Attention businesses all around the world, the popular Black Friday Sales is getting nearer every day. This before Christmas extravaganza sale is one of the most anticipated events in the calendar for shoppers of all kind and types. Earlier celebrated or observed as a one-off affair before the holiday season, in recent times the stores … Continue reading "The 7 Significant Ways on How You Can Triple Your Sales on Black Friday"
What we know now in the is that the ‘E’ in the E-commerce doesn’t stand for ‘Easy’. -John Hagel To make a new customer for your E-commerce company is tough, but making a repeat business with the same customer requires diehard efforts. In this competitive industry, every company is offering a product of a same … Continue reading "Top 6 Hacks to Guaranteed Business from Repeat Customers"
“…. Customer is not dependent on us. We are dependent on him” –Mahatma Gandhi The above quote clearly explains the importance of customers and how the company should is supposed to treat them. Every business is ultimately dependent on the customers. So, it is essential to make them feel special, to provide them best to … Continue reading "4 Key Considerations to Improve Customer Support"
The time of Christmas or the Holiday Season is significant for every retailer on earth, as the period sees significant growth in sales for all markets and sectors. This spur in the purchase rate occurs due to the fact that most people buy supplies, gifts, merchandises, and presents for themselves and their loved ones. This … Continue reading "How to Provide Superior Customer Support during Holiday Season"
There’s no doubt that blogging has exploded since ‘web blogs’ first started appearing on the internet. Blogging has changed the way that many companies do business. But how exactly is blogging being used by the professionals and what does the future hold? Eight blogging and marketing experts share their answers
WebRTC or Web Real-Time Communication is a technology standard that has the potential to change the way we communicate with each other through our laptops and desktops. WebRTC allows users to do real-time audio and video chatting on the browser itself, with any computer or website, without even installing one single application. Hailed as the … Continue reading "How The WebRTC Technology is Transforming the Way Enterprise Communicate"
Marketing forms the backbone of any brand. It helps spread the core idea behind the brand and engage the target audiences in an effective and efficient manner. It helps you to bring your sales efforts and brand reputation under one umbrella and ‘reach for the stars’, figuratively in most cases unless you are a space … Continue reading "How Can You Reach More Customers In Niche Markets?"
Every single organization is aware of the benefit and the requirement of keeping their employees happy. With happy employees amongst the folds of any entity, your team can easily create magic. However, the onus always remains with the top brass and the management of a business to keep their team happy. And, one of the biggest ways to keep your employees over the moon is by consistently motivating them so that they provide the best service to your customer. The equation is quite simple, and even a 5-year old can understand—in fact, it is a very logical trade-off. You have to keep your employees motivated and happy so that they pass the same buck to the customer!
Along with many other sectors, Banking Sector and Online Payment Systems can also improve their online services with the integration of live chat software on their website or an app which customers can use easily to interact with a customer care or account manager, without stepping their foot in the bank. The article below gives … Continue reading "How Video Chat Can Help To Improve Digital Banking System"
“Every great business is built on trust” -Anonymous According to McKinsey, 70% of buying experiences are based on how the customer feels they are being treated. It is extremely important build the healthy and trustworthy relationship with customer. Great customer service is the solemn way to win the customer. It not only brings the customer … Continue reading "3 Hacks to Build Customer Trust"
“Overall the web is sloppy, but an online store can’t afford to be.” -Paul Graham, YC In the era of Internet revolution, E-commerce industry is the brightest star! According to Statista.com in 2015, retail e-commerce sales amounted to 342.96 billion US dollars and are projected to surpass 600 billion US dollars in 2019. Retail e-commerce … Continue reading "5 Problems That Every E-commerce Faces and Their Solutions"
In this competitive world, it is imperative to advertise and catch the attention of your potential buyers. Hyperactive companies always find innovative and different ways to promote their service or product to the world. There are several methods organizations use to generate traffic and viewership for their websites. However, generating traffic is one thing and … Continue reading "Five Ways to Supercharge Your Lead Generation Efforts"
In every entrepreneur’s life, there is a frustrating phase when everything seems more than perfect: there is high traffic rate on website, huge customer base and product inquiries, but yet the lead conversation rate is very far from perfect and continues to fall between 1 to 4 percent down below that level, leaving entrepreneurs clueless … Continue reading "How to Use Live Chat as the Perfect Lead-Generation Booster"
The world of technology is constantly developing and advancing, providing you with frequent updates as to how you can communicate within your business and even to clients. Implementing new technology can streamline your existing processes, simplify communication and break down previous barriers. While the likes of video conferencing have been around for some time, it can sometimes be shunned as inefficient and hard to use.
Every single day, companies are looking to develop more interactive and exciting ways to connect with their shoppers. As each individual business understands the importance of pampering customers through excellent service to boost bonding, sales, and goodwill. In the recent years, few companies have unlocked a very crucial trade secret to enhancing customer relationship and service. They have started using Visual Engagement techniques to woo clients and shoppers in order to create & enhance bond, value, and trust.
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