The Learning Factor's curator insight, October 17, 2017 6:02 PM

There's no linear equation to follow when creating a high-performing culture. Rather, organizational success is a byproduct of the right conditions.

ksacompounds's comment, October 20, 2017 1:53 AM
thanks for the tips http://www.ksacompounds.com/
ksacompounds's comment, October 20, 2017 1:53 AM
thanks for the tips http://www.ksacompounds.com/
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The Difference Between Open-Minded and Close-Minded People

The Difference Between Open-Minded and Close-Minded People | Business English in Maslak for Professionals | Scoop.it
The rate at which you learn and progress in the world depends on how willing you are to weigh the merit of new ideas, even if you don’t instinctively like them. Perhaps especially if you don’t like them.

Via Nik Peachey
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Abel Linares's curator insight, October 7, 2017 11:53 AM
The ability to change your mind is a superpower.
Pascale Hotterbeex's curator insight, October 8, 2017 1:59 PM
"Closed-minded people focus much more on being understood than on understanding others..." - tout est dit!
redmedios@gmail.com's curator insight, April 22, 2:58 PM
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The 6 Negotiation Skills Everyone Should Have

The 6 Negotiation Skills Everyone Should Have | Business English in Maslak for Professionals | Scoop.it
If you want to win negotiations, you'll need all six of these skills.
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Two thirds of employers say 'cultural fit' very important in hunt for staff - HRreview

Two thirds of employers say 'cultural fit' very important in hunt for staff - HRreview | Business English in Maslak for Professionals | Scoop.it
More than two-thirds (67 per cent) of employers say a candidate’s cultural fit is ‘very important’ when looking for new staff, according to research released from job board totaljobs.
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Managing Dominant People: Handling Strong, Challenging Personalities

Managing Dominant People: Handling Strong, Challenging Personalities | Business English in Maslak for Professionals | Scoop.it
Identify and manage team members with strong, challenging personalities. Use their force of character to benefit your business and improve communication.
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The 4 Biggest Mistakes New Executives Make

The 4 Biggest Mistakes New Executives Make | Business English in Maslak for Professionals | Scoop.it
One study found a 50 percent chance that new executives will leave the organization within the first 18 months. Here are four of the biggest reasons why.
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5 Ways Predictive Intelligence can Supercharge Your CRM

5 Ways Predictive Intelligence can Supercharge Your CRM | Business English in Maslak for Professionals | Scoop.it
The most basic aspect of striking a conversation with someone is to converse about something that would interest them. Yet, in a B2B business scenario, we are too focused on what we would like to sell rather than trying to know where a customer stands in their business journey, what their priorities are at that given point in time and more. All we do is, go after the leads assigned to us on our CRMs.
CRM is a component, not an all-compassing solution
Most of us in sales and marketing chase numbers, we want to improve the sales conversion rate on the accounts in our CRM. CRM is a consolidation of data about your customer and you also manage customer calls, communication, and sales from a single CRM console. But, does a generic, hit-or-miss kind of pitch without knowing where the customer or prospect is, fit into their buying cycle?
1. Enabling better customer engagement
If you look at the buyer's perspective, sales reps tend to become intrusive without a CRM enabling them to give customers a good customer experience (CX). This is one of the areas where predictive intelligence can make a difference. Predictive intelligence helps you glean into customer signals from various sources external to your IT environment and combine it with your CRM and marketing automation to enable meaningful engagements from within your CRM console.
When discussing the topic with Karthik Thenalur, the co-founder of Fiind, he shared, “We need to go way beyond the deployment of traditional CRM, we need to be enabling a seamless customer experience along the customer journey, with the help of the right data. If we can get the right data at the right time, then the onus is on us to deliver.”
2. Intelligence for contextual personalization
Be it your marketing campaign or a sales pitch, the one that resonates at a personal level elicits a response. As we are currently in the era of digital transformation, we are not too far from knowing exactly what to say to each prospect. Predictive intelligence can help you with the points to pitch for each prospect so that it the message resonates with them.
3. Identifying the right customer
Marketers need to be able to predict and respond to live customer dynamics in the moment. They need to anticipate changes in consumer sentiment that lead to shifts in market trends — whether it’s at a global level, or down to a single customer. With the help of predictive intelligence, you can segment your leads based on their buying signals such as where they are in the buying cycle, is there a product-fit, are they an account to be pursued now or should you nurture them a little longer, etc. Thus, your energies are focused on the right accounts at the right time, and your conversion percentage goes up.
4. Predictive upsell and cross-sell
One of the biggest questions that keep account managers awake is: what product do I upsell and to which customer? More importantly when? When Amazon began recommending products to its customers in an uncanny way, it had a 29% increase in sales. You could personalize your recommendations and thereby upsell and cross-sell for each account in your CRM with the right product at the right moment by integrating predictive intelligence tools directly into your CRM.
5. Predictive lead generation
Once you have most parts of your sales funnel working well without leaks, it is time you consider predictive lead generation. Using predictive intelligence, you can generate net new leads similar to the customers already in your CRM that have already closed deals. Intelligence identifies leads based on factors like great product-fit, product need, their IT environment, and more.
--
Yaagneshwaran Ganesh is the Director of Marketing at Fiind Inc.
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Six Emotional Leadership Styles: Choosing the Right Style for the Situation

Six Emotional Leadership Styles: Choosing the Right Style for the Situation | Business English in Maslak for Professionals | Scoop.it
Six different styles of leadership (Visionary, Coaching, Affiliative, Democratic, Commanding, and Pacesetting) stem from emotional intelligence.
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