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Rescooped by JC Hubac from New Customer - Passenger Experience
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The Importance of Providing a Great #Customer #Experience - #Infographic

The Importance of Providing a Great #Customer #Experience - #Infographic | World tourism | Scoop.it
Check out our new infographic “The importance of providing a great customer experience" to understand what constitutes good customer experience, how providing good customer experience can help you to retain your customers and increase...

Via Eric_Determined / Eric Silverstein
JC Hubac's insight:

Interesting..

To a new CRM??

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Eric_Determined / Eric Silverstein's curator insight, January 16, 2014 3:16 PM

Valuable statistics and trends that remind all companies what really matters.


With companies focused on new business, don't forget that it costs 7 times more to attract a new customer than to retain an existing customer!


Of the top elements that generate a great customer experience, any surprises in the data shared?


Which statistic do you value the most within this infographic?

Jean-Marie Grange's curator insight, January 17, 2014 11:29 AM

Customer service is very important. Here is why...

Rescooped by JC Hubac from Life @ Work
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The Habits of the World's Smartest People (Infographic)

The Habits of the World's Smartest People (Infographic) | World tourism | Scoop.it
You don't have to be a genius to act like one. Pick up some of these habits of people with high IQs.

Via Barb Jemmott
JC Hubac's insight:

You don't have to be a genius to act like one. Pick up some of these habits of people with high IQs.

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Jayessh Barodia's curator insight, September 23, 2013 12:53 AM

Working Smart is Essential then to follow the tradition...

Shanice Lee's curator insight, September 23, 2013 10:57 PM

"You don't have to be a genius to act like one. Pick up some of these habits of people with high IQs."