Lot de sources pour étancher sa soif de culture : banque, relation client, CRM, marketing, management
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Lot de sources pour étancher sa soif de culture : banque, relation client, CRM, marketing, management
Méli-mélo d'articles ! La culture, c'est comme la confiture, cela donne du goût à l' l'intelligence !
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Crédit en ligne : comment le Big Data et l'IA transforment le secteur

Crédit en ligne : comment le Big Data et l'IA transforment le secteur | Lot de sources pour étancher sa soif de culture : banque, relation client, CRM, marketing, management | Scoop.it
Découvrez comment le Big Data et l'intelligence artificielle soutiennent et stimulent la croissance du secteur du crédit en ligne.
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How Blockchain Is Solving Retail's Big Supply Chain Problem

How Blockchain Is Solving Retail's Big Supply Chain Problem | Lot de sources pour étancher sa soif de culture : banque, relation client, CRM, marketing, management | Scoop.it
How Blockchain Is Solving Retail's Big Supply Chain Problem

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Crédit en ligne : comment le Big Data et l'IA transforment le secteur

Crédit en ligne : comment le Big Data et l'IA transforment le secteur | Lot de sources pour étancher sa soif de culture : banque, relation client, CRM, marketing, management | Scoop.it
Découvrez comment le Big Data et l'intelligence artificielle soutiennent et stimulent la croissance du secteur du crédit en ligne.
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How artificial intelligence & machine learning produced robots we can talk to

How artificial intelligence & machine learning produced robots we can talk to | Lot de sources pour étancher sa soif de culture : banque, relation client, CRM, marketing, management | Scoop.it
You have probably already talked to a robot without even knowing it. But how and what are chatbots? Business Insider explores this growing market.

Via Marylene Delbourg-Delphis
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14 of the Best Social Media Monitoring Tools

14 of the Best Social Media Monitoring Tools | Lot de sources pour étancher sa soif de culture : banque, relation client, CRM, marketing, management | Scoop.it
Not sure which social media monitoring tools to use? We've compiled a list of our 14 favorites.

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Ask Your Employees These Questions. They Will Thank You

Ask Your Employees These Questions. They Will Thank You | Lot de sources pour étancher sa soif de culture : banque, relation client, CRM, marketing, management | Scoop.it

How can leaders help employees find meaning at work?

 

Organizations spend considerable resources on corporate values and mission statements, but even the most inspiring of these — from Volvo’s commitment to safety to Facebook’s desire to connect people — tend to fade into the background during the daily bustle of the work day.

 

What workers really need, to feel engaged in and satisfied by their jobs, is an inner sense of purpose. As Deloitte found in a 2016 study, people feel loyal to companies that support their own career and life ambitions — in other words, what’s meaningful to them. And, although that research focused on millennials, in the decade I’ve spent coaching seasoned executives, I’ve found that it’s a common attitude across generations. No matter one’s level, industry or career, we all need to find a personal sense of meaning in what we do.


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The Learning Factor's curator insight, August 17, 2017 7:28 PM

Use your weekly check-ins to inspire your team.

CCM Consultancy's curator insight, August 20, 2017 1:18 AM

What workers really need, to feel engaged in and satisfied by their jobs, is an inner sense of purpose. Leaders can foster this inner sense of purpose in each individual’s life and career by asking these 5 questions in a simple conversation.

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You can’t understand the Fintech Revolution without this report

You can’t understand the Fintech Revolution without this report | Lot de sources pour étancher sa soif de culture : banque, relation client, CRM, marketing, management | Scoop.it
Business Insider France est un site d’information sur l’économie, les technologies, les entrepreneurs, l’innovation, les découvertes et bien plus encore. En texte, en images, en vidéos et en graphiques, de l’actualité essentielle et percutante.

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draftflowers's comment, August 21, 2017 12:06 AM
great
Richard Platt's curator insight, August 26, 2017 10:29 AM

We’ve entered the most profound era of change for financial services companies since the 1970s brought us index mutual funds, discount brokers and ATMs.  No firm is immune from the coming disruption and every company must have a strategy to harness the powerful advantages of the new fintech revolution.

The battle already underway will create surprising winners and stunned losers among some of the most powerful names in the financial world: The most contentious conflicts (and partnerships) will be between startups that are completely reengineering decades-old practices, traditional power players who are furiously trying to adapt with their own innovations, and total disruption of established technology & processes:

  • Traditional Retail Banks vs. Online-Only Banks: Traditional retail banks provide a valuable service, but online-only banks can offer many of the same services with higher rates and lower fees

  • Traditional Lenders vs. Peer-to-Peer Marketplaces: P2P lending marketplaces are growing much faster than traditional lenders—only time will tell if the banks strategy of creating their own small loan networks will be successful

  • Traditional Asset Managers vs. Robo-Advisors: Robo-advisors like Betterment offer lower fees, lower minimums and solid returns to investors, but the much larger traditional asset managers are creating their own robo-products while providing the kind of handholding that high net worth clients are willing to pay handsomely for.

As you can see, this very fluid environment is creating winners and losers before your eyes…and it’s also creating the potential for new cost savings or growth opportunities for both you and your company.

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E-commerce et alimentaire : quelles sont les performances des circuits de distribution ? [Etude]

E-commerce et alimentaire : quelles sont les performances des circuits de distribution ? [Etude] | Lot de sources pour étancher sa soif de culture : banque, relation client, CRM, marketing, management | Scoop.it
E-commerce :
Les circuits traditionnels, et plus particulièrement les hyper et supermarchés, restent à ce jour les lieux d’achat de produits... Articles liés Commerce connecté Cross-canal, Distribution, Distribution alimentaire - Grande Distribution et consommation
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La digitalisation des points de vente n'est plus une option [Tribune]

La digitalisation des points de vente n'est plus une option [Tribune] | Lot de sources pour étancher sa soif de culture : banque, relation client, CRM, marketing, management | Scoop.it
Magasin connecté :
Contrairement aux idées reçues, les clients ne délaissent pas les magasins physiques, puisque 82% des décisions d’acte... Contexte Commerce connecté Tribune d'experts - Dossiers LSA Conso
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La Big Data, le passage désormais obligé des TPE/PME

La Big Data, le passage désormais obligé des TPE/PME | Lot de sources pour étancher sa soif de culture : banque, relation client, CRM, marketing, management | Scoop.it
«Si votre data est trop petite, votre concurrent va vous écraser et vous piquer votre petite copine. », dixit avec humour Christopher Mims sur le site Quartz. Cela traduit en quelque sorte la vision que nous avions tous en 2013 du concept de la Big data.
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Compte courant : quelles différences entre néobanques et banques en ligne ?

Compte courant : quelles différences entre néobanques et banques en ligne ? | Lot de sources pour étancher sa soif de culture : banque, relation client, CRM, marketing, management | Scoop.it
L’arrivée prochaine de C-zam, l’offre de compte courant de Carrefour Banque, renforce les rangs français des néobanques. Mais ces nouveau
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Les nouvelles formes de collaboration entre les marques et leurs clients

Les nouvelles formes de collaboration entre les marques et leurs clients | Lot de sources pour étancher sa soif de culture : banque, relation client, CRM, marketing, management | Scoop.it
Les processus de co-construction avec les clients gagnent toutes les strates des entreprises, du bureau d’études au comité de direction, en passant bien sûr par le marketing produit. Les clients deviennent des bêta-testeurs intégrés dans les processus de conception. Zoom sur les best practices.
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Relation client: sortir de l'amateurisme

Relation client: sortir de l'amateurisme | Lot de sources pour étancher sa soif de culture : banque, relation client, CRM, marketing, management | Scoop.it
Les entreprises utilisent des logiciels de relation client qui font tou
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How to Create Blog Content That Matters Most to Consumers

How to Create Blog Content That Matters Most to Consumers | Lot de sources pour étancher sa soif de culture : banque, relation client, CRM, marketing, management | Scoop.it
  How can blogging save a business? It’s a question I get a lot — not because of the field I’m in (though, admittedly, that does play a role) but because it kept my swimming pool business from, for lack of a better term, going under. For years, the business marketed from the inside out,... Read more »

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Pourquoi vous devez être pro-actif dans votre relation client ?

Pourquoi vous devez être pro-actif dans votre relation client ? | Lot de sources pour étancher sa soif de culture : banque, relation client, CRM, marketing, management | Scoop.it
Découvrez ce qu’est une relation client pro-active, les formes qu’elle peut prendre et pourquoi elle est devenue incontournable.
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"Cinq ans d'alternance et on me dit que je n'ai pas assez d'expérience..."

"Cinq ans d'alternance et on me dit que je n'ai pas assez d'expérience..." | Lot de sources pour étancher sa soif de culture : banque, relation client, CRM, marketing, management | Scoop.it
En France, un million de jeunes sont durablement éloignés de l'emploi. Qui sont-ils ? Pourquoi ne trouvent-ils pas de travail ? "L'Obs" s'est invité au salon "Jeune
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Note de satisfaction globale au début ou la fin du questionnaire ?

À forte dominante émotionnelle, l'évaluation globale est un précieux indicateur, qui met l'accent sur la qualité perçue au cours de l'utilisation de votre produit ou de votre service.
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L'enquête miroir collaborateurs, un puissant outil de mobilisation de l'interne

L'enquête miroir collaborateurs, un puissant outil de mobilisation de l'interne | Lot de sources pour étancher sa soif de culture : banque, relation client, CRM, marketing, management | Scoop.it
L'enquête miroir est administrée aux collaborateurs, en complément de l’enquête de satisfaction réalisée auprès des clients. Elle permet de confronter l’opinion des équipes à celles des clients, afin de repérer les écarts de perception.
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Google Home can now make phone calls in the US and Canada

Google Home can now make phone calls in the US and Canada | Lot de sources pour étancher sa soif de culture : banque, relation client, CRM, marketing, management | Scoop.it
Google’s smart speaker adds phone calls to its list of features.

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10 Key Benefits Of Social Media Marketing

10 Key Benefits Of Social Media Marketing | Lot de sources pour étancher sa soif de culture : banque, relation client, CRM, marketing, management | Scoop.it
According to Content Marketing Australia, “The top 3 Social Media platforms used today are Facebook, Twitter and LinkedIn.” Are you in these spaces?

Via Daniel Watson
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Daniel Watson's curator insight, August 20, 2017 9:27 PM

 

Social Media Marketing, done well, can provide many benefits for your business. If your business has yet to embrace social media marketing, perhaps a greater awareness of the key benefits that social media marketing can deliver to your business, may encourage you to jump on board. This short article, clearly explains the key benefits available, and it should convince you that your business needs to embrace this method of marketing your products or services.

Digit Emb's comment, August 22, 2017 5:12 AM
thnx for sharing.
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amthuctaybac.vn's comment, August 22, 2017 12:04 PM
ok
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Départ sur les chapeaux de roue pour la carte de fidélité Monoprix [Exclu]

Départ sur les chapeaux de roue pour la carte de fidélité Monoprix [Exclu] | Lot de sources pour étancher sa soif de culture : banque, relation client, CRM, marketing, management | Scoop.it
Connected Retail :
 « Lancer un nouveau programme de fidélité est toujours un moment stratégique pour une enseigne. mais on s’est vité enléve... A lire aussi Commerce connecté Carte de fidélité, Programme de fidélité, Monoprix - Les dossiers LSA de la grande consommation
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Digitalisation du point de vente

Digitalisation du point de vente | Lot de sources pour étancher sa soif de culture : banque, relation client, CRM, marketing, management | Scoop.it
La digitalisation du point de vente peut être définie comme l'adoption au sein d'un point de vente physique d'applications digitales permettant d'accroître l
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[E-marketing Paris] Comment déployer une stratégie marketing 'data driven'? - Data driven marketing

[E-marketing Paris] Comment déployer une stratégie marketing 'data driven'? - Data driven marketing | Lot de sources pour étancher sa soif de culture : banque, relation client, CRM, marketing, management | Scoop.it
En 2017, la question est sur toutes les lèvres : comment sortir la tête de l'eau/de l'océan de data auquel les marques sont désormais confronté ? Éléments de réponse, à l'occasion de la plénière 'Data driven marketing' organisée par le salon E-marketing Paris.
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Tarifs, services, concurrence : comment l'Europe a changé la banque

Tarifs, services, concurrence : comment l'Europe a changé la banque | Lot de sources pour étancher sa soif de culture : banque, relation client, CRM, marketing, management | Scoop.it
Grâce à une série de directives, les institutions européennes ont totalement remodelé le paysage bancaire continental. Un effort qui remonte
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transition numérique avec le "Diagnostic Numérique" du MEDEF

transition numérique avec le "Diagnostic Numérique" du MEDEF | Lot de sources pour étancher sa soif de culture : banque, relation client, CRM, marketing, management | Scoop.it
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