Brand Reputation
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Brand Reputation
reputation management, corporate communication, measuring reputation
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Rescooped by Soumya Lakshmynarayanan from Social Media Article Sharing
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How to use great customer service to trigger social media attention [15 TIPS] | Tnooz

How to use great customer service to trigger social media attention [15 TIPS] | Tnooz | Brand Reputation | Scoop.it
Remarkable customer service pays dividends in the travel industry by increasing loyalty and word of mouth buzz.

Via Alan Horton
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When Customer Services, Social Media and PR Collide :: PR News

When Customer Services, Social Media and PR Collide :: PR News | Brand Reputation | Scoop.it
UK-based mobile phone and broadband company O2 turned a PR disaster into a win by communicating with customers with a sense of humor and grace when its network went down (Update: #News #media When Customer Services, Social Media and PR Collide

Via Alan Horton
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Rescooped by Soumya Lakshmynarayanan from Customer Innovation
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What's Your Customer Experience Advantage? - Business 2 Community

What's Your Customer Experience Advantage? - Business 2 Community | Brand Reputation | Scoop.it
Business 2 CommunityWhat's Your Customer Experience Advantage?Business 2 CommunityThink of how your customer experience keeps customers coming back? Do you have a plan? Do you follow a model?

Via Vladimir Dimitroff
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More and More Companies Joining the Social Customer Service Race

More and More Companies Joining the Social Customer Service Race | Brand Reputation | Scoop.it
The number of big businesses that are turning to social media to conduct customer service is growing.
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Vodafone launches ‘Customer Experience Center’ for enterprises

Vodafone launches ‘Customer Experience Center’ for enterprises | Brand Reputation | Scoop.it
Vodafone India Ltd., one of India’s leading telecommunication service providers, today launched the first-of-its-kind ‘Customer Experience Center’ (CEC) for business customers.

Via Vladimir Dimitroff
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How to Optimize Your Crowdfunding Campaign For Facebook - Daily Crowdsource

How to Optimize Your Crowdfunding Campaign For Facebook - Daily Crowdsource | Brand Reputation | Scoop.it
Daily CrowdsourceHow to Optimize Your Crowdfunding Campaign For FacebookDaily CrowdsourceThere's no doubt that when it comes to raising money online, Facebook is an extremely powerful tool.

Via Vladimir Dimitroff
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