Improving Performance & UX in Healthcare
190 views | +0 today
Follow
Your new post is loading...
Your new post is loading...
Scooped by Lisa Sundahl Platt
Scoop.it!

Hospital public spaces | communicating quality to the masses

Hospital public spaces | communicating quality to the masses | Improving Performance & UX in Healthcare | Scoop.it
more...
No comment yet.
Rescooped by Lisa Sundahl Platt from Improving Performance & UX in Healthcare
Scoop.it!

About

About | Improving Performance & UX in Healthcare | Scoop.it
more...
Lisa Sundahl Platt's curator insight, November 12, 2015 7:39 PM

I had the unique opportunity to preview some of the truly innovative Human Centered Design work being created by our like minded partners in New Zealand this week.  Amazing what can be achieved when compassion and creativity are combined!    

Scooped by Lisa Sundahl Platt
Scoop.it!

A Refresher on Regression Analysis

A Refresher on Regression Analysis | Improving Performance & UX in Healthcare | Scoop.it
Understanding one of the most important types of data analysis.
Lisa Sundahl Platt's insight:

A great article from the Harvard Business Review that demystifies data analysis and discusses meaningful applications for personalized performance improvement!  

more...
No comment yet.
Scooped by Lisa Sundahl Platt
Scoop.it!

Empathetics, Inc. and Planetree Announce Strategic Partnership

Empathetics, Inc. and Planetree Announce Strategic Partnership | Improving Performance & UX in Healthcare | Scoop.it
BOSTON, Oct. 21, 2015 /PRNewswire/ -- Empathetics, Inc., a leading empathy and communications training firm that...
Lisa Sundahl Platt's insight:

Very excited that Planetree is partnering with Empathetics to improve Human Experience in Healthcare! 

more...
No comment yet.
Scooped by Lisa Sundahl Platt
Scoop.it!

4 Trends in Healthcare Data Analysis to Adopt Today - White Papers - EHRIntelligence

Learn more about how to take control of your data and take advantage of its potential with these four trends in healthcare data analytics
Lisa Sundahl Platt's insight:

Excellent white paper on using data driven dashboards for signal detection and social media platforms to drive patient centered performance improvement!

more...
No comment yet.
Scooped by Lisa Sundahl Platt
Scoop.it!

The Power of Organizational Humility

The Power of Organizational Humility | Improving Performance & UX in Healthcare | Scoop.it
Lisa Sundahl Platt's insight:

Love it when what we all know to be instinctively true can actually be quantified!  That servant leadership and partnering with patients on achieving organizational goals is a great formula for sustained performance improvement.

more...
No comment yet.
Scooped by Lisa Sundahl Platt
Scoop.it!

Planetree Regional Patient Centered Performance Improvement Competency Training - My Planetree

Planetree Regional Patient Centered Performance Improvement Competency Training - My Planetree | Improving Performance & UX in Healthcare | Scoop.it
Lisa Sundahl Platt's insight:

Hope you will join us June 2-4, 2015 in the Denver CO area for this one of a kind regional training on using performance management and improvement tools like Lean, Six Sigma, Human Factors, et. al. to reliably improve patient experience and quality outcomes.

 

more...
No comment yet.
Scooped by Lisa Sundahl Platt
Scoop.it!

Why Planetree?

This is "Why Planetree?" by Planetree on Vimeo, the home for high quality videos and the people who love them.
Lisa Sundahl Platt's insight:

I just went into the vault to send this video to one of Planetree's friends and supporters.  I thought I would share, because although a bit older, I think it is still one of the BEST interpretations of specifically how the Planetree model changes the healthcare experience paradigm. 

more...
No comment yet.
Scooped by Lisa Sundahl Platt
Scoop.it!

Art Therapy And Dementia: How Creativity Helps Unlock Alzheimer’s Patients’ Thoughts And Fears

Art Therapy And Dementia: How Creativity Helps Unlock Alzheimer’s Patients’ Thoughts And Fears | Improving Performance & UX in Healthcare | Scoop.it
Art therapy has long been used to treat certain psychological disorders; new research suggests even dementia can't compete with the therapy's benefits.
Lisa Sundahl Platt's insight:

Art Therapy And Dementia: How Creativity Helps Unlock Alzheimer’s Patients’ Thoughts And Fears

more...
No comment yet.
Scooped by Lisa Sundahl Platt
Scoop.it!

Art Therapy: Painting to Heal – Arts – Utne Reader

Art Therapy: Painting to Heal – Arts – Utne Reader | Improving Performance & UX in Healthcare | Scoop.it
Art therapy takes one woman from depression to wellness.
Lisa Sundahl Platt's insight:

One nurse's journey of using the creative process to cultivate emotional and spiritual healing.

more...
No comment yet.
Scooped by Lisa Sundahl Platt
Scoop.it!

HCAHPS: Making a Difference While There’s Still Time - HealthLeaders Media

HCAHPS: Making a Difference While There’s Still Time - HealthLeaders Media | Improving Performance & UX in Healthcare | Scoop.it
Leaders must address organizational deficiencies before 2% of Medicare payments will be at risk in 2017.
Lisa Sundahl Platt's insight:

Timely and important content regarding the growing impact of HCAHPS on hospital reimbursement.  Love the comments from Lauraine Szekely of Northern Westchester, a Planetree Designated with Distinction Hospital. Great example of leveraging the Human Factor in measurably improving performance!

more...
No comment yet.
Scooped by Lisa Sundahl Platt
Scoop.it!

About

About | Improving Performance & UX in Healthcare | Scoop.it
Lisa Sundahl Platt's insight:

I had the unique opportunity to preview some of the truly innovative Human Centered Design work being created by our like minded partners in New Zealand this week.  Amazing what can be achieved when compassion and creativity are combined!    

more...
No comment yet.
Scooped by Lisa Sundahl Platt
Scoop.it!

The Aging Game | Magazine Features | Harvard T.H. Chan School of Public Health Magazine Features

Lisa Sundahl Platt's insight:

Key insight to improve the experience of aging from Harvard Public Health study? Employ strategies for optimizing individual performance across a "System of Systems" (cognitive, community, care, connectivity, etc.).  Challenging, but elegant in its simplicity!

more...
No comment yet.
Scooped by Lisa Sundahl Platt
Scoop.it!

Powered by Patients: Using Qualitative Data to Build the Case for Patient-Centered Care - My Planetree

Powered by Patients: Using Qualitative Data to Build the Case for Patient-Centered Care - My Planetree | Improving Performance & UX in Healthcare | Scoop.it
Lisa Sundahl Platt's insight:

Don't miss this important session with Planetree's Dr. Jill Harrison, on October 28, 2016 that will discuss how to discover stories that are driving data on Patient Experience and Quality outcomes!  

more...
No comment yet.
Scooped by Lisa Sundahl Platt
Scoop.it!

IHI Lays Out 10 Ways to Radically Transform Health Care

IHI Lays Out 10 Ways to Radically Transform Health Care | Improving Performance & UX in Healthcare | Scoop.it
CHICAGO — There is a laundry list of things that are uprooting your core beliefs of what health care is supposed to be — whether it's the aging population, the consumer-minded patient or the deluge of chronic disease.
Lisa Sundahl Platt's insight:

Great key strategies from IHI for improving human-centered care processes in the complex adaptive system that is healthcare!

more...
No comment yet.
Scooped by Lisa Sundahl Platt
Scoop.it!

Improving Performance Outcomes and Maintaining Motivation During Patient-Centered Improvement - My Planetree

Improving Performance Outcomes and Maintaining Motivation During Patient-Centered Improvement - My Planetree | Improving Performance & UX in Healthcare | Scoop.it
Lisa Sundahl Platt's insight:

Don't miss this webinar with Patient Centered thought leader Margaret Rogan of Northport VA Medical Center.  Great opportunity for takeaways on "low hanging fruit" efforts that measurably improve patient satisfaction

more...
No comment yet.
Scooped by Lisa Sundahl Platt
Scoop.it!

Using Patient-Centered Performance Management to Create a Culture of Continuous Improvement in a Free Standing Emergency Department | Planetree Planetalk

Using Patient-Centered Performance Management to Create a Culture of Continuous Improvement in a Free Standing Emergency Department | Planetree Planetalk | Improving Performance & UX in Healthcare | Scoop.it
Lisa Sundahl Platt's insight:

Planetree's interview with exemplar Kadlec Medical's Patient-Centered Performance Improvement change agent Carla May! 

more...
No comment yet.
Scooped by Lisa Sundahl Platt
Scoop.it!

How HealthCare.gov Taught America to Finally Care About Design | WIRED

How HealthCare.gov Taught America to Finally Care About Design | WIRED | Improving Performance & UX in Healthcare | Scoop.it
It was the culmination of a political triumph years, perhaps decades, in the making. On October 1, 2013, the Affordable Care Act, known colloquially as Obamacare, would be made manifest in the form of HealthCare.gov, a nationwide health insurance marketplace. It would provide an estimated 7 million Americans with healthcare. It would revolutionize the way Americans shopped for and chose their health insurance. Except it didn’t. It was a failure of epic proportions, a digital Hindenburg, a disast
Lisa Sundahl Platt's insight:

A great example of how design for all types of healthcare interfaces if not laser focused on meeting evolving user need and demand can create frustration and cause failure.

more...
No comment yet.
Scooped by Lisa Sundahl Platt
Scoop.it!

How creativity and craft are tackling dementia ... one stitch at a time

How creativity and craft are tackling dementia ... one stitch at a time | Improving Performance & UX in Healthcare | Scoop.it
Over 120 embroidered napkins have been presented to a dementia care home for the Napkin Project, empowering residents in the process
more...
No comment yet.
Scooped by Lisa Sundahl Platt
Scoop.it!

Veterans use art therapy to battle PTSD

Veterans use art therapy to battle PTSD | Improving Performance & UX in Healthcare | Scoop.it
In an attempt to thwart the damaging, psychological effects of war, veterans are turning to art as a form of therapy.
Lisa Sundahl Platt's insight:

How the act of creating art can improve psychological affect for Veterans suffering from PTSD.

more...
No comment yet.