Workplace mediation
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Employment Mediations – an Insider’s Guide, Part 7 | Employment Law Worldview

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Excellent insight into the mechanics of workplace mediation.

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Employment mediations – an insider’s guide part 2 | Lexology

Employment mediations – an insider’s guide part 2 | Lexology | Workplace mediation | Scoop.it
Time in any mediation is often both limited and precious. Once it is underway there is little time for sorting out the preliminaries. As a result, it…
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Legal Profession News | Latest Updates for Legal Professionals

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Not strictly related to workplace mediation but still relevant

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Mock Mediation – an opportunity to see mediation in action : Current events : EEF

Mock Mediation – an opportunity to see mediation in action : Current events : EEF | Workplace mediation | Scoop.it
National trends over the last two years have seen an upsurge in the use of workplace mediation by companies as a means of achieving a speedy and cost-effective resolution of conflicts in the workplace, but do you know what happens in mediation, why it wor...
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Reframing Resolution - Managing Conflict and Resolving Individual Employment Disputes in the Contemporary Workplace

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Why we see bosses as parents - FT.com

Why we see bosses as parents - FT.com | Workplace mediation | Scoop.it
When people close their front door in the morning and think they have left their families behind them for a simpler life at work, they are often mistaken. Our families, particularly our earliest relationships, live inside our minds and find their
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An interesting insight into the impact of family dynamics on workplace relationships.

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Mediation Feedback: Who is it For?

Mediation Feedback: Who is it For? | Workplace mediation | Scoop.it
This article is the result of switching seats – moving from practitioner to party. Every mediation service I've worked for sends out feedback forms. Sometimes immediately after sessions, sometimes a few weeks later. This experience made me question the importance of mediation evaluation.
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Why Mediators Don't Give Advice, Suggestions or Opinions

Why Mediators Don't Give Advice, Suggestions or Opinions | Workplace mediation | Scoop.it
For some people who come to mediation for the first time, either as a client or as someone wanting to train in mediation skills there can be a sense of surprise when they find out that  Mediators don't give advice, suggestions or opinions. There are many reasons why this is so and I want to outline
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Advantages and disadvantages of mediation

There's a lot of hot air talked about mediation, so I thought I'd go back to basics and look the Advantages and Disadvantages straight in the eye. Here
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What Went Wrong with Mediation?

What Went Wrong with Mediation? | Workplace mediation | Scoop.it
Presenting recently the results of the study on ‘Rebooting’ the Mediation Directive, Giuseppe de Palo talked about the “European Union mediation paradox” – the existence of a “highly acclaimed, efficient, effective process that very few people use”, in his own words – and the need of “rebooting” the implementation of mediation process in the EU in the light of the limited effects of current legislation upon the number of civil cases mediated.
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Mediating away from a tribunal and avoiding the worst-case scenario | HRZone

Mediating away from a tribunal and avoiding the worst-case scenario | HRZone | Workplace mediation | Scoop.it
How mediation can help stop things spiraling out of control.
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BBC Radio 4 - You and Yours, Prices on the forecourt, mediation at work and finding love online , Mediation

BBC Radio 4 - You and Yours, Prices on the forecourt, mediation at work and finding love online , Mediation | Workplace mediation | Scoop.it
Petrol and diesel prices, mediation at work and online dating. With Winifred Robinson.
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Employment Mediation Can Help Stop Bullying in the Workplace | LabourBlawg

Employment Mediation Can Help Stop Bullying in the Workplace | LabourBlawg | Workplace mediation | Scoop.it
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Paul Evans: Mediation – what’s really going on

Paul Evans: Mediation – what’s really going on | Workplace mediation | Scoop.it
Share this story: The 2013 Employment Tribunal Rules and Acas early conciliation both promote Alternative Dispute Resolution and both can […]
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Ain’t no cure for the summertime blues? Consider mediation in your employment disputes | Lexology

Ain’t no cure for the summertime blues? Consider mediation in your employment disputes | Lexology | Workplace mediation | Scoop.it
Following the introduction of the new flexible working regime last month, nothing new is expected on the employment law front for some while. We are…
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The Journal Online : A mediation story: The Mediator's Log

The Journal Online : A mediation story: The Mediator's Log | Workplace mediation | Scoop.it
In association with Core Solutions: What happens when you are a mediator and you start another mediation day? A short introduction to a much longer story
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Gold Acorn Consulting works with teams going through change.

Gold Acorn Consulting works with teams going through change. | Workplace mediation | Scoop.it
Gold Acorn Consulting provides an external, entrepreneurial viewpoint on change, sets up HR processes to get employees engaged and addresses conflict.
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Key section:

 

"Five years ago mediation of workplace conflict was fairly uncommon and the reserve of liberal “touchy-feely” organisations. Today many organisations are putting it at the core of their conflict resolution strategy, prior to resorting to formal grievance or disciplinary procedures. It is part of the development of a more adult relationship between employers and employee in which both sides acknowledge any unmet needs.

 

Recent developments include Royal Mail appointing an independent mediation partner, The TCM Group to embed mediation in their organisation with potentially far reaching cultural changes. This has received the backing of the Communication Workers Union and Unite. There have been a number of other high profile employers appointing mediation partners in an attempt to bring some dynamism and a sense of fairness back into the workplace.

 

So while I would not want to see employers, or employees get away with abusive behaviour, I am in favour of a move away from the adversarial win-lose model of dispute resolution we have had for so long. There is a clear need for us all to find a less adversarial approach to resolving conflict and learn to genuinely listen to each other. Having worked as a mediator I have seen so many polarised disputes occur through  people's total blindness to another's position. Once the individuals actually hear and relate to each other, an alchemy often occurs. I believe that only when such attempts have failed or been rejected should the tribunals get involved. It's going to be an interesting year seeing if those involved in conflict feel justice is being served."

 

Luke Hutchison

 

Side note: Excellent image to illustrate metaphor!

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Acas - Conflict management - time to reconsider?

Acas - Conflict management - time to reconsider? | Workplace mediation | Scoop.it
Attendees at Professor Paul Latreille's workshop at the recent East of England Acas conference were given a handset for voting - reminiscent of the ones used by the audience in the TV show Who Wants to be a Millionaire? But the issue in question at the workshop wasn't geography, science, history or popular culture. It was the audience's experience of conflict at work, and what they perceive as the solutions.
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Employment Tribunals Report | theHRDIRECTOR - The only magazine dedicated to HR Directors

Employment Tribunals Report | theHRDIRECTOR - The only magazine dedicated to HR Directors | Workplace mediation | Scoop.it
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Whilst the focus is on ET process and system has some useful comments on value of workplace mediation.
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Win - Win: A study into the role and impact of mediation within Local Government

Win - Win: A study into the role and impact of mediation within Local Government | Workplace mediation | Scoop.it
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Ron Pizzo – Mediation Law | Bridging the Gulf between Litigation and Settlement Mindsets

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Government-backed mediation pilots – one year in | HRZone

Government-backed mediation pilots – one year in | HRZone | Workplace mediation | Scoop.it
Practical case study into how a regional mediation scheme helped businesses develop better resolution skills.
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