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Scooped by Anita onto What I Wish I Had Known |
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In any organization, everyone needs to participate in that consistency. Every point of contact makes an impression on the customer. Enduring customer relationships are the result of the attitudes and behaviors of all employees whose actions build or diminish a company’s brand.
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From
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April 4, 1:43 PM
3D printing has grown in sophistication since the late 1970s; TED Fellow Skylar Tibbits is shaping the next development, which he calls 4D printing, where the fourth dimension is time. Delete the scoop?
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The world is changing much more rapidly than most people realize, says business educator Eddie Obeng -- and creative output cannot keep up. In this spirited talk, he highlights three important changes we should understand for better productivity, and calls for a stronger culture of “smart failure." Delete the scoop?
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Nothing is original, says Kirby Ferguson, creator of Everything is a Remix. From Bob Dylan to Steve Jobs, he says our most celebrated creators borrow, steal and transform. Delete the scoop?
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From
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May 16, 2012 2:51 PM
Is your school or workplace divided into "creatives" versus practical people? Yet surely, David Kelley suggests, creativity is not the domain of only a chosen few. Delete the scoop?
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From
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January 28, 7:24 PM
Plenty of people need jobs with very flexible hours -- but it's difficult for those people to connect with the employers who need them. Wingham Rowan is working on that.
Anita's insight:
Has Wingham cracked the code on how to connect flexible jobs with talented people? Delete the scoop?
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Robert Neuwirth spent four years among the chaotic stalls of street markets, talking to pushcart hawkers and gray marketers, to study the remarkable "System D," the world's unlicensed economic network. Delete the scoop?
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Most people instinctively avoid conflict, but as Margaret Heffernan shows us, good disagreement is central to progress. Delete the scoop?
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TED Talks Barry Schwartz makes a passionate call for "practical wisdom" as an antidote to a society gone mad with bureaucracy. Delete the scoop?
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