Good Small Talk Makes Us Likable, but It's Easy to Get Rusty—How to Avoid Dominating and Being Dominated in a Conversation
There is an art to elegantly starting, sustaining and ending a dialogue with strangers or friends. Experts call it conversational intelligence. Others call it the gift of gab. Hard as it may be for chatty people to believe, not everyone is born with it. For many, it takes study and practice.
Some people dismiss small talk as mere chitchat, an unnecessary and annoying waste of time. Many men consider it a female thing. But experts say casual conversation is essential social grease—a ritual that helps us connect with friends, colleagues and people we've just met.