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Picasso, Kepler, and the Benefits of Being an Expert Generalist

Picasso, Kepler, and the Benefits of Being an Expert Generalist | Working in a more Human way | Scoop.it
If you develop an appetite for learning and openness, you're more likely to be able to draw ideas from multiple disciplines - and be more creative.
Hazel Tiffany's insight:

Brilliant article that resonates strongly with long held beliefs on learning and knowledge development. 

 

"The combination of high Openness to Experience and high Need for Cognition is powerful. People with this combination of characteristics develop the habit to learn about a wide range of topics. They watch documentaries and follow up by reading articles. They engage in conversations about new subjects and ask lots of questions to ensure they understand"

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An Essential Role Needed in the Future of Work | Switch and Shift

An Essential Role Needed in the Future of Work | Switch and Shift | Working in a more Human way | Scoop.it
Whether you are a start up organization, a non-profit or enterprise business, community managers can contribute to the success of your company in many ways. For
Hazel Tiffany's insight:

An interesting idea for a new role in business - the community manager - a kind of spiral wizard who can span different mindsets and cultures even?

 

"As we move towards more connected workplace environments and away from disabling silos, effective collaboration becomes a new pain point. The solution set involves understanding where the sweet spots are: who to go to for what, what discipline to rely on for which solution, which stakeholders need to be present to ensure that all bases are covered, etc"

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To Touch Eternity | Eruditio

To Touch Eternity | Eruditio | Working in a more Human way | Scoop.it
Hazel Tiffany's insight:

Where to start? I freely admit to being a huge fan of Richard - his thinking and writing brilliantly captures the many issues that we face today and - unlike many - he also includes positive insight and suggestion for how we might think differently. I would strongly recommend spending time on this.

 

“We still cling stubbornly to the past, refusing to admit the damage we are doing to each other and to the environment, continuing to endorse the same beliefs, and taking no urgent remedial action or even to make minor adjustments to our course.”

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Solitary in Iran Nearly Broke Me. Then I Went Inside America’s Prisons — Mother Jones — Medium

Solitary in Iran Nearly Broke Me. Then I Went Inside America’s Prisons — Mother Jones — Medium | Working in a more Human way | Scoop.it
IT’S BEEN SEVEN MONTHS since I’ve been inside a prison cell.
Hazel Tiffany's insight:

A very tough read but one that really questions what we in the west call a justices system. Hard to understand how we think we can show others 'a better system' when we operate ones like this.

 

"In California, an inmate facing the worst punishment our penal system has to offer short of death can’t even have a lawyer in the room. He can’t gather or present evidence in his defense. He can’t call witnesses. Much of the evidence—anything provided by informants—is confidential and thus impossible to refute"

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Can People Collaborate Effectively While Working Remotely?

Can People Collaborate Effectively While Working Remotely? | Working in a more Human way | Scoop.it
Vint Cerf, co-creator of the Internet, tells how employees can work together more productively when technology allows them to do their jobs from almost anywhere.
Hazel Tiffany's insight:

While I buy into the main point here I think there are a few variables missing from this. Binary viewpoints like this never really consider the many other dynamics that are at play here. There are almost certainly some very important insights missing from this that could show alternative approaches in getting better engagement in what is inevitably an increasingly virtual world.

 

The important point is that we have to think differently about how and when we need to collaborate and who with. And there will never be a time I can imagine when face to face is vital for many reasons - including those listed in this article.

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How a Leopard Seal Fed Me Penguins

How a Leopard Seal Fed Me Penguins | Working in a more Human way | Scoop.it
Paul Nicklen says the assignment that put him face to face with a toothy leopard seal "will stay with me forever."
Hazel Tiffany's insight:

There have to be some lessons there! If nothing else it shows us how much we underestimate the other inhabitants of this planet.

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Nature knows best: ways to learn from the world around us | TED Blog

Nature knows best: ways to learn from the world around us | TED Blog | Working in a more Human way | Scoop.it
In a fascinating conversation, biomimicry expert Janine Benyus and IDEO CEO Tim Brown discuss why nature's operating system is so powerful
Hazel Tiffany's insight:

A discussion worthy of deep attention. Fascinating insights from 2 perspectives made even more interesting by the way they shared each others lens on this and drew parallels.

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The Network Navigator

The Network Navigator | Working in a more Human way | Scoop.it

The power of a networked world is shifting the emphasis of work from expertise to navigation. Are you ready to move from expert to network navigator?


From Expert to Navigator - a financial services example


Research into perceptions of an advice relationships in financial services consistently often comes up with a common theme. Usually, the financial services organisation is keen to build a trusted relationship with the client as an advisor and to demonstrate its depth of expertise in the advice process. 


However, these goals are rarely what the client is looking to achieve. The client is often more interested in building a relationship with someone who is responsive to their needs and who can to help them navigate the complexity to find their own answers. The complexity the client needs to navigate is not just the financial decisions; it includes the organisations own advice and service processes. In times of complexity, uncertainty & change, clients are reluctant to be dependant on someone else’s expertise. They want control. They want to be guided across the map of choices and find an easier way through the process.


The Network Navigator


Networks and the increasing pace of change that they bring about are having a similar disruption for the traditional model of expertise-based advice.


Relying on a proprietary stock of knowledge is no longer enough to justify an advice proposition. Knowledge is increasingly a flow. Stocks of knowledge are out of date too quickly as the network learns more faster by sharing.  If clients want access to stocks of knowledge, they can find the information themselves (& access a greater diversity of insight and experience) if they are prepared to put in the time and effort.  Doing that work for them on an outsourcing basis is a low value task.


The challenge of a networked era is no longer gathering a stock of knowledge. The challenge is leverage rapid flights of knowledge and guiding others through networked knowledge creation. The skills that rise to the fore are no those of hoarding a stock of knowledge. The skills are those of being able to connect people, share capability and create new knowledge together.


The 8 Skills of a Network Navigator


A network navigator does not need to know the answer. They do not even need to know the whole way to the solution. They need to be able to lead others, to leverage the knowledge of the network and to find a way forward in collaboration to create new value: 



Setting a course: In a complex world often the purposes, goals and questions are as unclear as the answers. Helping people clarify their objectives and questions before and during their engagement with the network is a critical role that the network navigator can play.


Seeing the big picture map: Navigators are people who can hold the network system in view and manage the micro detail to guide people forward.  A navigator creates new value with an understanding the broader map and new & better paths that others may not have considered.


Make new connections: Increasing the density of networks can be critical to creating new knowledge and value from network interactions.  Bridging weakly connected groups is another role that navigators can play to realise new insights and value.


Recruiting a crew and local pilots:  Building community matters in new network ways of working.  Community takes connection to a deeper and more trusted level and begins to accelerate learning and change.  Network navigators know how to recruit crew to their travelling community and add local pilots as they need to learn faster in new parts of the network.


Translating strange cultures: Connecting diverse groups often means that there are differences of context, language and culture to be bridged before conversations can create new knowledge. Network navigators have the skills to understand and share diverse inputs.


Logging the journey: A network navigator works out loud to record their journey and let others contribute and benefit from the record.  A network navigator nows there are many others seeking the same answers or looking for better paths forward and makes that possible by sharing their work and inviting others to contribute.

Weathering storms & avoid shoals: Journeys through networks are not linear and often unpredictable.  The navigator has the experience and the confidence to see others through the storms and to sustain others in their journeys. Most importantly, when the storm is darkest, they have the passion to keep pushing and keep experimenting.

Navigating where there is no map: Network navigators need to be able to embrace uncertainty and ambiguity.  They need to be able to lead others forward to learning even if it is dark and there be monsters.


Acknowledgements:  This post is in large part inspired by conversations with a wide range of participants that occurred during John Hagel’s recent visit to Melbourne for the Doing Something Good dinner and Centre for the Edge workshops that I attended.  It is also informed by ongoing conversations about new networked ways of working among all members of Change Agents Worldwide.  

Hazel Tiffany's insight:

Brilliant way to think about what is needed in business and any complex organisation. We are way overdue when it comes to redefining the skills and capabilities that are going to be most valuable in the world today. Reminds me very much of one of my favourites-  Spiral Dynamics and Spiral Wizards. A fresh new language and very accurate.

 

"The client is often more interested in building a relationship with someone who is responsive to their needs and who can to help them navigate the complexity to find their own answers. The complexity the client needs to navigate is not just the financial decisions; it includes the organisations own advice and service processes. In times of complexity, uncertainty & change, clients are reluctant to be dependant on someone else’s expertise. They want control. They want to be guided across the map of choices and find an easier way through the process"

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John Caswell's curator insight, March 3, 2014 7:49 AM

The emerging reality of us shifting our roles and learning the natural way of progress. From Expert To Navigator... t'was ever thus!

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Move at the Speed of Trust | Switch and Shift

Move at the Speed of Trust | Switch and Shift | Working in a more Human way | Scoop.it

Such In my former life as a Navy SEAL, whenever we entered a room into a target, each assaulter trusted the next guy, both in front and in back of him, without hesitation. That is, each team member knew that in order to “clear” a potentially hostile room quickly and render it safe, success resided within the collective trust of each member in the room. We could move only as fast as the slowest guy, so the sum of each member’s competencies was not equal to the whole since we could only move at the speed at which we trusted each other to keep up. Essentially, we could only move at the speed of trust. To clear the hostile rooms that prevent us from moving ahead in life we must be willing to change. In order to open the door that separates us from the unknown, dividing us between who we are and whom we aspire to be, we must start with trust.

Hazel Tiffany's insight:

Such common sense - impossible to argue the points. And yet so many organisations give this low importance when it comes to making changes. The 360 degree aspect of this is particularly important. This is neither a top down or bottom up approach

 

"When people are involved with their coworkers and supervisors to the point that they understand why decisions are being made or why the company is changing, they are more willing to adapt and go with the flow. Why, you ask? Because people want to feel like they’re a part of something. They want to feel included and believe that their opinion counts. When this happens, not only is there more trust but also more effective decision-making, because with greater context, people can now place pieces of decisions together to see the whole forest rather than just a few trees"

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Mindfulness at Work | Switch and Shift

Mindfulness at Work | Switch and Shift | Working in a more Human way | Scoop.it
I believe in mindfulness. Mindfulness practices have been around since the dawn of time. I am interested in an energized workplace. I also believe in keeping things simple. So, let us focus on mindfulness at work. And let’s render the mystical simple and practical.
Hazel Tiffany's insight:

Interesting and definitely a hot topic at the moment. Especially hard to get this idea across in the world of business where its all too easy to become machines - and be treated like them

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Uber's Unstoppable, But Here's the Trouble With Ancient Business Models

Uber's Unstoppable, But Here's the Trouble With Ancient Business Models | Working in a more Human way | Scoop.it
We're suddenly in love with everything old. Take bars for example. It wasn’t that many years ago that Prohibition-style cocktail joints first popped up in New York. Then came the Dust-Bowl-decor saloons. Now you can hardly walk a block without finding a pomade-addled bartender ready to whittle your ice cubes by [...]
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John Caswell's curator insight, February 23, 2014 9:45 AM

We're suddenly in love with everything old. Take bars for example. It wasn’t that many yea

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Being a doctor was once a job with great purpose. Now it's just a business - The Guardian

Being a doctor was once a job with great purpose. Now it's just a business - The Guardian | Working in a more Human way | Scoop.it
The Guardian
Being a doctor was once a job with great purpose.
Hazel Tiffany's insight:

A heartfelt cry for bringing humanity back to the workplace and an important domain for this to be discussed. Purpose is such a vital connection for us to remember that we are doing things for some reason beyond simply receiving the pay check

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We're all hiding something. Let's find the courage to open up

In this touching talk, Ash Beckham offers a fresh approach to empathy and openness. It starts with understanding that everyone, at some point in their life, has experienced hardship. The only way out, says Beckham, is to open the door and step out of your closet.
Hazel Tiffany's insight:

A genuine and moving speech that we can all benefit from. Authenticity at its fundamental level.

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Let's Stop the Glorification of Busy

Let's Stop the Glorification of Busy | Working in a more Human way | Scoop.it
"The architecture of how we live our lives is badly in need of renovation and repair. What we really value is out of sync with how we live our lives. And the need is urgent for some new blueprints to
Hazel Tiffany's insight:

A rediscovery of value and what really matters to us - way overdue for most of us and some great tips in here that are well within our capabilities to adopt. 

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Get happy with these good news stories

Get happy with these good news stories | Working in a more Human way | Scoop.it
Today is the International Day of Happiness. We thought we would share a few things that have been making us feel particularly positive in the fight against extreme poverty lately.
Hazel Tiffany's insight:

Its always highly motivating to see some positives coming out of significant challenge. Haven't read all to know whether they are convincing but there will be insights in each worth leveraging - or simply enjoy seeing children with so little managing to look so happy - big lesson.

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The Case for Antiguruism | Switch and Shift

The Case for Antiguruism | Switch and Shift | Working in a more Human way | Scoop.it
In the winter of 1979, I followed the Sex Pistols to San Francisco. I sat in the balcony at Winterland massively choked up. Not because of the band, (in fact
Hazel Tiffany's insight:

Just love this and 100% behind the sentiment. Way too many great statements in here to know which to draw out but settled on this one:

 

"Leaders take note, we are being called to an altogether new level of leadership that lives beyond most of the conversations we are having. Antiguruism means to embody our values and not just talk about them"

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Finding Your Own Motivation | Switch and Shift

Finding Your Own Motivation | Switch and Shift | Working in a more Human way | Scoop.it
If you’re just starting out in your career, or you’re in the middle of changing careers, then one of the most important things you can do is to understand you
Hazel Tiffany's insight:

A really important - and often missing - aspect when it to getting the best from people within organisations. And equally when dealing with the realities of having the wrong people in organisations.

 

"Working out what satisfies you can be scary. It involves a great deal of self-reflection and a willingness to challenge expectations, both of which are difficult to do. It may not be what your partner, family or peers think should motivate you. It may mean accepting financial limitations for a more rewarding job, or uprooting your life to follow your dream. But it is the best thing you can possibly do for yourself."

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How to Get Paid What You’re Worth | Switch and Shift

How to Get Paid What You’re Worth | Switch and Shift | Working in a more Human way | Scoop.it
If we subscribe to classical economics, which says that the price paid for any given service is the price at which the quantity supplied equals the quantity
Hazel Tiffany's insight:

Given the changing nature of the skills that we need in todays world this has real significance. Some of those innate skills may be just the ones the business world really needs:

 

"A tendency to obfuscate our strengths should not be surprising. If we’ve really applied ourselves to achieving competency, we are justifiably proud. Yet we often overlook our best skills — our innate talents — simply because we perform them without even thinking. As publisher Malcolm Forbes put it, “Too many people overvalue what they are not and undervalue what they are.”

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African Ministers of Tourism and UNWTO Secretary General on Anti-poaching declaration - ...

African Ministers of Tourism and UNWTO Secretary General on Anti-poaching declaration - ... | Working in a more Human way | Scoop.it
Ministers of Tourism of the Democratic Republic of Congo, Gabon, Ghana, Guinea, Mauritius, Mozambique, Seychelles, South Africa, Tanzania, Zambia and ...
Hazel Tiffany's insight:

So many dynamics entangled in this truly wicked problem.

 

"Wildlife has value far beyond its natural beauty and is worth much more alive than dead. Wildlife watching generates billions of dollars around the world each year and many migratory animals protected under the Convention on Migratory Species, such as elephants, whales, gorillas and flamingoes are some of the biggest tourist attractions in the world. Losing them would be like losing the Eiffel Tower, Golden Gate Bridge, the Pyramids or the Great Wall of China.” said Bradnee Chambers, Executive Secretary of the UNEP Convention on the Conservation of Migratory Species of Wild Animals (CMS) “

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Answering the Dreaded “So, What Do You Do?” Question

Answering the Dreaded “So, What Do You Do?” Question | Working in a more Human way | Scoop.it
Have trouble talking about yourself? You need a better narrative and it starts with visualization — yes, really.
Hazel Tiffany's insight:

Bringing creativity and inspiration together to picture purpose and ambition - all wrapped up in story telling. Nice

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The Fall of Collaboration, The Rise of Cooperation

The Fall of Collaboration, The Rise of Cooperation | Working in a more Human way | Scoop.it
It’s the year 2014, and we are trying to do today's jobs with yesterday's tools. As we move into a new way of work -- one based on more fluid and looser connections, grounded in freethinking, humanist and scientific approaches to the social contract -- it's becoming clear that the traditional model of "collaboration tools" is based around outmoded structures of control rather than the shape of our work today, or the nature of networked sociality. We need a different take on th Topic: Social Business.
Hazel Tiffany's insight:

Great to see this being challenged and encouraging a break for the current assumptions and responses to the eternal challenge of making work easier and more effective.

 

"Perhaps most important is one fact that isn't immediately obvious when looking at collaboration tools: their tool architecture features were devised when using such tools was an occasional activity, like reading and writing email. However, in today’s economy, people are always on, and our work tools sit at the center of our work, where we are always engaged. Paradoxically, it is this place — where we see the greatest flow of messages and information — that comes to feel like the "still point of a turning world," to borrow from T.S. Eliot."

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John Caswell's curator insight, March 3, 2014 5:59 AM

Terrific insight that will drive the new zeitgeist for what does and doesn't work... watch this one run and run...

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A Return to Simplicity, Empathy and Imperfection in Communication: Human to Human #H2H - Brian Solis

A Return to Simplicity, Empathy and Imperfection in Communication: Human to Human #H2H - Brian Solis | Working in a more Human way | Scoop.it
Hazel Tiffany's insight:

A great case for taking a more human approach - in this case the way that we communicate messages about what we do via social media.

 

"Speaking Human

Consumers are confused. Why can’t we make it simple for people to understand what we’re selling, so they can more easily share their experiences and the value they felt with others? More importantly, why is it that what we’re marketing most often does not align to actual consumer experiences? I don’t care what language you speak, who your brand is or what message you’re trying to send, we all need to speak more human."

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Presentation Zen: 7 Japanese aesthetic principles to change your thinking

Presentation Zen: 7 Japanese aesthetic principles to change your thinking | Working in a more Human way | Scoop.it
Exposing ourselves to traditional Japane...
Hazel Tiffany's insight:

Thinking about design and complexity through the lens of Zen - great lessons - "Beginning to think about design by exploring the tenets of the Zen aesthetic may not be an example of Lateral Thinking in the strict sense, but doing so is a good exercise in stretching ourselves and really beginning to think differently about visuals and design in our everyday professional lives. The principles of Zen aesthetics found in the art of the traditional Japanese garden, for example, have many lessons for us, though they are unknown to most people".

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Rotman on Design: The Best on Design Thinking from Rotman Magazine

Rotman on Design: The Best on Design Thinking from Rotman Magazine | Working in a more Human way | Scoop.it
Why has design had such resonance with a business audience?
Hazel Tiffany's insight:

One of the best collections I have the fortune to possess. Packed with insights and perspectives of people who share the same philosophy and are able to use it in different contexts

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How the Brain Creates Personality: A New Theory

How the Brain Creates Personality: A New Theory | Working in a more Human way | Scoop.it
Are you a mover, a perceiver, a stimulator, or an adapter? Modes of thinking can be understood in terms of how the top and bottom—rather than right and left—parts of the brain interact.
Hazel Tiffany's insight:

A different slant on the various functions of he brain and the interactions between the 'systems' within it. Great to see the brain being described as a system in this way

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