Web Based Self-Service
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Lenovo Uses noHold’s A.I. to Provide Consumers with a Single Point of Search

November 19, 2015, MILPITAS, CA – noHold recently announced the release of a new A.I. connector that allows for integration with multiple knowledge sources such as Bing, Google, Lithium Communities, and more. This connector is unique because of its ability to pull content from different sources, all within one place; we call this Single Point of Search.
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HCL and noHold Collaborate to Leverage SAP Platform for the Utility Industry

HCL and noHold Collaborate to Leverage SAP Platform for the Utility Industry | Web Based Self-Service | Scoop.it
September 10, 2015, MILPITAS, CA – noHold and HCL, a global IT services company, have joined forces on HCL’s new solution, EngageTM, a Customer Engagement and Billing platform targeted for utility companies.

Engage provides utility customers a dynamic online platform with multiple interactive tools designed to deliver a complete customer experience – consistently, accurately, and sustainably.
noHold, Inc.'s insight:

“The ability of a Virtual Assistant increasing First Contact Resolution (FCR) depends in great part by its ability to personalize answers for end user. By integrating the noHold Virtual Assistant with the Engage platform we are able to serve customers with the information that is most pertinent to them. We are delighted to have partnered with HCL on this project that will benefit millions of users.” Diego Ventura, CEO of noHold.

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Lithium Integration to noHold Virtual Agents

Lithium Integration to noHold Virtual Agents | Web Based Self-Service | Scoop.it
July 16, 2015, MILPITAS, CA – noHold created a new connector that integrates with Lithium Communities to simplify the customer support experience. With a similar goal to optimize efficiency for end users to find support solutions, the connector uses noHold’s Artificial Intelligence (AI) and Lithium’s search to find answers in the discussion boards hosted within a Lithium Community, and returns the results within the noHold Virtual Assistant window. Through the open API connector, companies can leverage a Virtual Assistant that also works in parallel with multiple knowledge sources such as Lithium, Google, Bing, Salesforce, and more; all from one place, Single Point of Search.
noHold, Inc.'s insight:

noHold is excited to announce the release of a new connector that integrates with Lithium Communities. This technology will help simplify the customer experience by creating a Single Point of Search.

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BPOs Begin Leveraging noHold AI to Improve Efficiency in the Call Center

BPOs Begin Leveraging noHold AI to Improve Efficiency in the Call Center | Web Based Self-Service | Scoop.it
After the soft launch of noHold’s Call Center Virtual Assistant product for BPOs, call centers around the globe are experiencing a streamlined method of delivering excellent customer support.
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Integration of Live Chat Enhances Customer Satisfaction

March 26, 2015, MILPITAS, CA – As a recognized leader, with over 15 years of experience in the Virtual Assistant space, noHold has developed a list of best practices; the integration between a Virtual Assistant and live chat through live chat connectors is one of them.
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noHold Inc.: Cisco and noHold Collaborate on Project “SARA” to Prove that Virtual Assistants can Connect to Sophisticated Devices, Troubleshoot, and Solve Complex Problems

noHold Inc.: Cisco and noHold Collaborate on Project “SARA” to Prove that Virtual Assistants can Connect to Sophisticated Devices, Troubleshoot, and Solve Complex Problems | Web Based Self-Service | Scoop.it
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Diego Ventura Talks Internet of Things on the Peggy Smedley Show

Diego Ventura Talks Internet of Things on the Peggy Smedley Show | Web Based Self-Service | Scoop.it
August 11, 2014, Milpitas, California – In recent news, Diego Ventura, the Founder and CEO of noHold, Inc. was published in an interview with Connected World Magazine. Now, Ventura is invited back to be a guest on their live radio show, The Peggy Smedley Show.
noHold, Inc.'s insight:

We are very excited to announce that tomorrow (August 12th) around 10 a.m. PT, noHold's CEO will go live on the Peggy Smedley Show to talk about the Internet of Everything. Special guest, Glenn Schleicher, Sr. Director of Customer Service at Cisco will also be discussing his thoughts as well.

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Connected World Mag

Connected World Mag | Web Based Self-Service | Scoop.it
At the close of 2012, Ray Kurzweil, a well-known inventor, futurist, and founder of Singularitarianism, posted a brief article in his online newsletter entitled "How the Internet of Everything Will Change the World."
noHold, Inc.'s insight:

The CEO and founder of noHold, Diego Ventura, sat down with Tim Lindner of Connected World Magazine to talk about the Internet of Everything (IoE) and how Virtual Agents are a growing part of this phenomenon. 

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Virtual Butler Connects to Wearable Devices

Virtual Butler Connects to Wearable Devices | Web Based Self-Service | Scoop.it
May 6, 2014, Milpitas, California – noHold announces that it has been working with a number of popular manufacturers to prove that Virtual Agents augment the Internet of Everything (IoE). With a working version already able to communicate with wearable technology, noHold Connect will change the way that humans interact with the IoE...
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noHold Inc.: noHold A.I. Helps Security Software Industry Combat Microsoft Impersonation Scam

noHold Inc.: noHold A.I. Helps Security Software Industry Combat Microsoft Impersonation Scam | Web Based Self-Service | Scoop.it
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noHold Releases Flexible Procedure Guidance

noHold Releases Flexible Procedure Guidance | Web Based Self-Service | Scoop.it
August 18, 2015, MILPITAS, CA – noHold, the leader in Web based self-service solutions, announced the release of a new feature that will transform the way humans interact with AI, it is called Flexible Procedure Guidance. This cutting-edge technology expands on the Virtual Assistants ability to simply guide users through a set of static procedures. It takes self-service a step further by intelligently understanding what information is given by end users, providing flexibility to where the conversation begins. 
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noHold Inc.: noHold A.I. Enables PC Industry Leaders to Transform Issues into Opportunities

noHold Inc.: noHold A.I. Enables PC Industry Leaders to Transform Issues into Opportunities | Web Based Self-Service | Scoop.it
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Gartner Recognizes noHold as a 2015 ‘Cool Vendor’ in Business Process Services

Gartner Recognizes noHold as a 2015 ‘Cool Vendor’ in Business Process Services | Web Based Self-Service | Scoop.it
noHold, a leader in web based self-service solutions, was named ‘Cool Vendor’ in Business Process Services, 2015, published on April 13 2015. Similar to Gartner’s Magic Quadrants, the ‘Cool Vendor’ series is used to discover emerging innovative SMB vendors with interesting and highly original technology that impact their respective markets in a meaningful way.
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noHold Inc.: ViewSonic Leverages noHold A.I. for Next Generation Customer Service

noHold Inc.: ViewSonic Leverages noHold A.I. for Next Generation Customer Service | Web Based Self-Service | Scoop.it
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Cisco Small Business Adopts Mobile Virtual Assistant to Support Customers On Thier Own Terms

Cisco Small Business Adopts Mobile Virtual Assistant to Support Customers On Thier Own Terms | Web Based Self-Service | Scoop.it
MILPITAS, CA, November 6, 2014- noHold, Inc. is pleased to formally announce Cisco Small Business’ first mobile-friendly Virtual Customer Assistant. This mobile Virtual Assistant was launched in December of 2013 and has received positive feedback ever since.
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The Next Generation Help Desk

The Next Generation Help Desk | Web Based Self-Service | Scoop.it
May 6, 2014, Milpitas, California – noHold announces that it has been working with a number of popular manufacturers to prove that Virtual Agents augment the Internet of Everything (IoE). With a working version already able to communicate with wearable technology, noHold Connect will change the way that humans interact with the IoE...
noHold, Inc.'s insight:
noHold Joins the LANDESK One Partner Program to Create the Next Generation Help Desk
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Apple smart home features will reportedly let iPhones control ...

Apple smart home features will reportedly let iPhones control ... | Web Based Self-Service | Scoop.it
Apple is reportedly working on a way to let iPhones control smart home devices, but GigaOm reports that the experience will be fairly limited at first. The upcoming smart home features reportedly...
noHold, Inc.'s insight:

Check out this blog on Apple's HomeKit. Virtual Agents are becoming the norm and are soon going to be used to control all your smart devices through your phone, on a single user interface...The Virtual 'Butler.'

http://noholdinc.blogspot.com/2014/06/apple-embraces-internet-of-everything.html ;

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