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Every Life Has a Story

"Every life has a story.. if we only bother to read it" A video we created to remind us that everyone we interact with is a chance to create a remarkable exp...
Barista Training's insight:

This is such a powerful video on walking in a customer's shoes. Lesson learned...you never know what is going on with a customer outside of the interaction you are having with them. So be kind!

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Barista Training's comment, July 1, 2013 9:34 PM
This is the space where people can contribute to the dialog with comments and content
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Starbucks Barista Mastery and Customer Service Apprenticeship

This video explains what the Apprenticeship involves and the type of skills you will learn during the scheme.
Barista Training's insight:

This is a great video describing the components of the UK barista apprenticeship program

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