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10 Trigger Words to Ban From Your Emails

10 Trigger Words to Ban From Your Emails | Workplace Conflict Resolution | Scoop.it

Many of these messages contain trigger words they alert me to marketing language or truth-stretching. Sometimes, trigger words tell me the person is not being sincere (for example, when they say "sincerely"). As such, I try to root out this kind of language from my own email communications. Here are 10 words I aim to avoid:

1. Unfortunately

Here's my favourite trigger word. When an incoming message has the word "unfortunately" followed by a comma, I know the person sending it is not being that sincere. It's a dismissive word--the sender is saying they have the power and, unfortunately, you don't.

 

 


Via Vicki Kossoff @ The Learning Factor
Guy Harris's insight:

I like these insights into the unintended meanings and messages attached to words that  many of us (including me) frequently use without giving the full impact or real meaning of the word proper consideration before we use it.

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Vicki Kossoff @ The Learning Factor's curator insight, February 6, 2014 5:38 PM

Not only are these words a sign of weak communication, they're also likely to turn off your recipients.

Janice Mobsby's curator insight, February 10, 2014 12:40 PM

Sweet little article here, I enjoyed reading it. I can say, I do not use any of these words..Well, maybe one..Ha! Thanks for sharing!

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Workplace Conflict Resolution
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How to Deal With the 5 Most Negative Types of Co-workers

How to Deal With the 5 Most Negative Types of Co-workers | Workplace Conflict Resolution | Scoop.it

I used to work with a colleague on the opposite coast, so her day started three hours before mine. And so, it was quite typical to check my voicemail first thing in the morning and hear an angry voice: “Lea, it’s Petra. Call me as soon as you get in.” Just listening her messages was exhausting, and the return phone calls were equally draining. Not a fun way to start the day.

 

In my entire career, she was the most difficult person I’ve ever worked with. You see, Petra was incredibly negative. Every conversation was full of drama: She’d ramble on about a bunch of issues she was having with a partner company, for example, then tell me I’d better get them straightened out. In the end, not only did I have to put out fires with the partner, but I also had to fight battles on my own team to get anything done. (It’s comical to note that I outranked Petra—and that she had created nearly all of the problems!)


Via Vicki Kossoff @ The Learning Factor
Guy Harris's insight:

I believe that it helps to have a wide range of tactics and techniques at your disposal for the many kinds of "people problems" you are likely to encounter in your career. In this article, Lea offers some great tips that you can add to your communication and conflict resolution "tool kit".

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Vicki Kossoff @ The Learning Factor's curator insight, February 6, 2014 5:45 PM

No one likes working with an energy suck—so banish negativity in your office with these strategies.

CannizaroHouse's curator insight, February 7, 2014 10:49 AM

We've all been there...good ideas and solutions.

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The One Leadership Trait That Separates Superachievers From Underperformers - Forbes

The One Leadership Trait That Separates Superachievers From Underperformers - Forbes | Workplace Conflict Resolution | Scoop.it
The One Leadership Trait That Separates Superachievers From Underperformers
Forbes
Those leaders who sought my counsel already had excellent presentation and public-speaking skills. I started writing books and, sure enough, the pattern emerged again.
Guy Harris's insight:

Excellent observations about the power of humility and keeping, what I call, a 'learners attitude."

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Emotional Intelligence in the Workplace

Emotional Intelligence in the Workplace | Workplace Conflict Resolution | Scoop.it
How to Develop Yourself & Your Team. Emotional Intelligence is the ability to create a balance between knowing what you don’t know and that what you do know can be improved.
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10 Trigger Words to Ban From Your Emails

10 Trigger Words to Ban From Your Emails | Workplace Conflict Resolution | Scoop.it

Many of these messages contain trigger words they alert me to marketing language or truth-stretching. Sometimes, trigger words tell me the person is not being sincere (for example, when they say "sincerely"). As such, I try to root out this kind of language from my own email communications. Here are 10 words I aim to avoid:

1. Unfortunately

Here's my favourite trigger word. When an incoming message has the word "unfortunately" followed by a comma, I know the person sending it is not being that sincere. It's a dismissive word--the sender is saying they have the power and, unfortunately, you don't.

 

 


Via Vicki Kossoff @ The Learning Factor
Guy Harris's insight:

I like these insights into the unintended meanings and messages attached to words that  many of us (including me) frequently use without giving the full impact or real meaning of the word proper consideration before we use it.

more...
Vicki Kossoff @ The Learning Factor's curator insight, February 6, 2014 5:38 PM

Not only are these words a sign of weak communication, they're also likely to turn off your recipients.

Janice Mobsby's curator insight, February 10, 2014 12:40 PM

Sweet little article here, I enjoyed reading it. I can say, I do not use any of these words..Well, maybe one..Ha! Thanks for sharing!

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Why Emotional Intelligence is Important | Welcome to DrakePulse

Why Emotional Intelligence is Important | Welcome to DrakePulse | Workplace Conflict Resolution | Scoop.it
For most people, emotional intelligence (EI) is more important than one's intelligence to attain success in their lives and careers. As individuals, our success depends on our ability to read other people's signals and react ...
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Righteous Without Being Self-righteous

Righteous Without Being Self-righteous | Workplace Conflict Resolution | Scoop.it
The inspiration for this post comes from a book about Abraham Lincoln. Many years and probably more than 100 books later, I have long since forgotten which book gave me this thought. So, with apolo...
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