Will Technology Replace the Need For Servers in Restaurants? | actualité liée au secteur CHR | Scoop.it

Will we soon be served by robots when we go to restaurants? After a move by big-name restaurant chains like Panera, Chili’s, and Applebee’s to implement interactive tablets that display menus and allow patrons to order and pay without any human interaction, many people have begun talking about employment in the restaurant industry. Many now fear a significant decrease in wages for servers (including a possible elimination of the notion of tipping), as well as the ultimate replacement of employees by automated systems. 


Via Craig Aberle